Orijin Bakery

Description:

At Orijin, we believe exceptional hospitality begins with exceptional people. Located in the heart of Downtown Ann Arbor, Orijin is an artisan bakery dedicated to handcrafted breads, viennoiseries, pastries, desserts, and seasonal baked goods. Every item we produce reflects our commitment to craftsmanship, quality ingredients, and genuine hospitality.

We're looking for a Bakery Manager who is passionate about creating memorable guest experiences while leading a high-performing front-of-house team. This is an opportunity to help shape the culture and daily operations of one of Ann Arbor's premier artisan bakeries, working alongside Executive Pastry Chef and Co-Owner Jin Capobianco to ensure every guest experience reflects the same level of care and craftsmanship found in our products.

WHAT YOU'LL DO

• Lead all front-of-house operations, ensuring warm, genuine, and efficient guest service.
• Coach, develop, and inspire a team committed to hospitality excellence.
• Recruit, hire, onboard, and train front-of-house team members.
• Oversee daily retail operations, sales performance, merchandising, and service execution.
• Maintain product presentation and retail displays that reflect Orijin's quality standards.
• Manage scheduling, payroll inputs, labor performance, and administrative responsibilities.
• Ensure accurate cash handling, POS management, and online ordering functionality.
• Partner with pastry leadership to optimize merchandising, product availability, and the overall guest experience.
• Resolve guest concerns professionally while continuously seeking opportunities to elevate service.
• Foster a culture of accountability, consistency, teamwork, and continuous improvement.

WHAT WE'RE LOOKING FOR

• A genuine passion for hospitality and creating exceptional guest experiences.
• A leader who coaches through example and builds strong, engaged teams.
• Someone who takes ownership and thrives in a hands-on leadership role.
• Excellent communication skills with the ability to build positive relationships with guests and team members alike.
• Strong attention to detail with a commitment to quality and consistency.
• A proactive, organized problem solver who performs well in a fast-paced environment.
• Someone who embraces collaboration, continuous improvement, and high standards.

WHY WORK WITH US?

• Paid Time Off to recharge and enjoy time away from work.
• Comprehensive Medical, Dental, and Vision Insurance to keep you and your family healthy.
• Company Sponsored Short Term Disability to take care of yourself if needed
• Life Insurance for peace of mind.
• 401k with Employer Match to plan for your future.
• Discounted GoPass for your commute.
• Employee Discounts on food.

Requirements:

• 2–3+ years of hospitality, café, or restaurant management experience.
• Strong knowledge of front-of-house operations, including service standards, sales, labor management, and guest relations.
• Experience leading teams in high-volume or detail-oriented hospitality environments.
• Proven success recruiting, hiring, training, coaching, and developing employees.
• Strong organizational, administrative, and time management skills.
• Experience managing scheduling, cash handling, POS systems, and daily operational processes.
• Comfortable using technology to support restaurant operations, including POS platforms and basic administrative software.
• Ability to analyze business performance and help drive sales and operational improvements.

Physical Requirements

• Ability to stand and walk continuously throughout an entire shift.
• Frequently lift and carry up to 30 pounds and occasionally lift up to 50 pounds.
• Perform repetitive movements including bending, reaching, twisting, kneeling, and lifting.
• Navigate busy workspaces safely and efficiently during peak service periods.
• Work comfortably in environments with varying temperatures, including near ovens, refrigeration, and frequently opening exterior doors.
• Perform administrative duties requiring extended computer use, typing, and data entry.