Member Services Associate
Duluth, GA · On-site
National DCP, LLC (NDCP) is hiring talented and driven professionals to join our growing team. We're a $3 billion supply chain leader supporting over 10,000 Dunkin' restaurants across the U.S. Our ...
Ndcp
60 Ndcp Jobs Hiring Near You
Member Services Associate
Duluth, GA · On-site
National DCP, LLC (NDCP) is hiring talented and driven professionals to join our growing team. We're a $3 billion supply chain leader supporting over 10,000 Dunkin' restaurants across the U.S. Our ...
Member Services Associate
Bellingham, MA · On-site
National DCP, LLC (NDCP) is hiring talented and driven professionals to join our growing team. We're a $3 billion supply chain leader supporting over 10,000 Dunkin' restaurants across the U.S. Our ...
Member Services Associate
Bellingham, MA · On-site
National DCP, LLC (NDCP) is hiring talented and driven professionals to join our growing team. We're a $3 billion supply chain leader supporting over 10,000 Dunkin' restaurants across the U.S. Our ...
Member Services Associate
Duluth, GA · On-site
National DCP, LLC (NDCP) is hiring talented and driven professionals to join our growing team. We're a $3 billion supply chain leader supporting over 10,000 Dunkin' restaurants across the U.S. Our ...
Member Services Associate
Duluth, GA · On-site
National DCP, LLC (NDCP) is hiring talented and driven professionals to join our growing team. We're a $3 billion supply chain leader supporting over 10,000 Dunkin' restaurants across the U.S. Our ...
National DCP, LLC (NDCP) is hiring talented and driven professionals to join our growing team. We're a $3 billion supply chain leader supporting over 10,000 Dunkin' restaurants across the U.S. Our ...
National DCP, LLC (NDCP) is hiring talented and driven professionals to join our growing team. We're a $3 billion supply chain leader supporting over 10,000 Dunkin' restaurants across the U.S. Our ...
Selector
Greensboro, NC · On-site
$24.32/hr
Join National DCP, LLC (NDCP) as a Warehouse Selector , where you'll play a key role in supporting our fast-paced distribution operations for Dunkin' restaurants. Using an electric pallet jack and ...
Selector
Greensboro, NC · On-site
$24.32/hr
Join National DCP, LLC (NDCP) as a Warehouse Selector , where you'll play a key role in supporting our fast-paced distribution operations for Dunkin' restaurants. Using an electric pallet jack and ...
National DCP, LLC (NDCP) is hiring talented and driven professionals to join our growing team. We're a $3 billion supply chain leader supporting over 10,000 Dunkin' restaurants across the U.S. Our ...
National DCP, LLC (NDCP) is hiring talented and driven professionals to join our growing team. We're a $3 billion supply chain leader supporting over 10,000 Dunkin' restaurants across the U.S. Our ...
Driver
Greensboro, NC · On-site
$90K/yr
NDCP is a $3 billion supply chain company supporting over 10,000 Dunkin' locations across the U.S. Why Join Us? * Competitive pay: $35.68/hour * Top earners make $90,000 + per year * 100% Touch ...
Driver
Greensboro, NC · On-site
$90K/yr
NDCP is a $3 billion supply chain company supporting over 10,000 Dunkin' locations across the U.S. Why Join Us? * Competitive pay: $35.68/hour * Top earners make $90,000 + per year * 100% Touch ...
Driver
Colonie, NY · On-site
$90K/yr
NDCP is a $3 billion supply chain company supporting over 10,000 Dunkin' locations across the U.S. Why Join Us? * Competitive hourly pay: $37.45/Hr. * Driver as a delivery assistant $31.84/hour * Top ...
Driver
Colonie, NY · On-site
$90K/yr
NDCP is a $3 billion supply chain company supporting over 10,000 Dunkin' locations across the U.S. Why Join Us? * Competitive hourly pay: $37.45/Hr. * Driver as a delivery assistant $31.84/hour * Top ...
