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What is it like to work at National Water Services?

National Water Services is a company that prioritizes customer satisfaction and community well-being, reflecting its commitment to providing essential water and sanitation services.

The company's team structure is typically organized around functional departments, with a focus on collaboration and knowledge-sharing to ensure efficient service delivery. Employees work in a dynamic environment that requires adaptability and problem-solving skills, with a strong emphasis on maintaining high-quality service standards.

Working at National Water Services may appeal to individuals who are passionate about contributing to the public good, as the company offers opportunities to make a tangible impact on people's lives through its mission to provide reliable and sustainable water services.

What makes National Water Services an attractive place to work?

National Water Services is a leading provider of water and wastewater services, playing a critical role in ensuring the health and well-being of communities across the country. The company fosters a collaborative work environment that encourages innovation, teamwork, and continuous learning, with a focus on delivering high-quality services and meeting the evolving needs of its customers. By joining National Water Services, individuals can contribute to making a positive impact on their communities, develop their skills and expertise, and enjoy opportunities for career growth and professional development.

What are the most popular titles at National Water Services?

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What are the most popular job types at National Water Services?

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Infographic showing various job openings at National Water Services in the United States as of August 2026, with employment types broken down into 5% Part Time, and 95% Contract. Highlights an 97% Physical, and 3% Remote job distribution.

Water Filtration Technician- On Call/As Needed

National Water Services

Fayetteville, NC • On-site

$45 - $55/hr

Contractor

Re-posted 13 days ago

Job description

About National Water Services
In 1991, we embarked on a quest to provide the best drinking water possible. The response to our first FreshPure® Waters system was overwhelming. Today, our waters are sold in the finest natural and organic food stores and co-ops in the United States and Canada. At National Water Services, we share your commitment to quality, sustainability, wellness, and the environment.
Job Title: Service Technician
Job Description
Overview:
We are seeking a dedicated and reliable Service Technician to join our team in FAYETTEVILLE, NC. As a Service Technician, you will play a crucial role in providing preventative and emergency maintenance and repairs on our water dispensing cabinets.
Job Duties:
  1. Establishing and fostering positive relationships with both customers and store management through effective communication and service delivery.
  2. Demonstrating exceptional customer service skills to ensure a satisfying experience for clients.
  3. Conducting proactive maintenance tasks such as filter replacements, UV lamp installations, battery changes, and equipment upgrades.
  4. Employing troubleshooting skills to accurately read and report pressure gauges, flow meters, and detect leaks. Proficiently using multi-meters and conducting water sampling tests.
  5. Effectively addressing repair needs, including but not limited to fixing leaks, tightening fittings, and replacing valves, fittings, tubing, electrical wires, and components.
  6. Being available for occasional emergency service calls, which may occur during regular or off-business hours. Our commitment is to have a skilled service technician on-site within 24-48 hours or sooner for urgent situations.
  7. Ensuring timely completion and submission of all required paperwork for payment processing.

Requirements:
  • Knowledge of plumbing, electrical and mechanical equipment.
  • Exhibit professionalism with excellent time management skills, demonstrating the ability to work independently and responsibly.
  • Possess a Smartphone and proficiency in using email for communication and reporting purposes.
  • Maintain physical capabilities, including the ability to bend, squat, and, if needed, climb stairs or ladders as part of the job tasks.
  • Communicate effectively in English.
  • Provide own transportation and tools for on-site visits.

Pay & Work Hours:
  • Compensation: $45 - $55 per hour minimum, based on experience.
  • Service Frequency: On Call, as needed.
  • Employment Type: 1099 Independent Contractor position, offering no benefits.

Additional Information:
  • Interviews will be conducted via Microsoft Teams video conferencing platform.
  • Job offers are contingent on the results from a background check.
  • Applicants must be 18 years of age or older to be considered for this position.
  • Please submit your resume with your application.

If you are a proactive individual with excellent communication skills, a keen eye for detail, and the ability to work autonomously, we encourage you to apply for this exciting opportunity to make a positive impact in our customers' experiences and our planet!
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