Operations Council

At Houston Methodist, the Vice President/Chief Operating Officer (COO) position is responsible for multiple departments assigned by the Chief Executive Leadership Officer (CEO). This position provides leadership and direction to these department heads and staff. The VP/COO position is responsible for the development and accomplishments of the strategic direction and operational objectives of the multiple service lines, improving operational performance. This position is a key member of the Executive Leadership management team of the hospital; may also serve as the hospital's Business Practice Officer when needed..

This position reports directly to the hospital CEO in the organization and has responsibilities which include providing management and oversight of multiple areas and entities, as appropriate, and driving Houston Methodist's mission, vision, values and commitment to excellence. Demonstrating a proven record of successful strategic planning, developing long-range goals and implementation, this position manages a diverse, interprofessional team, collaborating with stakeholders to achieve mutual goals. Directly and indirectly overseeing management staff with the goal of enhancing professional development and personal growth, this position forms and leads internal teams, providing training and mentorship as needed. This position collaborates with all senior leadership to meet the organization's objectives, ensuring operational initiatives are implemented, setting business goals, and solving internal issues when needed. Responsible for the assigned areas' policy and procedure development, revision, and implementation. This position is also accountable for employee engagement, adequate staffing levels, budget development and compliance, to ensure a safe and effective work environment. This position ensures compliance with ethical and legal business practices and accreditation/regulatory/government regulations.

QUALIFICATIONSEDUCATION

• Master’s degree e.g. Nursing, Healthcare Administration (MHA), Master Business Administration (MBA)

EXPERIENCE

• Ten years of directly related leadership experience with at least eight years in a management role within an acute care, public and/or academic healthcare system that demonstrates a high level of understanding of the required knowledge, skills and abilities; may consider current HM leader with seven years management experience
• Leadership experience to include accountability over multiple operational areas with a successful track record of strategic planning, change management, operational/clinical integration within a system, clinical/quality management, financial management, and community involvement
• Executive Leadership or senior leadership experience preferred

LICENSES AND CERTIFICATIONSPreferred

• Health ServicesFellow of American College of Healthcare Executive Leaderships (ACHE)

SKILLS AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially about activities impacting patient or employee safety or security
• Strategic vision with the ability to execute
• Demonstrated leadership presence and maturity
• Impeccable judgment and ability to make sound decisions in a fast-paced, dynamic setting
• Executive Leadership-level presentation skills and ability to interface successfully with high-level clients
• Demonstrates the ability to interact with others in a way that gives them confidence in one’s intentions and those of the organization
• Ability to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one’s own behavior to accommodate tasks, situations and individuals involved
• Demonstrates leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral/written communication skills
• Ability to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; takes action that is consistent with available facts, constraints and probable consequences
• Extensive knowledge of regulatory and accreditation agency requirements that impact department; stays abreast of industry changes
• Demonstrates flexibility, adaptability, and comfort living in ambiguity; able to provide strong leadership during times of change
• Possesses the vision and the sensitivity to sustain a cultural transformation process consistent with the mission and values of Houston Method
• Capable of leading teams/facilitating groups, building consensus and garnering highest confidence in professionalism and work product by senior leadership
• Ability to work under pressure and balance many competing priorities; highly responsive and solution/action oriented
• Proficiency in spreadsheet, word processing, and presentation software
• Professional handling of exposure to confidential/sensitive information
• Demonstrated ability to lead others to common organizational goals and objectives and able to mentor and develop others in the organizations to foster positive employee engagement
• Able to function as a mentor/coach with a collaborative style; can develop, nurture and encourage staff to embrace change and improve the organization.
• Ability to hold people accountable to achieve objectives and have crucial conversations when appropriate with key stakeholders