Norwalk Transit District

Functional Title:        Paratransit/Van Driver - Non-CDL with F endorsement

Department:              Transportation Services

Position Status:          Non-Exempt

Safety-Sensitive:        Yes

Reporting to:             Transportation Manager/Transit Supervisors

Last revision date:    November 2025

Direct Reports:          None

Job Purpose/Function: The Paratransit/Van Driver will operate vehicles in the Transit District’s ADA services. Provide Door-To-Door services for the elderly & disabled in the Southwest Region of the State, and in the Norwalk community.

Major Duties and Responsibilities:

• Operate wheelchair lift-equipped vehicles in a safe manner and in accordance with traffic regulations.
• Perform pre-trip and post-trip inspections of the vehicle.
• Operate all equipment in the vehicle appropriately and in accordance with instructions: bus radio; wheelchair lift; wheelchair securements; bus stop announcements; and other systems on the vehicle as required.
• Fill out time cards, defect cards, accident and incident report forms, ridership forms, fuel sheets, and other required forms in a timely manner.
• Maintain radio communication with base for the purpose of transmitting information and receiving updates.
• Review daily assignments sheets and plan for pick-ups in accordance with assigned times.
• Submit daily assignment sheets with proper data recorded and fare tickets?? attached at the end of the workday.
• Fuel vehicles as required.
• Report all accidents and incidents immediately.
• Communicate directly with Dispatch via radio in real time regarding any questions or issues that arise.
• Provide complete passenger assistance on ADA services.
• Enforce Transit District policy and regulations.
• Report for duty on time, attired in the proper uniform
• Provides transit information to passengers as needed

Safety & Security:

Responsible for contributing to a safe and secure work environment.  Is cognizant of surroundings and acts in a safe manner at all times.  Is knowledgeable of and adheres to OSHA, NTD, and other safety standards,

directives, and advisories, both written and verbal.  Uses safety equipment and protective clothing as appropriate and necessary.  Maintains good housekeeping habits in the work area to avoid injury to self or others. Immediately reports to their respective supervisor or Manager of Safety and Security any safety or security issue and makes recommendations for improvement.  Observes building access restrictions and locks doors when not present.  Knows the nearest two safety exits and participates in safety drills.

This is a safety-sensitive position and is subject to random drug and alcohol testing.

Dimensions: (the areas the job function has a measurable impact) 

• Client satisfaction results
• Attendance and punctuality

Accountabilities: (the major end results that should be reached in the job function)

• Daily activities are complete and efficient.
• Documentation is clear, organized, and current

Education and Experience Required: 

Physical Requirements:

• Must be able to work independently, and must be Available to work a flexible schedule to include days, nights, weekends, split shifts, and holidays as assigned.
• Ability to sit for extended periods of time
• Ability to operate in adverse weather conditions
• Must be able to lift up to 50 lbs.
• Must be able to push/pull weight resistance up to 50 lbs.
• Must be able to bend / squat / reach frequently

Work Environment: 

• Primarily seated in a vehicle.
• May be exposed to minor annoyances, such as unpleasant sights or odors.
• The noise level in the work environment is due to machinery or equipment in use, which may preclude normal conversational levels.
• Frequent interaction with individuals in the community.

Company Disclaimer: The CEO may modify this job description based upon the company’s needs; may require the employee to perform functions beyond those mentioned.  Employee understands that all employment is on an “at will” basis. Selected candidate will be required to submit to a criminal background check.

The Norwalk Transit District is an Equal Employment Opportunity Employer.