Key Responsibilitiesย
The Referral Coordinator is the central access point for all outgoing home care and hospice referrals for Optimal Care Physician services. The Referral Coordinator will ensure outgoing referrals are properly processed, documented and the start of care occurs timely.ย
In this role you will be responsible for:ย
- Sending all outgoing home care and hospice referrals for the practice within the specified time frameย
- Verifies all outgoing referrals are sent to a participating provider within the patient's health insurance planย
- Responsible for verifying all 485s/Plan of care for home care or hospice are properly signed by the provider, sent back to the proper agency and sent internally to the Optimal Care billing department for processingย
- Communicates with providers, families or facilities when needed regarding the home care or hospice referralย
- Tracks outstanding referrals to ensure the start of care is completedย
- Updates the patient's EMR to reflect the home care and hospice company providing care to the patientย
- Focuses on the needs and requirements of customers, anticipating their needs, remaining sensitive to customers while performing services for them and being responsive to their needsย
Required Qualificationsย
- High School Diploma or GED
- Minimum one (1) year of experience in a health care setting
- Detailed orientated person who is capable of multitaskingย
- Strong computer skillsย
Preferred Qualificationsย
- Physician office, home care or hospice experience preferredย
Locationย
- Office Location: Jackson, MI
Hoursย
- 8:00 am - 5:00 pm , Monday - Fridayย