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Mindful Behavioral Healthcare is a growing psychiatric practice located in Kissimmee, Florida!Our team is looking for a full-time TMS (Transcranial Magnetic Stimulation)/Spravato Lead to provide and administer treatments to patients and perform brief clerical duties as needed with patients and providers.Job Purpose:The TMS / Spravato Lead provides clinical, operational, and administrative leadership forTranscranial Magnetic Stimulation (TMS) and Spravato (esketamine) services at MindfulBehavioral Healthcare. This role ensures high-quality, compliant, and compassionate patient carewhile overseeing the full treatment lifecycle from referral through completion. The Lead servesas a primary clinical resource, supports coordination with medical, billing, and administrativeteams, and assists with training, workflow adherence, and quality assurance for TMS andSpravato services.The ideal candidate demonstrates strong clinical knowledge, leadership capability, attention todetail, and a patient-centered approach, while functioning effectively within a multidisciplinaryteam.Key ResponsibilitiesClinical & Patient Care Administer TMS and Spravato treatments in accordance with established protocols andprovider orders. Accurately position TMS equipment and ensure proper head and neck support for patientsafety and treatment efficacy. Monitor Spravato patients during the required two-hour observation period, ensuringcorrect self-administration, collecting and documenting mandated vitals, and observingfor side effects. Immediately notify the prescribing provider of any adverse reactions or clinical concerns. Ensure Spravato transportation requirements are upheld at each visit. Explain TMS and Spravato procedures, expectations, and potential side effects,answering patient questions with clarity and compassion. Create and maintain a supportive, calm, and therapeutic treatment environment.Leadership & Oversight Serve as a clinical and operational lead for TMS and Spravato services, supporting day-to-day workflow and adherence to protocols. Assist in onboarding, training, and mentoring TMS/Spravato technicians as assigned. Act as a point of contact for clinical questions, workflow issues, and escalation ofconcerns to the TMS/Spravato Coordinator or providers. Support compliance with REMS requirements for Spravato and best practices for TMSdelivery.Care Coordination & Documentation Conduct and document TMS/Spravato orientations and consultations in the EHR. Document patient histories including diagnoses, contraindications, prior medicationtrials, and psychotherapy/PHP/IOP participation. Assist patients with completing psychiatric rating scales and ensure accurate sessiondocumentation. Collaborate closely with certified TMS psychiatrists and REMS-certified providersregarding patient progress and treatment concerns.Insurance, Authorizations & Financial Coordination Obtain benefit investigations, insurance verifications, and patient financial responsibilityinformation. Submit and track prior authorizations, single case agreements, and appeals; requestextensions as needed to ensure uninterrupted treatment. Assist patients with payment arrangements and collect payments as applicable. Ensure treatments are administered within authorized timeframes.Operational & Administrative Duties Schedule TMS and Spravato consultations and treatment appointments. Ensure referral processes are followed and accurately tracked in Slack, eMed, and otherdesignated systems. Coordinate Spravato pharmacy delivery orders and maintain accurate ordering, receiving,dispensing, and logging in the Spravato Logbook. Order TMS supplies (e.g., NeuroStar) and maintain inventory awareness. Maintain patient confidentiality and comply with all office policies, procedures, andregulatory requirements. Contribute to team efforts and assist with additional duties as needed.Reporting Structure Reports directly to: TMS / Spravato CoordinatorRequirements Bachelor's or Associate degree in healthcare administration or related field, or aminimum of two (2) years of experience in a medical or behavioral health setting. Successful completion of TMS certification following provided training. Willingness and ability to be trained in Spravato administration observation, vitalscollection, and REMS requirements. Experience working with patients experiencing depression and anxiety preferred. Demonstrated proficiency with electronic health record systems. Ability to collaborate effectively with psychiatrists, nurses, coordinators, andadministrative staff. Strong attention to patient safety, comfort, and confidentiality. Excellent communication, leadership, and interpersonal skills. Ability to multitask, prioritize, and function in a fast-paced clinical environment.Skills & Competencies:Multi-tasking • Attention to Detail • Flexibility • Scheduling • Telephone Skills • WordProcessing • Customer Service • Professionalism • Time Management • Organization • QualityWork Location: In-personThis position requires the individual to undergo and pass an L2 Background check through AHCA (Florida Agency for Healthcare Administration) before their first day of employment. This process includes fingerprinting.If you do not possess an active/eligible L2 background check, we are unable to offer the job. Please note that the individual may be charged $89.15 to complete the fingerprinting process through DTIS (Digital Trusted Identity Services).