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Novus Group

Medical Front Office Coordinator

York, PA · On-site

$29.15/hr

Medical Front Office Coordinator Role Type: Full-Time, Employee of the Company (Not a temp or contract assignment) Shift: Monday-Friday, 8:00 AM - 4:30 PM (or until all patients have been checked out ...

Novus Group

$27.96/hr

Physical Therapy Rehabilitation Aide (McCandless) Role Type: Full-Time, Regular Employee of the Company (Not a temp or contract assignment) Shift: Day Job (Monday through Friday, standard daytime ...

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Novus Group

Security Officer ($37,523-$46,540)

Erie, PA · On-site

$17 - $21.50/hr

Join the UPMC Hamot Security team as a full-time Security Officer! This role requires weekend and holiday availability and is a great fit for those with military or prior security experience. As a ...

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Infographic showing various job openings at Novus Group in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 81% Physical, 13% Hybrid, and 6% Remote job distribution.

Medical Front Office Coordinator

Novus Group

York, PA • On-site

$29.15/hr

Full-time

Retirement, PTO

Posted yesterday

Job description

Medical Front Office Coordinator

Role Type: Full-Time, Employee of the Company (Not a temp or contract assignment)

Shift: Monday–Friday, 8:00 AM – 4:30 PM (or until all patients have been checked out)

Work Arrangement: On-site

Location: York, PA 17402

Salary Range: $19.41 – $21.85 USD

About the Opportunity

Our staffing firm is representing a permanent, full-time career opportunity. If selected, you will be hired directly as a regular employee of the organization we represent. You will be on their payroll and eligible for their full suite of benefits from your start date. This is not a temporary, contract, or "temp-to-hire" role.

Purpose

We are seeking a dedicated Medical Front Office Coordinator, you are the face of the practice—responsible for welcoming patients, navigating them through the healthcare system, and ensuring a culture of service excellence. This role is ideal for a detail-oriented professional who excels in fast-paced environments and is passionate about providing a high-quality patient experience.

Responsibilities

  • Patient Arrival & Technology: Provide a warm greeting and guide patients through self-arrival technology or traditional check-in based on their preference.
  • Financial Coordination: Educate patients on co-payments and financial obligations; collect applicable payments at the point of service and verify insurance benefits.
  • Registration & Data Integrity: Update patient demographics and insurance coverage. Register patients in biometric programs and explain the benefits of the patient portal.
  • Continuum of Care: Schedule follow-up appointments and connect patients to resources for ancillary services during the checkout process.
  • Administrative Support: Manage phone triage, scan medical records, handle faxing, and perform other office duties to ensure smooth clinical operations.
  • Service Recovery: Act as an empowered advocate for patients, utilizing service recovery principles to resolve questions and ensure continuity of care.
Minimum Essential Requirements
  • High School Diploma or equivalent.
  • Two years of experience in a medical, billing, fiscal, or customer service function (Medical office experience with referrals strongly preferred).
  • Proficiency with personal computer-based applications and office equipment (proficient typing skills required).
  • Knowledge of medical terminology.
  • Ability to maintain strict adherence to HIPAA rules and regulations.
Performance-Based Earning Potential
This role offers a structured path for financial advancement. Through consistent high performance, leadership development, and continuous learning over time, employees have the opportunity to earn up to $29.15 per hour.

Premier Benefits
  • Exceptional Retirement Package: Retirement plans including a 403(b) Savings Plan with employer matching and a Cash Balance Plan. Combined, the organization contributes up to 8% of your eligible pay toward your future.
  • World-Class Healthcare: Access preventive care and specialty services through an exclusive provider network.
  • Generous Paid Time Off: Enjoy up to 5.5 weeks of PTO per year, plus 7 paid holidays, with unique options to buy or sell PTO days to fit your lifestyle.
  • Tuition Assistance: Benefit from up to $6,000 per academic year in tuition reimbursement, plus exclusive tuition discounts at over 30 partner colleges and universities.