National DCP, LLC (NDCP) is hiring talented and driven professionals to join our growing team. We're a $3 billion supply chain leader supporting over 10,000 Dunkin' restaurants across the U.S. Our ...
National DCP, LLC (NDCP) is hiring talented and driven professionals to join our growing team. We're a $3 billion supply chain leader supporting over 10,000 Dunkin' restaurants across the U.S. Our ...
Associate Program Manager
Bellingham, MA · On-site
National DCP, LLC (NDCP) is hiring talented and driven professionals to join our growing team. We're a $3 billion supply chain leader supporting over 10,000 Dunkin' restaurants across the U.S. Our ...
Associate Program Manager
Bellingham, MA · On-site
National DCP, LLC (NDCP) is hiring talented and driven professionals to join our growing team. We're a $3 billion supply chain leader supporting over 10,000 Dunkin' restaurants across the U.S. Our ...
Maintenance II
$22.50/hr
NDCP is a $3 billion supply chain management company serving over 10,000 Dunkin' locations across the U.S. We're known for our reliability, performance, and strong team culture. This position reports ...
Maintenance II
$22.50/hr
NDCP is a $3 billion supply chain management company serving over 10,000 Dunkin' locations across the U.S. We're known for our reliability, performance, and strong team culture. This position reports ...
Maintenance II
Lockport, IL · On-site
$22.50/hr
NDCP is a $3 billion supply chain management company serving over 10,000 Dunkin' locations across the U.S. We're known for our reliability, performance, and strong team culture. This position reports ...
Maintenance II
Lockport, IL · On-site
$22.50/hr
NDCP is a $3 billion supply chain management company serving over 10,000 Dunkin' locations across the U.S. We're known for our reliability, performance, and strong team culture. This position reports ...
Selector
$25.82/hr
Join National DCP, LLC (NDCP) as a Warehouse Selector , where you'll play a key role in supporting our fast-paced distribution operations for Dunkin' restaurants. Using an electric pallet jack and ...
Selector
$25.82/hr
Join National DCP, LLC (NDCP) as a Warehouse Selector , where you'll play a key role in supporting our fast-paced distribution operations for Dunkin' restaurants. Using an electric pallet jack and ...
National DCP, LLC (NDCP) is hiring talented and driven professionals to join our growing team. We're a $3 billion supply chain leader supporting over 10,000 Dunkin' restaurants across the U.S. Our ...
National DCP, LLC (NDCP) is hiring talented and driven professionals to join our growing team. We're a $3 billion supply chain leader supporting over 10,000 Dunkin' restaurants across the U.S. Our ...
Selector
Lockport, IL · On-site
$25.82/hr
Join National DCP, LLC (NDCP) as a Warehouse Selector , where you'll play a key role in supporting our fast-paced distribution operations for Dunkin' restaurants. Using an electric pallet jack and ...
Selector
Lockport, IL · On-site
$25.82/hr
Join National DCP, LLC (NDCP) as a Warehouse Selector , where you'll play a key role in supporting our fast-paced distribution operations for Dunkin' restaurants. Using an electric pallet jack and ...
National DCP, LLC (NDCP) is hiring talented and driven professionals to join our growing team. We're a $3 billion supply chain leader supporting over 10,000 Dunkin' restaurants across the U.S. Our ...
National DCP, LLC (NDCP) is hiring talented and driven professionals to join our growing team. We're a $3 billion supply chain leader supporting over 10,000 Dunkin' restaurants across the U.S. Our ...
Maintenance ll
Colonie, NY · On-site
$22.29/hr
NDCP is a $3 billion supply chain management company serving over 10,000 Dunkin' locations across the U.S. We're known for our reliability, performance, and strong team culture. This position reports ...
Maintenance ll
Colonie, NY · On-site
$22.29/hr
NDCP is a $3 billion supply chain management company serving over 10,000 Dunkin' locations across the U.S. We're known for our reliability, performance, and strong team culture. This position reports ...
Driver, Shuttle
$90K/yr
Join National DCP, LLC (NDCP) as a Shuttle Driver, delivering products safely and on time to Dunkin' franchise stores and production kitchens. This role involves working in varied temperature ...
Driver, Shuttle
$90K/yr
Join National DCP, LLC (NDCP) as a Shuttle Driver, delivering products safely and on time to Dunkin' franchise stores and production kitchens. This role involves working in varied temperature ...
Double Shuttle Driver
Groveland, FL · On-site
$90K/yr
NDCP is a $3 billion supply chain company supporting over 10,000 Dunkin' locations across the U.S. Why Join Us? * Competitive hourly pay: $33.94/hr. * Top earners make $90,000 + per year * 100% Drop ...
Double Shuttle Driver
Groveland, FL · On-site
$90K/yr
NDCP is a $3 billion supply chain company supporting over 10,000 Dunkin' locations across the U.S. Why Join Us? * Competitive hourly pay: $33.94/hr. * Top earners make $90,000 + per year * 100% Drop ...
Double Shuttle Driver
Groveland, FL · On-site
$90K/yr
NDCP is a $3 billion supply chain company supporting over 10,000 Dunkin' locations across the U.S. Why Join Us? * Competitive hourly pay: $33.94/hr. * Top earners make $90,000 + per year * 100% Drop ...
Double Shuttle Driver
Groveland, FL · On-site
$90K/yr
NDCP is a $3 billion supply chain company supporting over 10,000 Dunkin' locations across the U.S. Why Join Us? * Competitive hourly pay: $33.94/hr. * Top earners make $90,000 + per year * 100% Drop ...
Other
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 7 days ago
National DCP rating
8.6
Based on 9 frontline employees who took The Breakroom Quiz
Job description
Overview
Take your career to the next level with NDCP!
Company Overview:
National DCP, LLC (NDCP) is hiring talented and driven professionals to join our growing team. We're a $3 billion supply chain leader supporting over 10,000 Dunkin' restaurants across the U.S. Our team powers one of the most recognized quick-service brands through innovative logistics, reliable service, and high-quality product distribution. Known for delivering real value and operational excellence, NDCP is at the forefront of supply chain management-and we're looking for passionate individuals to help us keep moving forward.
Position Overview:
This position provides Call Center support via multiple channels (i.e., phone, email) to our NDCP Members (Franchisees), Store personnel, and NDCP Drivers for products and services supplied through the NDCP.
Schedule: 9 AM - 5:30 PM (4 weekdays - plus Saturday).
Why Work with Us?
At NDCP, your work matters. We offer a collaborative, people-first environment where your ideas are heard and your growth is supported. From competitive pay and full benefits to career advancement opportunities, we invest in your success-because when you thrive, so do we. Join us and take the next step in a meaningful, rewarding career
Benefits you can count on:
National DCP offers a robust benefits suite. Check out our career page for our full list of benefits
Responsibilities
What you will do:
1. Appropriately handles questions related to shipment schedules, credit inquiries/requests, and status
of orders, product specifications, product changes, new product introductions, and promotions
2. Track all calls via the incident queue and ensure resolution, follow-up, and closure within 24 - 48
hours via internal ticketing system; unless otherwise determined
3. Process orders in an efficient and accurate manner
4. Provide prompt, professional, and courteous service
5. Facilitate, resolve, and suggest alternative solutions when necessary to meet the caller's
expectations
6. Remain customer-focused and communicate in an exemplary fashion by delivering clear and
concise information to all customers
7. Have a thorough knowledge of the products and services offered
8. Maintain a strong working knowledge of all NDCP systems and applications to perform daily
functions
9. Adhere to all department policies and procedures and meet the minimum performance
standards for quality and productivity
10. Participate in non-call activity, including special projects as needed
Supervision Exercised: This position has no direct supervisory responsibilities.
Qualifications
What you bring:
1. College degree preferred or equivalent experience.
2. 3+ years of customer service experience preferred.
