NexRep

NexRep

62 jobs near Columbus, OH

Supervisor - Call Center

Manhattan, NY · On-site

$36K - $42K/yr

We are looking for a stellar Call Center Supervisor to oversee Tier 1 and Tier 2 Representitaves. The position will pay between $36,000 - $42,000 / year, depending on experience. We have an opening ...

Call Center Supervisor AAA East Central has an in-office opportunity for a Dispatch Call Center Supervisor based out of the headquarters office in Pittsburgh, PA. The shift for this position is 2 ...

Minimum three years of call center supervisory or management experience. * Demonstrated ability to lead, motivate, and develop high-performing teams. * Experience managing KPIs, attendance, adherence ...

Minimum three years of call center supervisory or management experience. * Demonstrated ability to lead, motivate, and develop high-performing teams. * Experience managing KPIs, attendance, adherence ...

Call Center Supervisor AAA East Central has an in-office opportunity for a Dispatch Call Center Supervisor based out of the headquarters office in Pittsburgh, PA. The shift for this position is 2 ...

The Call Center Supervisor will be responsible for the direct supervision of a team of Call Center agents, ensuring that day-to-day operations run smoothly and that service delivery standards ...

The Call Center Supervisor will be responsible for the direct supervision of a team of Call Center agents, ensuring that day-to-day operations run smoothly and that service delivery standards ...

Showing results 21-40

Restaurant Call Center Supervisor

Paisans Pizzeria

Berwyn, IL

$18 - $21/hr

Full-time

Re-posted 26 days ago


Job description

Restaurant Call Center SupervisorBerwyn, IL, 60402

We are seeking a highly motivated and experienced Restaurant Call Center Supervisor to join our team. The ideal candidate will have a passion for customer service and experience managing a team in a fast-paced environment.

Responsibilities:
  • Manage a team of call center representatives to ensure excellent customer service
  • Monitor call center metrics and provide feedback to team members to improve performance
  • Develop and implement call center policies and procedures
  • Train new call center representatives and provide ongoing training to existing team members
  • Resolve customer complaints and issues in a timely and professional manner
  • Collaborate with other departments to ensure customer satisfaction
  • Ensure compliance with all company policies and procedures
Requirements:
  • High school diploma or equivalent
  • Minimum of 2 years of experience in a call center supervisory role or equivalent
  • Excellent communication and interpersonal skills
  • Strong leadership and team management skills
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Proficient in Microsoft Office and call center software
  • Flexible schedule, including evenings and weekends

If you are a self-starter with a passion for customer service and experience managing a call center team, we encourage you to apply for this exciting opportunity.