Next One Staffing

Our client in Santa Fe, NM is seeking a highly organized and technically capable Customer Service / Data Entry to support the credit union's core system conversion within a financial institution’s Retail Experience department.

This is a full-time temporary assignment offering the opportunity to play an important role in a large-scale technology and operational transition. The ideal candidate is highly accurate, comfortable working with large volumes of information, proficient in Excel, and experienced in providing exceptional internal or customer/member service.

What You’ll Do

Working closely with the Retail Experience team and reporting to the SVP of Retail Engagement, you will provide hands-on operational support throughout the core system conversion, including:

• Perform high-volume data entry, processing, and validation with a strong focus on accuracy

• Review and analyze data to identify discrepancies and ensure information integrity

• Maintain and update electronic files and, when needed, physical records

• Provide responsive support to internal teams during the system conversion

• Assist with member service needs related to conversion activities

• Use Excel to organize, review, track, and analyze information

• Manage multiple priorities in a fast-paced, deadline-driven environment

• Identify issues and appropriately prioritize or escalate them to leadership

• Support additional conversion-related projects and administrative needs as required

What We’re Looking For

Successful candidates will bring:

• Excellent technical aptitude and the ability to quickly learn new systems

• Strong experience with high-volume data entry and transaction/data processing

• Strong Microsoft Excel skills

• Exceptional accuracy and attention to detail

• Previous experience delivering a high level of customer, member, or internal service

• Strong organizational and multitasking abilities

• Good judgment when prioritizing assignments and escalating issues

• Banking, credit union, financial services, or other highly regulated industry experience is a plus

Assignment Details

Location: Santa Fe, New Mexico – On-site

Schedule: 40 hours per week, M-F

Pay: $20.00 per hour

Department: Retail Experience

Reports To: SVP, Retail Engagement

Why This Assignment?

This is an opportunity to gain hands-on experience supporting a major core technology conversion—a complex, organization-wide initiative that touches systems, operations, employees, and members.

If you are technically savvy, highly accurate, service-oriented, and enjoy being part of projects where organization and attention to detail matter, we encourage you to apply.