3. Prefer experience working in a call center.
4. Excellent communication, both verbal and written.
5. Ability to multitask while remaining organized and disciplined with time management
6. Ability to maneuver through various computer screens quickly and able to utilize tools and resources as needed
7. Presents oneself in a positive, professional manner
8. Must be punctual/reliable
9. Ability to work well in a team environment
10. Quality conscious, detail-oriented, and goal-driven
11. Must be able to work flexible hours that can include weekends and holidays
12. Strong computer skills
13. SAP experience preferred
14. Working knowledge of Microsoft products (i.e., Word, Excel)
Equal Opportunity Employer:
NDCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Take your career to the next level with NDCP!
Company Overview:
National DCP, LLC (NDCP) is hiring talented and driven professionals to join our growing team. We're a $3 billion supply chain leader supporting over 10,000 Dunkin' restaurants across the U.S. Our team powers one of the most recognized quick-service brands through innovative logistics, reliable service, and high-quality product distribution. Known for delivering real value and operational excellence, NDCP is at the forefront of supply chain management-and we're looking for passionate individuals to help us keep moving forward.
Position Overview:
This position provides Call Center support via multiple channels (i.e., phone, email) to our NDCP Members (Franchisees), Store personnel, and NDCP Drivers for products and services supplied through the NDCP.
Schedule: 9 AM - 5:30 PM (4 weekdays - plus Saturday).
Why Work with Us?
At NDCP, your work matters. We offer a collaborative, people-first environment where your ideas are heard and your growth is supported. From competitive pay and full benefits to career advancement opportunities, we invest in your success-because when you thrive, so do we. Join us and take the next step in a meaningful, rewarding career
Benefits you can count on:
National DCP offers a robust benefits suite. Check out our career page for our full list of benefits
- Medical, dental & vision insurance
- Flexible Spending Account (FSA) / Health Savings Account (HSA)
- Company paid life, AD&D, short and long-term disability
- 401(k) retirement plan with company match
- Paid Time Off (vacation, sick, discretionary) & paid holidays and more!
- Compensation salary plus bonus potential
- Additional benefits: employee assistance programs, discount programs, tuition discount program, and more!
Responsibilities
What you will do:
1. Appropriately handles questions related to shipment schedules, credit inquiries/requests, and status
of orders, product specifications, product changes, new product introductions, and promotions
2. Track all calls via the incident queue and ensure resolution, follow-up, and closure within 24 - 48
hours via internal ticketing system; unless otherwise determined
3. Process orders in an efficient and accurate manner
4. Provide prompt, professional, and courteous service
5. Facilitate, resolve, and suggest alternative solutions when necessary to meet the caller's
expectations
6. Remain customer-focused and communicate in an exemplary fashion by delivering clear and
concise information to all customers
7. Have a thorough knowledge of the products and services offered
8. Maintain a strong working knowledge of all NDCP systems and applications to perform daily
functions
9. Adhere to all department policies and procedures and meet the minimum performance
standards for quality and productivity
10. Participate in non-call activity, including special projects as needed
Supervision Exercised: This position has no direct supervisory responsibilities.
Qualifications
What you bring:
1. College degree preferred or equivalent experience.
2. 3+ years of customer service experience preferred.
3. Prefer experience working in a call center.
4. Excellent communication, both verbal and written.
5. Ability to multitask while remaining organized and disciplined with time management
6. Ability to maneuver through various computer screens quickly and able to utilize tools and resources as needed
7. Presents oneself in a positive, professional manner
8. Must be punctual/reliable
9. Ability to work well in a team environment
10. Quality conscious, detail-oriented, and goal-driven
11. Must be able to work flexible hours that can include weekends and holidays
12. Strong computer skills
13. SAP experience preferred
14. Working knowledge of Microsoft products (i.e., Word, Excel)
Equal Opportunity Employer:
NDCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
What National DCP employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About National DCP
Sourced by ZipRecruiter
Industry
Food services and drinking places
Company size
1,001 - 5,000 Employees
Headquarters location
Duluth, GA, US
Year founded
2012