NORTH BROTHERS FORD
NORTH BROTHERS FORD

29 North Brothers Ford Jobs Hiring Near You

Customer Service Associate

Westland, MI · On-site

$13.25 - $18.25/hr

At North Brothers Ford, we are looking for a friendly, organized, and motivated Customer Care Representative to be a key part of our growing service department. What You'll Do * Be the first point of ...

A strong community is all about its people, and here at North Brothers Ford Inc. we staff our dealership with good, kind people who go above and beyond what is expected of them. We're one of the ...

A strong community is all about its people, and here at North Brothers Ford Inc. we staff our dealership with good, kind people who go above and beyond what is expected of them. We're one of the ...

A strong community is all about its people, and here at North Brothers Ford Inc. we staff our dealership with good, kind people who go above and beyond what is expected of them. We're one of the ...

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Infographic showing various job openings at North Brothers Ford in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Customer Service Associate

North Brothers Ford

Westland, MI • On-site

$13.25 - $18.25/hr

Other

Re-posted 4 days ago


Job description

Customer Care Representative (Automotive Sales and Service Department)

Join a team that puts customer experience first. At North Brothers Ford, we are looking for a friendly, organized, and motivated Customer Care Representative to be a key part of our growing service department.

What You'll Do
  • Be the first point of contact for our customers, handling incoming calls with professionalism and care
  • Schedule service appointments and ensure a smooth check-in experience
  • Follow up with customers after service visits to ensure satisfaction and build lasting relationships
  • Coordinate and manage a small fleet of loaner vehicles for customer convenience
  • Support the service team by following processes and ensuring accurate communication
  • Answer incoming phone leads for new and used car department
What We're Looking For
  • A positive attitude and strong communication skills
  • Ability to multitask and manage multiple phone lines in a fast-paced environment
  • Strong attention to detail and ability to follow established processes and scripts
  • A team-oriented mindset with a willingness to learn and grow

Previous experience in customer service or automotive service processes is a plus—but not required. We're happy to train the right person who brings enthusiasm and a customer-first mindset.

Why Join Us
  • Be part of a supportive and growing team
  • Gain valuable experience in the automotive industry
  • Opportunity for growth and advancement

All applications are kept strictly confidential, and we welcome candidates from all backgrounds to apply.