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Navy Exchange Services
Navy Exchange Services

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Navy Exchange Services Jobs Information

Do workers at the Navy Exchange Services get paid breaks?

Sometimes. Only some people get paid breaks.
55% of people say they don’t get paid breaks.
Based on data from 31 people who took the Breakroom Quiz between April 2025 and April 2026.

Does the Navy Exchange Services pay people when they’re sick?

Yes. Most people get paid when they’re sick.
83% of people say they would get paid if they were sick but scheduled to work.
Based on data from 35 people who took the Breakroom Quiz between April 2025 and April 2026.

At the Navy Exchange Services, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
79% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 29 people who took the Breakroom Quiz between May 2025 and April 2026.

Do part-time workers get paid time off at the Navy Exchange Services?

Most people who work part-time get paid time off.
70% of people who work part-time say they get paid time off
Based on data from 10 people who took the Breakroom Quiz between May 2025 and March 2026.

Is the health insurance from the Navy Exchange Services affordable enough for their workers?

Most people say the health insurance costs are okay.
83% of people say the health insurance costs are okay
Based on data from 24 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people get paid time off at the Navy Exchange Services?

Most people get paid time off work.
91% of people say they get paid time off.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and April 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 43% of people with changing schedules find out their shifts one week or less ahead of time.
  • 32% of people with changing schedules find out their shifts two weeks ahead of time.
  • 9% of people with changing schedules find out their shifts three weeks ahead of time.
  • 16% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 44 people who took the Breakroom Quiz between November 2024 and April 2026.

Do workers at the Navy Exchange Services worry about hours?

Some people worry about getting enough hours.
43% of people report they worry about getting enough hours.
Based on data from 44 people who took the Breakroom Quiz between November 2024 and April 2026.

Do the Navy Exchange Services workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
43% report that they don’t have enough control over which shifts they work.
Based on data from 44 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it for the Navy Exchange Services workers to change shifts?

Most people find it easy to change shifts.
70% of people report that it’s easy to change shifts if they need to.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it to get time off at the Navy Exchange Services?

Most people find it easy to get time off.
73% of people report it’s easy to get time off.
Based on data from 37 people who took the Breakroom Quiz between April 2025 and April 2026.

Do the Navy Exchange Services managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
71% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and April 2026.

Do jobs at the Navy Exchange Services spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to take sick days at the Navy Exchange Services?

Most people find it easy to take sick days.
74% of people report that it’s easy to take time off if they are sick.
Based on data from 34 people who took the Breakroom Quiz between April 2025 and April 2026.

Is a Navy Exchange Services job good for students?

Only some students say this is a good place to work if you’re studying.
38% of students report this isn’t a good place to work if you’re studying.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and June 2025.

Is working at the Navy Exchange Services good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
36% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 14 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at the Navy Exchange Services feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
39% of people say they’re not treated with respect by their managers.
Based on data from 33 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people at the Navy Exchange Services get to take their breaks without interruption?

Only some people get breaks without interruption.
36% of people report that their breaks get interrupted.
Based on data from 33 people who took the Breakroom Quiz between April 2025 and April 2026.

Is it stressful to work at the Navy Exchange Services?

Some people feel stressed out here.
63% of people say they often feel stressed out at work.
Based on data from 38 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people at the Navy Exchange Services enjoy their jobs?

Most people enjoy their job.
71% of people report they enjoy their job.
Based on data from 31 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people at the Navy Exchange Services recommend working with their team?

Only some people recommend working with their team.
54% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 39 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people get enough training when they start at the Navy Exchange Services?

Some people didn’t get enough training when they started.
41% of people report they didn’t get enough training when they started working here.
Based on data from 37 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people get support to advance at the Navy Exchange Services?

Only some people are given support to advance their career here.
In the last year, 48% of people report not being given support to advance their career here.
Based on data from 33 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people think the Navy Exchange Services’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
68% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 38 people who took the Breakroom Quiz between April 2025 and April 2026.

Do workers feel well informed about how the Navy Exchange Services is doing?

Only some people feel well informed about how the company is doing.
56% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 34 people who took the Breakroom Quiz between April 2025 and April 2026.
What other companies are hiring for Barber jobs?
ASSET PROTECTION SAFETY MANAGER (OMNI CHANNEL and BUSINESS INTELLIGENCE)

ASSET PROTECTION SAFETY MANAGER (OMNI CHANNEL and BUSINESS INTELLIGENCE)

NAVY EXCHANGE SERVICE COMMAND (NEXCOM)

