Norman Alex

Client Services Associate

Miami, Florida, United States

About the Job

Regional bank in Miami is seeking a licensed CSA for their newly revamped brokerage business.

Must have Series 7 additional licenses are a plus.

The role focuses on delivering excellent client service by handling administrative tasks, account management, trade execution, documentation, and communication. The CSA works closely with Financial Advisors to ensure a seamless client experience within the wealth management framework.

Key Responsibilities:

• Account Management: Opening accounts, transferring assets, managing documentation, and maintaining client records.
• Trade Execution: Processing stock, bond, and option trades with accuracy.
• Client Communication: Handling inquiries, addressing concerns, and providing updates.
• Client Reporting: Preparing account statements and performance reports.
• Compliance Support: Ensuring adherence to regulations and internal policies.
• Meeting Preparation: Assisting Advisors with data gathering and presentations.
• Relationship Building: Providing proactive, personalized service.

Skills & Qualifications:

• Strong customer service and relationship-building skills
• Knowledge of financial markets and investment products
• Proficiency in financial software and CRM systems
• Excellent communication and attention to detail
• Ability to work accurately under pressure