Job Summary: The IT Services Specialist provides Level 1 Help Desk and technical support for customers by troubleshooting and resolving IT-related issues involving workstations, servers, networks ...
Newcell
30 jobs near Columbus, OH
Job Summary: The IT Services Specialist provides Level 1 Help Desk and technical support for customers by troubleshooting and resolving IT-related issues involving workstations, servers, networks ...
Sales Consultant (Pulaski, WI)
Pulaski, WI · On-site
$21 - $26/hr
Join Our Team as a Sales Consultant! Are you passionate about tech and love helping people find the perfect solutions? As a Sales Consultant, you'll be at the forefront of our retail operations ...
Sales Consultant (Pulaski, WI)
Pulaski, WI · On-site
$21 - $26/hr
Join Our Team as a Sales Consultant! Are you passionate about tech and love helping people find the perfect solutions? As a Sales Consultant, you'll be at the forefront of our retail operations ...
Join Our Team as a Sales Consultant! Are you passionate about tech and love helping people find the perfect solutions? As a Sales Consultant, you'll be at the forefront of our retail operations ...
Join Our Team as a Sales Consultant! Are you passionate about tech and love helping people find the perfect solutions? As a Sales Consultant, you'll be at the forefront of our retail operations ...
Job Summary: As a Retail Store Manager, you'll lead and motivate your team to achieve sales targets through dynamic coaching and individualized action plans. You'll prioritize customer service, team ...
Job Summary: As a Retail Store Manager, you'll lead and motivate your team to achieve sales targets through dynamic coaching and individualized action plans. You'll prioritize customer service, team ...
Job Summary: The role supports Northeast Communications of Wisconsin and its subsidiaries by managing legal, contract, and regulatory compliance activities. Responsibilities include ensuring FCC ...
Job Summary: The role supports Northeast Communications of Wisconsin and its subsidiaries by managing legal, contract, and regulatory compliance activities. Responsibilities include ensuring FCC ...
Sales Consultant (Green Bay, WI)
$21 - $26/hr
Join Our Team as a Sales Consultant! Are you passionate about tech and love helping people find the perfect solutions? As a Sales Consultant, you'll be at the forefront of our retail operations ...
Sales Consultant (Green Bay, WI)
$21 - $26/hr
Join Our Team as a Sales Consultant! Are you passionate about tech and love helping people find the perfect solutions? As a Sales Consultant, you'll be at the forefront of our retail operations ...
Job Summary: The Associate Manager, Social Media & Content brings the Cellcom brand to life through engaging social content, authentic storytelling and meaningful community engagement. You'll own our ...
Job Summary: The Associate Manager, Social Media & Content brings the Cellcom brand to life through engaging social content, authentic storytelling and meaningful community engagement. You'll own our ...
Sales Consutlant (Manitowoc, WI)
$21 - $26/hr
Join Our Team as a Sales Consultant! Are you passionate about tech and love helping people find the perfect solutions? As a Sales Consultant, you'll be at the forefront of our retail operations ...
New
Sales Consutlant (Manitowoc, WI)
$21 - $26/hr
Join Our Team as a Sales Consultant! Are you passionate about tech and love helping people find the perfect solutions? As a Sales Consultant, you'll be at the forefront of our retail operations ...
New
Help Desk Analyst I (Green Bay, WI)
Green Bay, WI · On-site
$20 - $27.25/hr
Job Summary: The Help Desk Analyst I responds to inquiries and requests for assistance with the organization's computer systems or PC's. Identifies, analyzes, troubleshoots and resolves problems with ...
Help Desk Analyst I (Green Bay, WI)
Green Bay, WI · On-site
$20 - $27.25/hr
Job Summary: The Help Desk Analyst I responds to inquiries and requests for assistance with the organization's computer systems or PC's. Identifies, analyzes, troubleshoots and resolves problems with ...
Customer Care Representative (Green Bay, WI)
Green Bay, WI · On-site
$15.50 - $21.25/hr
Job Summary: Take incoming calls and provide extraordinary, personalized service to our customers regarding rate plans, billing questions, wireless devices, service inquiries, and fixed services.
Customer Care Representative (Green Bay, WI)
Green Bay, WI · On-site
$15.50 - $21.25/hr
Job Summary: Take incoming calls and provide extraordinary, personalized service to our customers regarding rate plans, billing questions, wireless devices, service inquiries, and fixed services.
Full-time
Posted 25 days ago
Job description
Job Summary:
The IT Services Specialist provides Level 1 Help Desk and technical support for customers by troubleshooting and resolving IT-related issues involving workstations, servers, networks, and cloud-based systems. Assist users via phone and help desk platforms, diagnose technical problems, install and configure hardware and software, and support employee onboarding activities. Maintain and support Microsoft Windows Server and workstation environments, Microsoft Office and Microsoft 365 applications, and remote monitoring tools. Utilize knowledge of endpoint security, antivirus solutions, email filtering, cloud storage, and Active Directory to ensure reliable system performance and user productivity.
Responsibilities & Duties:
- Focus on alert enhancements for monitoring; partnering with the team
- Resolving IT support requests via phone / helpdesk
- Answering questions regarding workstation/sever/networks
- Gathering and analyzing data to diagnose problems
- Supporting onboarding process of new customer or existing customer new employees
- Installing software and hardware as needed
Requirements:
- Education: Associates degree or work equivalent
- Technical Experience:
- Experience with Microsoft Windows server operating and application systems
- Experience with Microsoft workstation operating an application systems
- Experience with Microsoft Office Suite and Microsoft Office 365 cloud environment
- Familiarity with remote management and monitoring
- Familiarity with endpoint detection and response and antivirus
- Familiarity with email filtering solutions
- Familiarity with cloud storage
- Other: Valid driver’s License required.