Oostburg State Bank

Processes consumer and mortgage loan applications to closing, along with following established policies and procedures. Provides quality service to the loan officers and customers of Oostburg State Bank. Responsible for the gathering of background information on loans and completing paperwork.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide professional, prompt, efficient and accurate service in the processing of customer loans. This position is detail oriented with a need for speed and accuracy.
• Reviewing mortgage and consumer loan files received for further processing, such as ordering credit bureaus, requesting property appraisals, requesting a lien and so forth. Reviewing the loan files when the documentation is received to determine if additional information is needed from the customer. Possible contact with customers.
• Responsible for creating the loan files and completing support documents. This includes completing loan worksheets, forwarding the file to the loan officer for review and completing closing documents.
• Have a general understanding of the loan servicing system to assist customers and bank personnel with questions related to, but not limited to, loan payments, escrow account, payoffs, etc.
• Responsible for the accurate document preparation, computer input, check handling and general ledger entries.
• Completion of all closing paperwork and filing in the appropriate locations.
• Perform back office duties like processing of paid loans, loan file reviews and file maintenance.
• Perform various duties to ensure that the collateral documentation is accurate and the bank is fully secured. This includes recording liens and assignments with the proper state, county and government agencies.
• Verifies proper insurance coverage on collateral used as security.
• Communicating with the loan officers of any deficiencies in the loan file or any exceptions.
• Maintain familiarity with bank policies and procedures that are pertinent to the job duties to ensure compliance with State and Federal laws and regulations.
• Comply with all state and federal regulatory requirements including but not limited to Bank Secrecy Act (BSA/AML)

Competencies:

• Customer Focus.

• Decision Making.
• Technical Capacity.
• Stress Management/Composure.
• Thoroughness.
• Communication Proficiency.