Orgill

Orgill

38 jobs near Collierville, TN

Specialist Customer Service

Collierville, TN · On-site

$15 - $20/hr

Qualified candidates are dedicated to ensuring satisfaction with Orgill's services and features by providing timely information and answering questions efficiently. This role is crucial in ...

Analyst, Purchasing Orgill is seeking an Analyst, Purchasing to support the Merchandising and Replenishment teams within the purchasing department for the assigned category. Duties and ...

The Marketing Advisor supports dealer-focused marketing engagements and internal Orgill marketing projects. These may include both fee-based services for dealers and assignments that support Orgill ...

Orgill is looking for a collaborative, high-energy Senior Events Planner to join our professional Event Services team. In this role, you won't work in a silo; you will be a critical part of a ...

Specialist Customer Service

Memphis, TN

$15.25 - $20/hr

Qualified candidates are dedicated to ensuring satisfaction with Orgill's services and features by providing timely information and answering questions efficiently. This role is crucial in ...

Orgill is seeking an Analyst, Purchasing to support the Merchandising and Replenishment teams within the purchasing department for the assigned category. Duties and Responsibilities * Learn and ...

Merchandise Manager

Collierville, TN · On-site

$44.20K - $54.40K/yr

The Merchandise Manager owns and manages the relationship between Orgill and the vendor. The MM controls the breadth of the assortment and determines to the extent what Orgill will offer our ...

Intern

Collierville, TN · On-site

$13.25 - $17.75/hr

Orgill is in search of rising juniors and seniors actively enrolled in college or university looking to gain hands-on experience while displaying talents learned. As a summer intern at Orgill you ...

Sales Associate (Seasonal)

Smithtown, NY · On-site

$17 - $17.50/hr

DIVE IN TO A NEW CAREER WITH LESLIE'S: Founded in 1963, Leslie's is the largest and most trusted direct-to-consumer brand in the U.S. pool and spa care industry. We serve the aftermarket needs of ...

Orgill is seeking a Pricing Analyst to support their pricing team by analyzing competitive data and managing pricing programs. The role involves collaborating with cross-functional teams to implement ...

Orgill is seeking a high potential individual who serves as the analytical and operational backbone for retail dealer transitions. You will be responsible for the high precision crossmatching of ...

Enlists vendors to participate in Orgill buying events, physical markets, training opportunities, conferences, and other events. * Responds to questions and requests for information from vendors and ...

Analyst Shipping and Receiving

Collierville, TN · On-site

$15 - $17.50/hr

Develop and place product orders out of the Orgill DCs or via drop ship from our vendor partners. * Inventory Accuracy and Audits: Planning and executing cycle counts and physical inventories to ...

Sr Technical Project Manager

Collierville, TN · On-site

$97.70K - $134K/yr

Orgill is seeking a skilled, experienced and detail-oriented Technical Project Manager to lead complex IT projects within our dynamic organization. The ideal candidate will oversee project planning ...

Technical Program Manager

Collierville, TN · On-site

$114.10K - $147.70K/yr

Orgill is seeking a highly skilled and experienced Technical Program Manager to join our team. The successful candidate will lead complex technology initiatives from inception through implementation ...

next page

Showing results 1-20

Specialist Customer Service

Specialist Customer Service

Orgill

Collierville, TN • On-site

$15 - $20/hr

Other

Posted 8 days ago


Orgill rating

7.5

Company rating: 7.5 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

139th of 331 rated retail wholesalers


Job description

As the primary point of contact for customers, the Customer Service Representative supports Orgill's customers, sales representatives, vendors, and Distribution Centers. Qualified candidates are dedicated to ensuring satisfaction with Orgill's services and features by providing timely information and answering questions efficiently. This role is crucial in maintaining strong customer relationships and upholding Orgill's commitment to service excellence.
Key Responsibilities

  • Customer Interaction: Serve as the first point of contact for all customer inquiries via phone, email, and chat, providing professional and courteous support.
  • Problem Resolution: Research and resolve complex customer issues related to orders, products, shipping, and returns in a timely and accurate manner.
  • Order Management: Process customer orders, track shipment statuses, and communicate any delays or changes effectively.
  • Product Knowledge: Maintain expert-level knowledge of Orgill's product catalog, services, and features to provide accurate information and recommendations.
  • Documentation: Accurately document all customer interactions, resolutions, and transactions within the CRM system.
  • Collaboration: Coordinate with Sales, Distribution Centers, and other internal departments to ensure seamless service delivery.
Qualifications
  • Education: High school diploma or equivalent; Associate's or Bachelor's degree preferred.
  • Experience: 2+ years of proven experience in a customer service or related role, preferably within the wholesale or distribution industry.
  • Skills:
    • Exceptional verbal and written communication skills.
    • Strong problem-solving and conflict resolution abilities.
    • Proficiency with Microsoft Office Suite (Word, Excel, Google Suite, and Salesforce CRM software.
    • Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.

Attributes: A positive attitude, a strong work ethic, and a dedication to exceeding customer expectations.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

What Orgill employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom