Netpace

Netpace

61 jobs near Columbus, OH

Help Desk Analyst 1

Columbus, OH · On-site

$19.75 - $27/hr

Help Desk Analyst (HDA1) 100% On-site OST AM: Gary Koppenhaver - gkoppenhaver@ostglobal.com DESCRIPTION: HDA1 to help IT Automate and implement new technology to assist with keeping the desktop ...

Netpace Inc is seeking a Field Engineer 3 to perform activities associated with installing, diagnosing, maintaining, and servicing computer-related products. The role involves providing support for ...

Netpace Inc is seeking a Field Engineer 3 to assist with the preparation of laptops and desktops for refresh. The role involves imaging and installing software, as well as unboxing new hardware and ...

Netpace Inc is seeking a Field Engineer 4 to handle PC hardware break fix calls at various locations. The candidate will need to have reliable transportation and pass necessary screenings while ...

Netpace is a dynamic IT software services and solutions company specializing in Cloud Enablement for Fortune 500 companies. We are a chosen and trusted technology partner for Digital Transformation ...

Netpace Inc is a company seeking a Field Engineer 4 to provide technical support for software, hardware, and networking issues. The role involves maintaining and supporting legacy products ...

Netpace Inc is seeking a Field Engineer 3 to provide technical support for computer-related products. In this role, you will be responsible for installing, diagnosing, maintaining, and servicing ...

Receptionist/HR Administrator Netpace is a data-driven Staffing and Software Services Company. We are a chosen and trusted technology partner for Digital Transformation efforts and have demonstrable ...

Netpace is a data-driven Staffing and Software Services Company. We are a chosen and trusted technology partner for Digital Transformation efforts and have demonstrable experience in deployment of AI ...

Netpace Inc is seeking a Field Engineer 4 to provide PC hardware break fix services at various locations. The role requires reliable transportation and the ability to pass drug and background ...

SR. BUSINESS ANALYST

San Ramon, CA · On-site

$103K - $133K/yr

SR. BUSINESS ANALYST Netpace is a dynamic IT software services and solutions company specializing in Cloud Enablement for Fortune 500 companies. We are a chosen and trusted technology partner for ...

Solution Architect

Las Vegas, NV · Hybrid

$100 - $110/hr

Rate to Netpace: $100-$110/hr Location: Las Vegas, NV (Hybrid for 3 days in a week) Duration : 12 months plus. Strong understanding of Microservice architectures, principles and patterns. - MUST ...

Marketing Analyst Netpace is a data-driven, IT software services and solutions company providing innovative solutions for Fortune 500 companies. Our comprehensive portfolio of managed services across ...

Operating Room Registered Nurse Location: Glenview, IL Start Date: 2 weeks after offer Bill Rate: $93 Length of Assignment: 13 weeks Hours per Week: 40 Shift and Time: 11a-7p, possibly start sooner ...

Clinical Documentation Specialist Reviews clinical documentation and diagnostic results as appropriate to extract abstract data and apply appropriate ICD-9-CM/ICD10-CM/PCS and CPT 4 codes for ...

OR- X-Ray Technologist MUST have x-ray experience in an OR setting, please make sure this is listed in work history. Shift is 8a-430p, graduated from a JRCERT approved radiology program, registered ...

Facility : Northside Hospital Atlanta, Atlanta, Georgi Requisition : 2024-73982 Schedule Type : Deferred Schedule Job Title : CT Technologist (Allied) Specialty/Dept. : tl-CT IMAGING (723) Facility ...

(RN) Registered Nurse

Havelock, NC · On-site

$69.25 - $73/hr

Registered Nurse (RN) - Geriatrics Worksite: PRINCIPLE - Cherry Point Bay Nursing and Rehab (NC) (PRCHERNC) City/State: Havelock NC Start Date: 7/13/2024 Class: (RN) Registered Nurse Length: 8 weeks ...

OT - DH

Rugby, ND · On-site

$37 - $48.75/hr

Occupational Therapist Number of patients treated per day: 7 to 10 General certification requirements: BLS Other certifications required for all OT: None Common diagnosis/types of patients: Hand ...

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Help Desk Analyst 1

Netpace, Inc.

Columbus, OH • On-site

$19.75 - $27/hr

Full-time

Re-posted 26 days ago


Job description

Help Desk Analyst (HDA1)
100% On-site
OST AM: Gary Koppenhaver - gkoppenhaver@ostglobal.com
DESCRIPTION:
HDA1 to help IT Automate and implement new technology to assist with keeping the desktop environment current and running optimally.
This position will function as a highly skilled HDA with specific responsibilities that include:
1. Understanding of Desktop Support and Software Licensing Services.
2. Ability to image machines and install complicated software.
3

Uses creativity and innovation to automate and streamline processes and procedures.
4. Understands customer support, likes to work with people and can ensure that the customer is satisfied.
5. Ability to troubleshoot in a high level systematic way

Ability to identify issues, research cause, and remediate.
6. Experienced in building, setup and removal of desktop equipment (PCs, laptops, phones, peripherals, software, etc.)
7. Troubleshoots basic network, software, printing and/or installation problems
8

Supports staff hardware moves for facility reorganization.
9. Experience with ServiceNow and Knowledge Base preferable.
10. Consultant must be available to work a standard 8 hour shift between the hours of 7AM and 5PM

(Expect regular changes to either the earlier or later shift).
11. Consultant must be punctual and reliable: arriving at work on time is essential and required as this is a Customer Service Environment.
EXPERIENCE:
1. Strong communication/leadership skills.
2

Strong influence, collaboration and negotiation experience.
3. Ability to collaborate with supporting resources across business and/or functional lines.
4. Have excellent oral and written skills/possess strong meeting and work session facilitation skills.
5

Act as the escalation point for high priority support issues.
6. Ability to interpret end user license agreements.
7. Have the ability to work independently and as part of a team, the ability to manage time and resources to meet assigned deadlines (Service Now Tickets).
8

Have strong understanding of prioritization stemming from the elicitation of system and/or user requirements.
9. Have excellent organizational skills, proven analytical, planning, problem solving, and decision-making skills.
10. Must be knowledgeable in the English language/speak clearly and understandably use the English language.
11

Ability to understand and follow processes established for the Service Desk.
REQUIRED SKILLS:
1. 2 Years IT experience.
2. 2 Years Troubleshooting experience.
3

2 Years experience documenting procedures.
DESIRED SKILLS:
Experience using ServiceNow is required.
Retail customer service experience is desired.
Service Desk experience is required.


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About Netpace

Sourced by ZipRecruiter

Netpace is a reputable company in the Information Technology and Services industry, headquartered in San Ramon, California, in the United States. The company specializes in providing digital transformation solutions by leveraging cutting-edge technologies. It offers a wide array of services, including Software Development, IT Consulting, Cloud Services, Infrastructure Management, and Digital Marketing. Ever since its launch, Netpace has been driven by a mission to use technology as a medium to shape future businesses and make a significant impact.

Company size

51 - 200 Employees

Headquarters location

San Ramon, CA, US

Year founded

1996