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Next Generation Roofing

3 jobs near Columbus, OH

lead setter- customer engagement specialist

Next Generation Roofing LLC

Clifton Park, NY • On-site

$22 - $27/hr

Full-time

Posted 5 days ago

Job description

About the Role:
Join Next Generation Roofing LLC as a Lead Setter - Customer Engagement Specialist and play a crucial role in driving our customer outreach efforts. This exciting position based in Clifton Park, NY, offers you the chance to engage with potential clients and help shape their roofing solutions.

Responsibilities:
  • Engage potential customers through various outreach methods to generate leads.
  • Qualify leads and set appointments for our sales team.
  • Maintain accurate records of customer interactions and feedback.
  • Collaborate with the sales team to ensure seamless communication and follow-up.
  • Utilize CRM software to track leads and manage customer data.
  • Provide exceptional customer service and support throughout the engagement process.
  • Monitor industry trends to identify new opportunities for outreach.
  • Participate in team meetings to strategize and improve engagement tactics.
Requirements:
  • Proven experience in customer engagement or lead generation roles.
  • Strong communication and interpersonal skills.
  • Familiarity with CRM software and lead management tools.
  • Ability to work independently and as part of a team.
  • Detail-oriented with excellent organizational skills.
  • Positive attitude and eagerness to learn and grow.
  • High school diploma or equivalent; further education is a plus.
  • Ability to thrive in a fast-paced environment.
About Us:
Next Generation Roofing LLC has been serving the community with top-notch roofing solutions for several years. Our commitment to quality and customer satisfaction has earned us a loyal clientele, and our employees love being part of an innovative and supportive team.