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Ohio State Bank

60 jobs near Columbus, OH

Ohio State Bank

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FT Banking Customer Service

Upper Arlington, OH · On-site

$18/hr

... Ohio State Bank is a locally owned and operated Community Bank with locations in Bexley and Upper Arlington

Ohio State Bank

Be Seen First

FT Banking Customer Service

Upper Arlington, OH · On-site

$18/hr

... Ohio State Bank is a locally owned and operated Community Bank with locations in Bexley and Upper Arlington

Ohio State University

$307K - $383K/yr

Welcome to The Ohio State University's career site. We invite you to apply to positions of interest ... bank. We're equally committed to education, offering 10 prestigious clinical fellowships and ...

Ohio State University

Welcome to The Ohio State University's career site. We invite you to apply to positions of interest ... bank. We're equally committed to education, offering 10 prestigious clinical fellowships and ...

Ohio State University

Welcome to The Ohio State University's career site. We invite you to apply to positions of interest ... bank. We're equally committed to education, offering 10 prestigious clinical fellowships and ...

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FT Banking Customer Service

FT Banking Customer Service

Ohio State Bank

Upper Arlington, OH • On-site

$18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Job Summary
This position is responsible for providing a high quality of client service while performing a wide
variety of services such as processing deposits and withdrawals, loan payments, open new
accounts, cashing checks and assistance with online banking. Assures compliance with all
applicable State and Federal banking regulations, bank policies and procedures including but not
limited to the Bank Secrecy Act/Anti-Money Laundering Program and Information Systems
Security Policies.
Principal Duties and Responsibilities
• Represents the Bank to customers in a courteous and professional manner
• Provides prompt, efficient and accurate service in processing requests and transactions
• Engages in proactive contact with clients to ensure satisfaction and identity needs
• Acts as a resource to identify customer service issues so that resolution can occur and
customer is satisfied
• Resolves customer inquiries as they occur
• Review and process daily reports to manage client accounts in accordance with Bank
procedures
• Maintain the confidentiality of the Bank’s customers
• Responsible for processing foreign items and returned mail
• Responsible for all debit card matters including but not limited to ordering debit cards;
maintenance, hot cards and pin reorders and debit card disputes.
• Responsible for handing all ATM matters including but not limited to maintenance and
disputes
• Responsible for online banking assistance to client, on both consumer and business
online platforms.
• Remain current on and adhere to all regulatory requirements and training
• Complete all duties and responsibilities in compliance with all state and federal laws and
regulations in accordance with Bank policies and procedures
• Participate in community activities to promote the image and goodwill of the Bank
• Participate in staff meetings
• Perform other duties as assigned
Qualifications
Qualifications include:
• Detailed knowledge of the types of products and services offered by the Bank
• Must be able to work independently with minimum supervision
• Computer literate, high level of accuracy and detail-oriented
• Must have good telephone etiquette
• Good communication skills, both verbal and written are required
• Demonstrated ability to handle multiple projects and details simultaneously
• Travel between branches when needed

Company Description

Ohio State Bank is a locally owned and operated Community Bank with locations in Bexley and Upper Arlington