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Sr. Director, Engineering

Olo Inc., New York, NY

Responsibilities

Manage multiple teams to influence cross-technical & business decisions, ensuring alignment between engineering execution & company-wide goals. Expand from domain-specific focus to include cross-functional oversight, aligning multiple teams & setting direction at a higher level, shaping cross-functional strategy. Align engineering teams w/ the product roadmap by collaborating w/ product leadership, proactively identifying dependencies, & ensuring strategic initiatives are successfully executed. Continuously evaluate & drive process improvements, integrating innovative best practices to enhance efficiency, scalability, & business outcomes. Lead cross-functional collaboration to meet key business objectives & resolve team obstacles. Provide technical direction for architectural decisions, ensuring systems are scalable, secure, & optimized for long-term success across internal & customer-facing platforms. Drive proactive resolution of high-priority technical issues, streamlining escalation & coordination across teams to minimize business impact. Manage technical risks, incl ensuring systems have backup, failover, & disaster recovery plans.

Qualifications

Minimum required: Bachelor’s in Computer Science, Software Engineering, or related field & 5 years of experience, including 5 years with the following: scaling distributed systems & cloud-based platforms; using cloud technologies including AWS (S3, SNS, SES, API Gateway), Kubernetes, ArgoCD; working in Python, Ruby, Node, PHP, & .NET; applying software development lifecycle, DevOps, security, & compliance best practices; planning & executing software platform changes with minimum disruption to clients/ongoing activity; utilizing queue mechanisms including RabbitMQ, SQS, Kafka; analyzing, assessing, & communicating software implementation options according to various IT environments; working with databases including PostgreSQL, DynamoDB, & MySQL; using tools including Datadog, Logstash, ElasticSearch, Docker, Redis; designing & executing plans for software installations; using & monitoring software distribution channels, techniques & auto-recovery tools; integrating & communicating across applications, databases, & platforms.

Telecommuting Optional - May work from any location within normal commuting distance subject to company hybrid work policy.

Salary: $242,000-$292,000/yr.