Virginia Beach, VA • On-site

Full-time

Posted 24 days ago

Navy Exchange Services rating

6.4

Company rating: 6.4 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

267th of 728 rated retailers

Job description

Job Summary:
Navy Exchange Service Command (NEXCOM) is responsible for managing the protection of Navy Exchange assets through various programs. The Asset Protection Safety Manager will oversee Business Intelligence programs and execute Omni-Channel Asset Protection and Safety initiatives, focusing on fraud prevention and loss management.
Responsibilities:
• Assists NEXCOM corporate and field management in planning, developing, implementing, and evaluating Asset Protection programs to include:retail/services shrink control, financial systems loss, margin erosion due to fraud, waste, or abuse, safety/physical security review, and audit functions.Recommends and implements modifications to programs, procedures, and standards on all matters involving asset protection and safety to improve efficiencies and effectiveness.
• Manages aspects of AP/S programs for the Navy Exchange Omni-Channel E-Commerce program and NEXCOM Enterprise Omni-Channel fraud review and response program under the general guidance of Corporate AP/S Manager.
• Possess a thorough understanding and proficiency in the use of data analysis tools and systems to effectively detect, investigate, and resolve business challenges.
• Utilizes Exception Based Reporting systems, Case Management systems Microsoft Access, POS Reporting Tools, SQL Developer, Discoverer, RMS, SIM, Finance Management system and other systems.
• Assists Corporate AP/S Manager in development of Business Intelligence reporting and analysis for Code S and other NEXCOM enterprise stakeholders.
• Directly manages Total Loss and Omni-Channel Asset Protection personnel as assigned.Will support and train additional E-Commerce and Asset Protection personnel on fraud prevention best practices and technical training to ensure an exceptional customer experience
• Generates reports and makes recommendations to reduce E-Commerce fraud and Total Losses.
• Reports key findings to Corporate AP/S Manager and other senior leaders.
• Interacts and collaborates with other departments as needed.
• Conducts Financial Reviews for all Omni-Channel businesses as needed.
• Works closely with Sr. Business Financial & Fulfillment Manager to minimize fraud, waste, and abuse.
• Assists in the Asset Protection/Safety Review and Audit programs in conjunction with Code N.Develop reporting to track results, additional reviews, and audits as necessary by Corporate AP/S Manager.
• Will develop training programs and train users for Audit modules within the Case Management systems.
• Conducts periodic audits of high-value merchandise and ensures all merchandise protection is risk-appropriate.
• Conducts audits of additional merchandise and programs as needed.
• Responsible for the coordination and execution of physical inventory for all OMNI-CHANNEL locations.
• Assists the Corporate AP/S Manager in updating and maintaining the AP/S manual and develops and publishes Standard Operating Procedures for programs as assigned.Assists in updating and maintaining NEXCOM Instructions as needed.
• Co-Chairs the Total Loss Committee and Corporate Inventory Management team.
• Develops strong partnerships and effectively communicates at all levels of the organization to include Corporate, District, Store Operations, as well as other Asset Protection/Safety Industry professionals.
• Assists in developing specific reports for Field and Corporate AP/S managers as requested, with a focus on Shortage Control and Omni Channel, including Exception-Based Reporting.
• Will develop, create, and execute training documents, tools, and plans as assigned, which may include Shortage/Shrink Monthly Awareness Topics, Quick Alerts, Policies, and Systems.
• Oversees the management process of expired and damaged product while minimizing potential fraud, waste and abuse at 3PL locations, NEXCOM DC's and Little Creek Returns Center.
• Manages background checks for all 3PL employees and contractors to ensure they meet NEXCOM standards.
• Coordinate with the Code S subject matter expert to monitor the process.
• Develop and maintain a relationship with the 3PL Loss Prevention team to ensure communication of significant issues involving the facilities where NEXCOM merchandise is housed.Request video as needed to investigate and resolve claims of missing merchandise, and coordinate the response.
• Support Code S Investigative efforts and Exception Based Reporting as assigned to support Corporate AP/S Mgr.
• Ensures team will support administrative collateral duties as assigned to support Corp. AP Ops Specialist and Code M E-Commerce to fully leverage Omni-Channel team productivity.
• Performs other related duties as assigned.
Qualifications:
Required:
• Incumbent is required to obtain and maintain a Secret DoD security clearance.
• A total of 7 years of experience consisting of the following: GENERAL EXPERIENCE: Three years of experience in administrative and operational roles. Technical or responsible work which enabled the applicant to gain general knowledge of operational practices; skills in dealing with others in person-to-person work relationships; and the ability to exercise mature judgement.
• OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: One year of academic study above the high school level may be substituted for 9 months of experience, up to a maximum of a 4 year bachelor's degree for 3 years of general experience.
• AND SPECIALIZED EXPERIENCE: 4 years of progressively responsible experience, which provided an in-depth knowledge of retail and/or services operations management, Omni Channel/e-Commerce management, policies and procedures; creating business analytics, internal review and control techniques, reducing and controlling inventory shrink; of similar work which demonstrated the knowledge and ability to perform the duties of the position.
Company:
The Navy Exchange Service Command (NEXCOM) Enterprise encompasses six business lines, boasting a workforce of more than 14,000 associates located around the globe. Founded in 1946, the company is headquartered in Virginia Beach, USA, with a team of 10001+ employees. The company is currently Late Stage.

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