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Northeastern University in San Francisco and San Jose
Northeastern University in San Francisco and San Jose

60 Northeastern University Associate Director Of Development Jobs Hiring Near You

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Northeastern University in San Francisco and San Jose Jobs Information

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Northeastern University is known for its collaborative and innovative culture, prioritizing student-centered learning and community engagement. The university's academic and research teams work together in a dynamic environment, with state-of-the-art facilities and a strong focus on interdisciplinary collaboration. Working at Northeastern University may appeal to candidates who value academic excellence, community involvement, and opportunities for professional growth and development in a higher education setting.

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Northeastern University is a reputable institution known for its commitment to experiential learning, interdisciplinary research, and community engagement, positioning it as a leader in higher education. The university offers a dynamic work environment that fosters collaboration, innovation, and professional growth, with opportunities to work on cutting-edge projects and contribute to the development of the next generation of leaders. By joining Northeastern University, individuals can be part of a vibrant community that values academic excellence, diversity, and social responsibility, offering a wide range of opportunities for professional development and making a meaningful impact in the world.
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Infographic showing various Associate Director Of Development job openings at Northeastern University in the United States as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% Physical job distribution.

Director of Graduate Financial Aid

Northeastern University

Boston, MA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

About the Opportunity
Job Summary
The Director of Graduate Financial Aid is responsible for leading and managing all aspects of financial aid, including the application and awarding processes for institutional, federal, state, and private funding; ensuring compliance with institutional, federal, and state policies and regulations; and delivering the highest level of student and parent financial counseling services for students in all graduate and PhD programs across all Northeastern campus locations and academic divisions.
The Director serves as a member of the Student Financial Services (SFS) senior leadership team and assists the Senior Director of Financial Aid and the Dean of SFS in management, compliance, and training needs. With regard to graduate financial assistance, the Director serves as the primary contact and liaison on behalf of Student Financial Services with Student Accounts, Enrollment Management Contact Center, Registrar, Graduate Admissions, Enrollment Management Marketing, and college and College of Professional Studies (CPS) enrollment functions. The Director will collaborate with Enrollment Management leadership to ensure the University's enrollment and retention goals are met.
This position hires, trains, and supervises the graduate team of Financial Aid Counselors and Financial Aid Assistants; trains staff within Student Financial Services on policies and procedures relating to the administration and processing of financial aid for graduate students; and advises and counsels students and families on the availability of financial aid, the delivery process for receiving it, and the reconciliation process required to ensure that financial aid funds are transferred to student accounts. The Director reviews student applications, oversees verification procedures, reviews and evaluates appeals, and intercedes for students with participating departments including Deans, Student Accounts, Admissions, and the Registrar. The Director works in conjunction with the Dean of Student Financial Services and appropriate college staff and admissions officers to ensure that appropriate scholarship programs are developed, implemented, and assessed.
Key Responsibilities & Accountabilities
Graduate Financial Aid Operations
  • Direct and manage all operations of the Office of Graduate Financial Aid within Student Financial Services.
  • Serve as the primary contact and liaison within Student Financial Services and with Student Accounts, Enrollment Management Contact Center, Registrar, Undergraduate, Graduate and CPS Admissions offices, and the Graduate schools and CPS.
  • Oversee the development and integration of financial aid systems, including PowerFAIDS, Slate, and Banner.
  • Manage application evaluation, packaging, and disbursement processes for optimal efficiency.

Federal, State, and Institutional Aid Administration
  • Administer federal, state, and international financial assistance programs.
  • Review student files using Federal and Institutional Methodologies to determine students' eligibility.
  • Review and evaluate appeals, perform federal verification and need analysis, and resolve conflicting information.
  • Counsel and advise students and families on the financial aid process, awarding, and financing options.
  • Explain the financial aid process and Northeastern University billing procedures through appointments, email, and written communication.
  • Represent the office at open houses, student meetings, workshops, and orientation events.

Enrollment Management
  • Work actively and cooperatively with the Colleges, CPS, and various campus locations' Enrollment Management stakeholders to implement proactive recruitment and retention efforts targeted to the needs of graduate students.
  • Coordinate efforts with the Enrollment Management Marketing team to facilitate graduate program enrollment across colleges.
  • Assist in the assessment and evaluation of strategic scholarship programs.

Personnel Management and Compliance
  • Supervise two Associate Directors; oversee training for Associate Directors, Graduate Aid Counselors, and Financial Aid Assistants.
  • Assure proper and complete service is available to students and families through adequate staffing and coverage of the graduate financial aid office on a day-to-day basis.
  • Complete quarterly audits of graduate student financial aid to ensure compliance with federal, state, and provincial regulations as well as institutional policies.
  • Train staff on Title IV regulations, institutional policies and procedures, and federal, state, and provincial regulations relating to graduate financial aid.

Minimum Qualifications
Required
  • Bachelor's degree required; master's degree preferred
  • Minimum of 5-10 years of experience in a professional financial aid position
  • Experience managing and assessing a diverse team of staff
  • Ability to work in a fast-paced environment with specific deadlines
  • Ability to multi-task, stay organized, and work independently
  • High level of customer service skills and attention to detail

Preferred
  • Experience with the development and leveraging of strategic scholarship programs to grow enrollment and net tuition revenue
  • Experience using PowerFAIDS and Banner

Required Documents
  • Resume

Position Type
Enrollment
Additional Information
Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.
Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
Compensation Grade/Pay Type:
112S
Expected Hiring Range:
$99,010.00 - $143,567.50
With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.

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