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Valet Team Site Manager

Onsight Healthcare has been contracted to support MUSC Health in Florence, South Carolina.

Full-time Manager Role w/Benefits | $18/hour plus tips | Monday – Friday | Weekends Off

Are you a people-oriented individual with a tenacious work ethic and compassionate personality? Onsight Healthcare is seeking an experienced, hands-on leader to join our team! Step into an exciting career where you'll lead a Valet Team that directly impacts the daily experience of hospital patients, guests, and staff across one of South Carolina's most respected healthcare systems.

Why choose to work for Onsight Healthcare?

Meaningful Impact - Be part of a supportive team that brings comfort and world-class customer service when most needed.

Professional Growth - Develop valuable managerial skills in a dynamic, fast-paced healthcare environment.

Positive Work Environment - Join a company that values teamwork, inclusivity, respect, and employee well-being.

Shift Details

• Site Manager will work a minimum of five 8-hour shifts Monday - Friday
• This person will need to work a mix of morning and evening shifts to coach/develop your team.
• As the Site Manager, the person must be able to work outside these times depending on business needs.

• Valet Team Operating Hours
• Monday - Friday
• 7:00am - 5:00pm 

Minimum Requirements

• A High School Diploma or equivalent is required
• Eligible to work for any U.S. Employer
• Possess a clean driving record for the past 5 years.
• Possesses a valid, in-state, active driver's license (No temp license or permits accepted.)
• At least two years of supervisory or management experience required
• Must be comfortable/have experience with providing valet services and driving a variety of vehicles

Key Responsibilities

• Daily training, coaching, and development of the team
• Create and manage the schedule of direct reports
• Establish and maintain a friendly working relationship with hospital staff and management
• Assist the team with all daily valet services that are required of your team.
• Use weekly customer service metric reporting to deliver a white-glove customer service experience
• Demonstrate leadership skills and maintain a high bar for what customer service looks like for your team
• Responsible for reporting and documenting incidents, accidents, or claims with the appropriate HR representative

About You

You are a confident, people-first leader who thrives in a fast-paced environment. You know how to motivate a diverse team and lead through others by empowering your team to take ownership of their work. You’re operationally and tech savvy, detail-oriented, and calm under pressure — the kind of leader who can balance safety, service, and efficiency with a smile.

You bring empathy, structure, and clear communication to your team every day, and you’re not afraid to roll up your sleeves and lead by example when the situation calls for it.

Are you ready to take the lead on one of Onsight Healthcare’s premier Valet Operations? Apply now to lead our team!

Summary and all Qualifications

As the Site Manager for our Valet Team, you will set the tone for excellence for our healthcare client. You will ensure seamless Valet and Parking Operations across MUSC Health's Medical Center campus, leading and mentoring your Valet Team.

You will work closely with hospital administration and your onsite team to ensure every interaction reflects Onsight Healthcare’s “people come first” philosophy. From safety and scheduling to training and client relations, you’ll have a direct hand in shaping the overall experience and operational success of the site.

Location

• Florence, South Carolina

Shift Details

• Site Manager will work a minimum of five 8-hour shifts Monday - Friday
• This person will need to work a mix of morning and evening shifts to coach/develop your team.
• As the Site Manager, the person must be able to work outside these times depending on business needs.

• Valet Team Operating Hours
• Monday - Friday
• 7:00am - 5:00pm 

Job Responsibilities 

The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties/responsibilities may be assigned, and as an Onsight employee, you will be held to the highest professional standards.

• Will operate a laptop/tablet daily to manage communication, run reports, complete trainings, and check in guests vehicles
• Create and manage the schedule of all direct reports
• Daily training, coaching, and development of the team
• Use weekly customer service metric reporting to deliver a white-glove customer service experience
• Motivate and empower a team to provide world-class hospitality/valet services
• Demonstrate leadership skills and maintain a high bar for what customer service looks like for your team
• Will effectively build relationships with patients, guests, and hospital staff!
• Responsible for reporting and documenting incidents, accidents, or claims with the appropriate HR representative
• Always maintain proper staffing levels to ensure superior customer service and operating standards are met through proper scheduling and “in the moment” coaching of your team
• Attracting, hiring, and retaining a diverse team of top talent

Position Requirements

• A High School Diploma or equivalent is required
• Eligible to work for any U.S. Employer
• Possess a clean driving record for the past 5 years.
• Possesses a valid, in-state, active driver's license (No temp license or permits accepted.)
• At least two years of supervisory or management experience required
• Must be comfortable/have experience with providing valet services and driving a variety of vehicles
• Ability to pass all onboarding screening processes
• Work a flexible, full-time schedule that includes days, evenings, weekends, and holidays as needed
• Adequately operate apps/technology on a tablet and learn new software that may have to be applied to the daily tasks for this role
• Ability to move with urgency and speed
• Safely and physically able to lift up to 50 lbs
• Will effectively build relationships with hospital staff, patients, guests, and team
• Can communicate clearly/effectively and is able to motivate/lead a diverse team
• Must prioritize multiple tasks in a fast-paced environment
• Ability to work in a standing position for hours at a time in an outdoor environment
• This role will require continuous physical engagement in an outdoor environment that at times may include being exposed to harsh elements, including severe cold weather, rain, sleet, snow, and other inclement weather
• Physical involvement will include walking, standing, pushing, and pulling of various luggage/belongings in and out of a patient’s vehicle, all while delivering outstanding customer service
• Must be able to speak, read, and write Standard English
• Drive a manual transmission (not required but a plus)

Hospital Requirements

• Additional hospital screening requirements will apply at this facility

Compensation

• $18.00/hour plus tips
• DailyPay App available (fees may apply)
• Advancement Opportunities
• Annual Merit-Based Pay Raises

Benefits

• Uniforms provided
• Accrued Paid Time Off (PTO)
• Medical, Dental, and Vision Insurance available
• Short and Long-term Disability Insurance available
• Life and Accidental Insurance available

Onsight Healthcare provides our healthcare partners with comprehensive valet, healthcare, and customer service solutions that focus on patient care. Our business is not just delivering creative multi-service solutions, but building dynamic teams that function as an extension of our clients' healthcare facilities.

Onsight Healthcare is proud to be an Equal Employment Opportunity employer. We want applicants of diverse backgrounds and hire without regard to race, color, gender, religion, national origin, ancestry, disability, age, sexual orientation, or any other characteristic protected by law