Origin Technologies Group

We're a growing MSP / IT Consultancy targeting small and medium size businesses in MA. Our clients rely on our team for all aspects of IT, from network installation to ongoing support. The reason our clients stay with us is the personal approach we take.

They know you and you know them on a first name basis. This job is part firefighting and part construction. Anyone who argues that Help Desk isn't firefighting has never spent a minute on a phone with an end user.

And who can claim that building a solid network isn't more gratifying than building a house. Only someone who isn't in love with technology. We're looking for someone who is.

Here is your typical day. See if you can keep doing this with enthusiasm and smile on a continuous basis: - Jump on tickets as they come in and provide remote support - Get on the phone with end users and keep them calm while you're figuring out what they've done wrong - Research a product / solution to advise those sales guys on how to not mess up the next project - Jump in the car and go onsite to replace a troubled device - Come back to jump on the phone (another user hopefully) - Realize a process you've been asked to follow is stupid...come up with a better, simpler one...SELL IT. - Play a basketball match on Xbox...show that big mouth who's who - Complete an online training class Technologies we use and you should know in and out: - XP, Windows 7 - Windows Server 2003, 2008 - Sonicwall - VPN - Dell servers Nice to have skills: - Cisco switches/routers - VMware - EMC storage We're trying to hire smart people who want to get stuff done and know how to do it

There isn't much else to say about this position. If you have the skills and the drive to get your job done well, you'll find a home here. One more thing, you must have a good car and a valid driver's license.

This position pays $45K - 65K to start depending on experience. We have standard benefits like vacation, sick days, health/dental. There are bonuses when things are done exceptionally well.

Training and learning new skills are a constant part of the landscape.