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Octagon Consulting

Octagon Consulting

10 jobs near Columbus, OH

Octagon Consulting LLC

Warehouse Technician

Houston, TX

$16.25 - $20/hr

WAREHOUSE TECHNICIAN The workshop technician and warehouse specialist perform mechanical assembly and disassembly of equipment going to and returning from the field as well as pulling and stowing ...

Customer Service Representative (HV)

Octagon Consulting LLC

Austin, TX

$15.75 - $21.50/hr

Full-time

Re-posted 18 days ago

Job description

Primary Responsibilities
  • Analyze records of toll-road violators entering the pre-court process.
  • Research, gather, and organize evidence and supporting documentation.
  • Prepare and submit prosecution packets that meet county court requirements.
  • Review findings with management and toll authority representatives.
  • Monitor payment activity and escalate delinquent accounts.
  • Update databases with information received from violators.
  • Complete work according to established SOPs, quality standards, and deadlines.
  • Perform other duties as assigned.
Key Skills & Competencies
  • Strong analytical and problem-solving abilities.
  • Attention to detail and organizational skills.
  • Ability to work independently and meet deadlines.
  • Data interpretation and decision-making skills.
  • Ability to navigate multiple computer systems simultaneously.
  • Experience in collections, call centers, banking, or data entry environments.
  • Strong written and verbal communication skills.
Minimum Qualifications
  • High school diploma or GED.
  • 1–3 years of experience in a professional office environment.
  • Proficiency with Microsoft Office (Excel, Word, Outlook).
  • Experience with Windows-based systems.
  • Microsoft Access and SQL knowledge preferred.