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60 Option To Success Jobs Hiring Near You

Sr. Customer Success Manager

New York, NY ยท On-site

$160K - $200K/yr

As a Cato Sr. Customer Success Manager , you will be a trusted advisor to our top customers from ... Benefits for this role include health/vision/dental insurance, 401(k), stock options, Health ...

We are a globally recognised leader in personal development, and digital learning in the success ... to professionals with transferable experience who are exploring independent, remote work options.

We are a globally recognised leader in personal development, and digital learning in the success ... to professionals with transferable experience who are exploring independent, remote work options.

As a Cato Sr. Customer Success Manager , you will be a trusted advisor to our top customers from ... Benefits for this role include health/vision/dental insurance, 401(k), stock options, Health ...

WalkMe provides health coverage options, where applicable, to ensure employees have access to ... to achieve success. WalkMe does not discriminate. If a candidate requires a reasonable ...

WalkMe provides health coverage options, where applicable, to ensure employees have access to ... to achieve success. WalkMe does not discriminate. If a candidate requires a reasonable ...

WalkMe provides health coverage options, where applicable, to ensure employees have access to ... to achieve success. WalkMe does not discriminate. If a candidate requires a reasonable ...

WalkMe provides health coverage options, where applicable, to ensure employees have access to ... to achieve success. WalkMe does not discriminate. If a candidate requires a reasonable ...

WalkMe provides health coverage options, where applicable, to ensure employees have access to ... to achieve success. WalkMe does not discriminate. If a candidate requires a reasonable ...

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Option To Success Jobs Information

Infographic showing various job openings at Option To Success in the United States as of July 2026, with employment types broken down into 100% Part Time. Highlights an 100% Physical job distribution.

Sr. Customer Success Manager

Cato Networks

New York, NY โ€ข On-site

$160K - $200K/yr

Other

Medical, Dental, Vision, Retirement

Posted 3 days ago


Job description

As a Cato Sr. Customer Success Manager, you will be a trusted advisor to our top customers from deployment and throughout their journey to renewal. In this role you will inspire and support customer adoption and expansion and use your customer facing and technical acumen to lead our customers to success.

Curiosity - you have a desire to truly understand our customers' business needs.
Creativity - you can find a sustainable path to yes.
Empathy - you connect at a human level with our customers and you genuinely care

Responsibilities:

  • Responsible for the health of the assigned accounts and ensure our customers continue to stay and grow with us and realize the full value of their investment in our technology
  • Develop meaningful relationships with key stakeholders within the customer as well as Cato's teams (Sales, Customer Success, R&D and Support Engineering)
  • Own and orchestrate Cato's post sales motion, including conducting QBRs, product adoption maturity assessments, managing renewals and upsells

Requirements:

  • 5+ years of experience in a Customer Success role at a high-growth SaaS software,ย technology vendor, or Cybersecurity company
  • Experience in full commercial negotiations as well as some technical escalation
  • Experience and exposure working with networking or security software solutionsย 
  • Excellent customer communication and presentation skills (ability to clearly articulate to different audiences and bring the message across in a concise, professional and compelling manner)
  • Ability to effectively listen and truly understand the customer needs, even if they're not effectively articulated, and find sustainable solutions
  • Ability to influence and persuade at all levels and gain a 'Trusted Advisor' status with key stakeholders
  • Must be very well organized and able to work effectively in a nimble and fast-paced environment
  • Effective problem solver, shows ownership and wants to see issues resolved
  • Comfortable working within a geographically distributed team for a hyper-growth global organization
  • Must be located within the Bay Area, CA, United Statesย 
  • Ability to travel up to 25% of the time

Prior Experience:

  • Solid technology background, ideally hands-on prior experience on at least a few of the following domains:
  • Routing (static, BGP, EIGRP, etc.)
  • Switching
  • SD-WAN
  • Firewalls, Proxy
  • Secure Web Gateway/CASB/DLP
  • Identity Management (SSO, SAML, LDAP, etc.)
  • Threat protection mechanisms (IPS, AM, etc.)
  • Load Balancing
  • Networking protocol analysis (TCP, UDP, IP, ICMP, etc.)
  • WAN, MPLS

A reasonable estimate of the salary for this role, at the time of posting, is $160,000 - $200,000. Cato operates from a high place of trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skill set, experience, location, training, and certifications. If your requirements fall outside of this range, you are still welcome to apply.

Cato provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Health Savings/Flexible Spending Accounts, flexible time-off, paid parental leave and disability benefits.ย 

As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.

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