Old Salt Millwork

Job Description: General Manager 

Company: Old Salt Millwork

Location: Vars / Ottawa, Ontario

Reports to: Ownership / Executive Team

Employment Type: Full-time, Permanent 

Position Overview 

Old Salt Millwork is a growing, locally owned custom cabinetry and millwork manufacturer in the Ottawa region. We specialize in high-quality commercial millwork, residential kitchens, custom closets, and architectural woodwork. We combine traditional craftsmanship with modern technology to deliver exceptional projects for architects, designers, builders, and homeowners. 

We are seeking a dynamic and experienced General Manager to lead our operations and overall business performance. This hands-on leadership role combines strategic general management with day-to-day operations oversight. The ideal candidate will drive operational excellence, team development, financial performance, and customer satisfaction while upholding our commitment to quality craftsmanship and client-focused service. 

Key Responsibilities 

Leadership & Strategy 

• Provide overall leadership and direction to the company, aligning operations with business goals and ownership vision. 
• Develop and implement strategic plans for growth, efficiency, and market expansion in both commercial and residential sectors. 
• Foster a positive, safety-first, and quality-oriented company culture that attracts, retains, and develops skilled talent. 
• Act as the primary point of contact between ownership, management, and staff. 

Operations Management 

• Oversee end-to-end production processes, from design and estimation to fabrication, installation, and project delivery. 
• Optimize workflows, production scheduling, and resource allocation to improve efficiency, reduce waste, and meet deadlines. 
• Manage shop floor operations, inventory, equipment maintenance, and supply chain relationships. 
• Ensure compliance with all health & safety regulations, quality standards, and industry best practices. 
• Implement continuous improvement initiatives (Lean principles, process automation, etc.) to enhance productivity and craftsmanship quality. 

Financial & Business Management 

• Manage budgeting, forecasting, cost control, and profitability analysis. 
• Monitor key performance indicators (KPIs) related to production efficiency, project margins, and overall financial health. 
• Collaborate with ownership on pricing strategies, business development, and new revenue opportunities. 

Team Leadership & Development 

• Lead, mentor, and develop department managers and team leads (production, design/CAD, installation, administration). 
• Handle recruitment, training, performance management, and succession planning. 
• Promote cross-functional collaboration and accountability across the organization. 

Customer & Stakeholder Relations 

• Ensure exceptional client experience from initial consultation through to project completion and after-sales support. 
• Build and maintain strong relationships with key clients, architects, designers, and general contractors. 
• Oversee project management to guarantee on-time, on-budget delivery with minimal defects. 

Qualifications & Requirements 

• 7+ years in progressive leadership roles within manufacturing, preferably in custom millwork, cabinetry, or woodworking. 
• Proven experience in business development, sales, or growing revenue within the construction/manufacturing sector. 
• Post-secondary education in Business, Operations Management, or a related field (or equivalent experience). 
• Strong understanding of custom fabrication, CNC technology, and millwork production. 
• Proven track record in P&L responsibility and operational leadership. 
• Entrepreneurial mindset with a strong drive for innovation and business growth (considered a strong asset). 
• Excellent communication, problem-solving, and team-building skills. 
• Valid driver’s license and ability to be on-site daily. 

What We Offer 

• $100,000 - $120,000 salary range commensurate on experience.  
• Comprehensive benefits package. 
• Opportunity to play a pivotal role in shaping the future growth of a respected local manufacturer. 
• Collaborative work environment focused on quality, innovation, and work-life balance. 

Old Salt Millwork is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. 

If you are a results-oriented leader passionate about craftsmanship, operational excellence, and building high-performing teams, we encourage you to apply.