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Description

PeaceHealth is seeking a Clinical Risk Manager for a Per Diem/Relief, 0.00 FTE, Day position. The salary range for this job opening at PeaceHealth is 48.52 - 72.78. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.

Job Summary

Responsible for investigating and managing lower-severity and risk events, including but not limited to visitor incidents, workplace violence, follow up testing for hazardous exposures, mandatory reporting of potential equipment failures, security-related issues and reported adverse events or near misses. This role supports the organization's risk management and patient safety goals by conducting timely reviews, escalating complex cases, and collaborating with departments to implement risk mitigation strategies and improve safety culture.

Essential Functions

• Facilitates investigations of non-clinical and lower-severity events, such as visitor falls, employee injuries, workplace violence, and security incidents. May collaborate with Senior Clinical Risk Manager or other Subject Matter experts to investigate Complex and/or High-Risk events. Coaches operational leaders in their roles and responsibilities regarding issues that occurred on their assigned units/departments.

• Conducts preliminary reviews of risk events and escalates complex or high-risk cases to the Senior Clinical Risk Manager and to local/. Works with the Senior Clinical Risk Manager to escalate to local and system leaders as appropriate.

• Facilitates or participates in RCAs and other structured event reviews for assigned incidents.

• Analyzes and leverages data and industry best practice guidelines or databases to identify trends, assess risk, and drive decision-making. Uses information from the incident reporting systems to support proactive risk identification and mitigation planning. Works with others to prioritize risk reduction/prevention activities.

• Collaborates with operational leaders to develop recommendations for risk reduction. Facilitates performance improvement and loss prevention activities. Regularly provides key stakeholders with progress reports and data related to risk management activities. Evaluates improvement and loss prevention activities for effectiveness based on data analysis for their assigned departments and specific assigned committees/areas of focus.

• Represents the Risk Management department on committees and task forces for their assigned areas. Monitors the Risk Management or other resources to share emerging strategies for risk reduction.

• Collaborates with legal counsel on claims and litigation support for their assigned cases.

• Assists Patient Relations to address grievances responds to the patient in the time frame designated by policy with a focus on those grievances related to patient harm, allegations of violation of their rights, ADA accommodations or regulatory concerns.

• In partnership with the Quality department, leads the organization's regulatory response in the event of a formal patient complaint or EMTALA survey.

• Supports the communication & resolution program (disclosure process and early resolution) in assigned areas of responsibility.

• Facilitates teams related to system-wide approaches for risk mitigation. Regularly provides risk management coaching to operational leaders and provides education and training. Ability to lead Apparent Cause Analysis (ACA) for risk related events/topics.

• Serves as a liaison and problem solver to provide guidance for enterprise risk prevention for new clinical services, programs and equipment as assigned

• Participates and partners with cross functional departments and leaders in the development of system-wide risk management standard work, protocols, and policies.

• Performs other duties as assigned.

Qualifications

Education

• Bachelor's Degree Required:

Experience

• Minimum of 3 years Required: Risk management, clinical practice, nursing, medical liability insurance, regulatory, quality, patient safety, or compliance experience. and

• Preferred: Healthcare industry experience

Credentials

• Required: within 2 years Certified Professional Healthcare Risk Management

Skills

• State healthcare rules and statutes, and state licensing requirements (Required)

• Proficient with MS Office applications (Required)

• Able to navigate difficult environments in stressful situations while possibly interfacing with patients and their families (Preferred)

• Ability to summarize complex issues targeted to the audience with consideration of privacy, regulatory and background knowledge of the audience (Required)

• Strong Written and verbal communication and collaboration skills in individual and group settings. Ability to summarize complex issues targeted to the audience with consideration of privacy, regulatory and background knowledge of the audience. Works well in a fast-paced environment and with patients/family who are experiencing considerable stress. (Required)

• Analytical and problem-solving skills (Required)

• Able to work flexible hours (Required)

• Participation in on-call coverage (Required)

• General knowledge in other regulatory areas such as, OSHA, EMTALA, and HIPPA (Preferred)

• Knowledge of state, federal, and accreditation requirements including but not limited to: CMS Conditions of Participation for acute care and critical access hospitals (Preferred)

Working Conditions

Lifting

• Consistently operates computer and other office equipment.

• Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

• Sedentary work.

Environmental Conditions

• Predominantly operates in an office environment.

• Some time spent on site in medical/hospital setting.

Mental/Visual

• Ability to communicate and exchange accurate information.

• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

PeaceHealth is committed to the overall wellbeing of our caregivers. The benefits included in positions less than 0.5 FTE are 403b retirement plan for caregiver contributions; wellness benefits, discount program, and expanded EAP and mental health program.

See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.

For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.

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