Nephele Consulting

Description
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Summary: The Human Resources Specialist is responsible for reviewing and direct all human resource initiatives that concern employee recruiting, benefits, and all health and wellness programs by utilizing IHS policies and procedures.
This will be achieved by performing the following duties.
Essential Responsibilities include the following. Other duties may be assigned.

• Hands-on engagement in understanding and applying Lean.
• Maintains an unrelenting focus on improvement and providing customer value.
• Makes learning and practicing of Lean principals a daily priority.

Employee Recruitment and Onboarding Duties:

• Directs the full cycle recruitment process from sourcing, screening, interviewing, extending, and negotiating employment offers.
• Reviews and distributes employment applications, and coordinates interviews; coordinates new employee onboarding efforts by providing successful candidates with electronic enrollment packets via EGForce.
• Processes new hire paperwork, database entry, and continually update employee files.

HRIS Oversight Duties:

• Provides oversight to HRIS ensuring data accuracy and filing systems accuracy; ensures record employee files stored inside EGForce comply with federal, state, and local requirements for form-I9's, personnel files, medical files, and any employment verifications.
• Maintains employee personnel files and required paperwork that is consistent with company policy.
• Ensures naming and storage protocols are followed and educated to managers; uploads to EGForce scanned documents, required certifications, licensure, and any other appropriate documentation.

Company Benefit Administration Duties:

• Responsible for oversight of the IHS health and welfare benefits program through efficient administration and analysis. Manages open enrollment cycles, benefits billing cycles, ensures compliance support, and processes reporting requests.
• Manages annual and interim benefit open enrollment process by arranging distribution of materials received from carriers, communicating changes to IHS team members, and processing benefit changes within identified deadlines.
• Plans and directs the IHS wellness program by ensuring that educational materials remain fresh, employee participation is optimized, and record collections are efficient; works with vendor partners to optimize their contributions and maximize the IHS's benefit offerings.
• Oversees vendors and third-party administrators, ensuring the transfer of data for services, premiums, and plan administration are accurate.
• Proactively identifies and escalates company benefit changes or issues to the manager.

Leave of Absence and Workers Compensation Administration Duties:

• Manages IHS leave of absence administration through educating and partnering with managers.
• Fields requests for leave of absence from employees and acts as the liaison between employee, IHS, and Employers Guardian.
• Collaborates with Employer's Guardian on compliance issues, staying current on Leaves of Absence, Workers Compensation Claims, and ADA accommodations while taking actions that ensure compliance with applicable federal, state, and local requirements.
• Ensures communication is timely, and documentation is received or distributed to appropriate employees. Keeps managers informed of progress as well as checkpoints of contact when necessary.

Other Duties:

• Acts as subject matter expert for all employee questions regarding policies and procedures, leave of absence entitlement, and employee benefits.
• Performs quarterly audits to ensure IHS standards are being maintained.
• Acts as backup for payroll administrator and processes payroll in compliance with regulatory requirements; submits payroll information to appropriate parties, and resolve payroll discrepancies.

Competencies: To perform the job successfully, an individual should demonstrate the following:

• Value Stream - Owns the functional department and supports the value stream owner in efforts to improve related steps in the value stream.
• Customer Experience - Role models superior customer service for patients and team members; advocates for change that improve the customer experience; Holds team members accountable for providing the best customer service; Able to manage difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve customer service.
• Team Experience - Role models, advocates and holds team members accountable to being a team player across all areas of the value stream; Balances team and individual responsibilities; exhibits objectivity and openness to others' views; Proactively asks for feedback; Constantly contributes to building morale and group commitments to goals and objectives; supports everyone's efforts to succeed.
• Enterprise Excellence - Actively engages in 5S activities, Linkage & Flow improvements, and Standard Work development, deployment and adherence; supports and participates in Lean activities inside and outside of their direct area; demonstrates informal leadership in Lean by role modelling for new and existing employees; continuously identifies improvement opportunities that support providing excellent patient care as well as leads efforts to see countermeasures implemented.
• Reliability - Can be relied upon to meet schedules, deadlines and quality standards; proactively manages deliverables to ensure commitments are honored; Is consistently at work as scheduled and fully prepared to start work on time and complete regulatory tasks as assigned; Regularly solicits additional assignments and advocates the need for change to stay effective; Asks for help from manager or team members after actively pursuing all available resources.
• Skill Sets - Possesses the knowledge to perform all essential duties of the job with minimal direction. Actively pursues relevant training opportunities and utilizes newly acquired knowledge to the benefit of the company and its customers.
• Stress Management- Successfully copes with demands from superiors, subordinates, and peers
• Innovation- Displays original thinking and creativity/ meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention.
• Problem Solving/Judgement- Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions and assess consequences; works well in group problem solving situations; uses reason even when dealing with emotional topics.
• Initiative- Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed; Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education and/or Experience: Bachelor's degree (B. A.) from four-year college or university; or two to three years related experience and/or training; or equivalent combination of education and experience.
• Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
• Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
• Reasoning Ability: Must possess the ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Must possess the ability to deal with problems involving a few concrete variables in standardized situations.
• Business Acumen: Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals.
• Computer Skills: To perform this job successfully, an individual should have knowledge of, Internet software, Spreadsheet software and Word Processing software.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is:
Standing and Sitting: Specific demands for standing and sitting on this job:

• Occasionally required to stand
• Frequently required to sit

Walking and Reaching: Specific demands for walking and reaching on this job:

• Regularly required to walk and reach with hands and arms

Climb, Balance, Crawl: Specific demands for this job:

• The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl

Dexterity and Sense of Touch: Specific demands for sense of touch and dexterity on this job:

• Frequently required to use hand to finger movements, handle, or feel

Lifting: Specific demands for lifting on this job:

• Occasionally lift and/or move up to 10 pounds
• Occasionally lift and/or move up to 25 pounds

Vision: Specific vision abilities required by this job:

• Close vision
• Distance Vision
• Color Vision
• Peripheral Vision
• Depth perception
• Ability to adjust focus

Verbal and Auditory Demands: Specific talking and hearing abilities required by this job:

• Must be able to talk and hear

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually quiet

Employee Acknowledgement:
My signature certifies that I understand that the foregoing job description is a description of work to be performed, expected competencies and qualifications necessary to be successful. I am attesting that I meet or exceed these qualifications and can perform the essential duties while adhering to the standards set forth under the Physical Demands.
Requirements
Job requirements section