Omni Inclusive

67 Omni Inclusive Jobs Hiring Near You

Salesforce Solution Architect

Marysville, OH · On-site

$63.50 - $78.50/hr

Configure and manage approval processes, escalation rules, and Omni-Channel routing to streamline sales and service operations. Integration: Integrate Salesforce with external systems using APIs ...

Administrative Assistant Lv2

Dayton, OH · On-site

$17.50 - $23.50/hr

Administrative Assistant 2 The Administrative Assistant 2 will provide moderately complex, varied-to-routine administrative and clerical support. We seek a professional who will coordinate, integrate ...

Job Title Mandatory Skills: SAP - FICO, FSCM, SAP Banking Lockbox and EDI SAP Financial Accounting & Controlling. Required Skills: * SAP Finance experience more than 10 years and good communication ...

Java Developer

Columbus, OH · On-site

$47.75 - $61.75/hr

Iot Java Developer The role is for a software engineer to help modernize and grow the Global Identity and Access Management strategic solution for privileged access. The candidate will be responsible ...

Lead Laboratory Technician

Dayton, OH

$18.50 - $24.50/hr

Bachelor's Degree Chemistry/Biology Qualifications: • High school education with lab experience, associate or bachelor's degree in chemistry, biology, or related technical or scientific field • ...

NOC L1 The Telecommunication Network Operations Center team provides 24x7x365 monitoring client Telecommunications Infrastructure including all associated Transport, Fiber, 800 Mhz radio, FAA Tower ...

SFDC Lead Developer

Dallas, TX · On-site

$55.25 - $73/hr

Strong hands-on experience in Salesforce CPQ and Velocity (Omni Studio) development and configuration. * Expertise in product configuration, pricing rules, quote templates, discounting logic, and ...

A Salesforce Service Cloud Business Analyst analyzes business needs, gathers requirements, and translates them into functional Salesforce solutions, focusing on case management, omni-channel routing ...

Salesforce Architect

Santa Monica, CA · On-site

$77.75 - $96.25/hr

Deep working knowledge of Salesforce/Apex, Triggers, Lightning Flows, Lightning, LWC, Omni Studio and experience with modern web and mobile technologies (HTML, CSS, JavaScript, Web Components, others)

Inclusive of mapping business processes, user stories, and functional and non-functional requirements. Strong attention to detail to ensure accuracy and completeness of requirements, documentation ...

New

next page

Showing results 1-20

Salesforce Solution Architect

Omni Inclusive

Marysville, OH • On-site

$63.50 - $78.50/hr

Other

This job post has expired today. Applications are no longer accepted.


Job description

Mandatory Skills: SalesForce Service cloud ( SFSC ) implementation
Role - SalesForce Solution Architect

We are seeking a skilled Salesforce Architect with expertise in Service Cloud to join our team.The ideal candidate will be responsible for designing, developing, and implementing Salesforce solutions to optimize our sales and customer service processes.The role involves customizing Salesforce applications, automating workflows, integrating with external systems, and ensuring that the Salesforce platform meetsthe evolving needs of our business.Key Responsibilities: Customization and Development: Develop and customize Salesforce Sales Cloud and Service Cloud applications, including custom objects, fields, page layouts, and record types. Create and maintain Visualforce pages and Lightning components to enhance user interfaces and user experiences. Write and optimize Apex code, including triggers, classes, and test methods, to implement custom business logic. Customize case object and page layouts for efficient case handling Set up queues and assignment rules to route cases to the appropriate agents. Automation and Process Improvement: Design and implement workflow rules, process builders, and flows to automate business processes and improve efficiency. Configure and manage approval processes, escalation rules, and Omni-Channel routing to streamline sales and service operations. Integration: Integrate Salesforce with external systems using APIs, middleware, and custom integration solutions. Implement CTI integrations for telephony and communication systems within the Service Cloud. Reporting and Analytics: Develop and maintain custom reports and dashboards to provide insights into sales performance, case resolution metrics, and other key performance indicators. Ensure data accuracy and integrity through effective data management and validation processes. Support and Maintenance: Troubleshoot and resolve issues related to Salesforce applications, including data discrepancies, user access problems, and system errors. Use tools like Salesforce Debug Logs and Apex Test Execution for troubleshooting and quality assurance. Perform regular system maintenance, updates, and enhancements to keep Salesforce running smoothly and efficiently. Collaboration and Documentation: Work closely with business stakeholders to gather requirements, understand their needs, and translate them into Salesforce solutions. Create and maintain detailed documentation for custom development, configurations, and integrations. Provide training and support to end-users and administrators to ensure effective use of Salesforce features and functionality.Required Skills and Qualifications: 10+ years of experience in Salesforce development with a focus on Sales Cloud and Service Cloud. Degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. Salesforce Development Experience: Proven experience in Salesforce development with a focus on Service Cloud. Apex Programming: Strong proficiency in Apex, including writing triggers, classes, and test methods. Lightning Experience: Experience with Lightning Web Components (LWC) and Aura Components. Declarative Tools: Expertise in Salesforce declarative tools like Process Builder, Flow, and Workflow Rules. Integration Skills: Knowledge of Salesforce APIs, integration patterns, and data management tools. Reporting and Dashboards: Ability to create and manage complex reports and dashboards to support data-driven decision-making. CTI Integration: Experience with CTI systems and integrations is a plus. Problem-Solving: Strong analytical and troubleshooting skills to resolve technical issues effectively. Salesforce Certifications: Salesforce Certified Platform Developer I II, Salesforce Certified Sales Cloud Consultant