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60 Network Global Logistics Jobs Hiring Near You

Verkada

Manager, Global Reverse Logistics

San Mateo, CA · On-site

By leading our third-party logistics (3PL) network and tracking granular performance metrics, you ... Own the global reverse logistics P&L while optimizing spend across transportation, 3PL processing ...

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Cross-Border Logistics Specialist, Global Logistics, Cross-Border Carrier Center (XBCC)

Amazon

Nashville, TN • On-site

Full-time

Posted 13 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,082 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

Are you passionate about solving problems that impact customers around the world. Amazon Global Logistics is looking for a Cross-Border Logistics Specialist to join our Cross-Border Carrier Center (XBCC) in Nashville. In this role, you will investigate and resolve carrier exceptions that could delay international package deliveries to over 200 countries.

Your work directly fuels the Amazon flywheel: every case you resolve keeps delivery promises on track, strengthening customer trust and driving repeat purchases across our global marketplace. You will use data analysis, collaboration, and attention to detail to ensure packages move seamlessly through our export network.
Key job responsibilities
- Investigate and resolve carrier cases by researching shipment data in Excel and SQL, ensuring prompt resolution within established service level targets
- Identify recurring defect patterns in case data and escalate findings with supporting analysis to senior team members for root cause action
- Communicate clearly with carriers and internal partners following standard protocols to keep shipments moving and stakeholders informed
- Document case outcomes accurately using standardized templates, maintaining 98%+ quality standards across all entries
- Contribute to team process improvement by sharing observations during daily huddles and flagging opportunities to reduce repeat defects
A day in the life
As a Transportation Specialist, you'll start your day by reviewing carrier cases and prioritizing your workload. You'll dive into data analysis, using your problem-solving skills to identify patterns and propose solutions

Throughout the day, you'll communicate with various stakeholders, both internal and external, to resolve issues and improve processes. Your work will directly contribute to enhancing the global export supply chain and ensuring timely package deliveries worldwide.
About the team
The Cross-Border Carrier Center (XBCC) team is at the heart of Amazon's Global Logistics Exports organization. We're passionate about delivering exceptional customer experiences across borders

Our focus is on addressing challenges that may delay package deliveries, working collaboratively with multiple partners to streamline processes and drive continuous improvement in our global logistics network.

What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Amazon

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Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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