Northgate Workforce

The Retail Sales Associate plays a vital role in delivering excellent customer service and supporting sales activities within a small retail team. Reporting to the Assistant Manager, this position involves assisting customers, processing sales transactions, and maintaining in-depth product knowledge to enhance the customer experience. The role typically involves working weekdays with occasional weekend shifts and requires standing for extended periods.

Responsibilities

• Assist customers with product selection and inquiries
• Process sales transactions accurately and efficiently
• Maintain thorough knowledge of products and promotions
• Handle customer complaints professionally and resolve issues
• Collaborate effectively with team members in a small group setting

Required Qualifications

• High school diploma or equivalent

Preferred Qualifications

• 1+ years of experience in retail sales
• Strong customer service skills
• Effective communication abilities
• Good time management skills