OOZAPALOOZA Slime

We are seeking an energetic, sales-driven Sales Manager to lead revenue growth and sales performance at our interactive children's entertainment studio. This is a hands-on leadership role for someone who enjoys selling, developing high-performing teams, analyzing results, and turning sales goals into daily action.

The Sales Manager will be responsible for achieving revenue targets across experiences, birthday parties, group and private events, retail products, upgrades, and add-on purchases. This position will actively sell alongside the team while coaching employees to recognize sales opportunities, make effective recommendations, and confidently convert customer interest into purchases.

Success in this role is measured by revenue growth, achievement of sales goals, team sales performance, customer conversion, and the ability to identify and act on new opportunities to grow the business.

Duties:

• Lead, coach, and motivate customer-facing employees to achieve individual and store sales goals.
• Own daily, weekly, monthly, and quarterly sales performance and maintain clear visibility into progress toward established revenue targets.
• Actively engage with customers and lead by example through hands-on selling.
• Drive sales across birthday parties, group bookings, private events, premium experiences, retail products, upgrades, and add-ons.
• Train employees to identify customer needs, recommend appropriate products and experiences, upsell, and confidently close sales.
• Monitor sales reports, customer purchasing patterns, average transaction value, conversion rates, and other key performance indicators.
• Identify underperforming sales categories and develop specific strategies to improve results.
• Establish measurable sales expectations and provide ongoing coaching and performance feedback.
• Ensure birthday, group, and event inquiries are treated as active sales opportunities and appropriately converted into bookings.
• Develop relationships with schools, youth organizations, sports teams, community groups, and local businesses to generate new group and event sales.
• Support marketing campaigns by ensuring customer inquiries and leads are effectively converted into revenue.
• Partner with store leadership to ensure strong sales performance while maintaining an organized, welcoming, and exceptional customer experience.
• Communicate sales results, opportunities, challenges, and recommended actions to company leadership.

Education:

Bachelor's Degree

Skills:

• 3+ years of sales leadership, retail management, hospitality, entertainment, experiential retail, or high-touch B2C sales experience preferred.
• Proven ability to achieve sales and revenue targets.
• Strong sales, upselling, and closing skills.
• Experience coaching and developing employees to improve individual sales performance.
• Ability to analyze sales reports and translate data into actionable sales strategies.
• Strong understanding of revenue goals, average transaction value, conversion, and other sales performance metrics.
• Confident leadership style with the ability to establish expectations and hold team members accountable.
• Excellent customer service and relationship-building skills.
• Strong written and verbal communication skills.
• Comfortable using POS systems, sales reporting platforms, Google Workspace, and other business software.
• Highly organized, proactive, and able to respond quickly when sales performance falls below expectations.
• Experience in children's entertainment, family entertainment, attractions, hospitality, events, or experiential retail is a plus.
• Flexible availability, including weekends, school breaks, holidays, and other peak business periods.

The ideal candidate is someone who enjoys being accountable for measurable results and understands that excellent customer service and strong sales performance work together. This is an opportunity to take ownership of store-level revenue, develop a strong sales culture, and directly contribute to the growth of the business.

Oozapalooza is a fast-paced, immersive retail slime experience that combines sensory play with creative crafting.