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Nan McKay & Associates
Nan McKay & Associates

11 Nan Mckay And Associates Program Supervisor Jobs Hiring Near You

Nan McKay & Associates

Customer Service Rep

Frankfort, KY · On-site

$14/hr

Operates under the direct general supervision of a Supervisor; the Customer Service Representative ... Respond to all of the customer's inquiries utilizing all available resources and program knowledge ...

Nan McKay & Associates

Call Center Representative

El Cajon, CA · On-site

$16.75 - $21/hr

... program information to clients. Operates under the direct general supervision of a Supervisor. The Call Center Representative exercises no supervision over other employees. The below statements are ...

Nan McKay & Associates

Customer Service Rep

Miami, FL · On-site

$15.25 - $20.75/hr

Operates under the direct general supervision of a Supervisor. The Customer Service Representative exercises no supervision over other employees. The below statements are intended to describe the ...

Nan McKay & Associates

Customer Service Rep

Newark, NJ · On-site

$16.75 - $22.75/hr

Operates under the direct general supervision of a Supervisor. The Customer Service Representative exercises no supervision over other employees. The below statements are intended to describe the ...

Nan McKay & Associates

Clerk

Jacksonville, FL · On-site

$14.25 - $17.75/hr

Operates under the direct general supervision of a Supervisor; the Clerk exercises no supervision over other employees. The below statements are intended to describe the general nature and scope of ...

Nan McKay & Associates

Front Desk Receptionist

Miami, FL · On-site

$14.25 - $18.50/hr

Operates under the direct general supervision of a Supervisor; the Front Desk Receptionist exercises no supervision over other employees. The below statements are intended to describe the general ...

Nan McKay & Associates

Customer Service Rep

Bridgeport, CT · On-site

$16.25 - $22.25/hr

Operates under the direct general supervision of a Supervisor. The Customer Service Representative exercises no supervision over other employees. The below statements are intended to describe the ...

Nan McKay & Associates

Clerk

Chicago, IL · On-site

$15.40/hr

Operates under the direct general supervision of a Supervisor; the Clerk exercises no supervision over other employees. The below statements are intended to describe the general nature and scope of ...

Nan McKay & Associates

Administrative Assistant

Newark, NJ · On-site

$18.75 - $25.25/hr

Operates under the direct general supervision of the Program Director; the Administrative Assistant exercises no supervision over other employees. The below statements are intended to describe the ...

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Nan McKay & Associates Jobs Information

Do workers at Nan McKay & Associates get paid breaks?

Yes. Most people get paid breaks.
88% of people say they get paid breaks.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and February 2026.

Does Nan McKay & Associates pay people when they’re sick?

Yes. Most people get paid when they’re sick.
71% of people say they would get paid if they were sick but scheduled to work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and February 2026.

At Nan McKay & Associates, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
80% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 5 people who took the Breakroom Quiz between August 2025 and February 2026.

Do people get paid time off at Nan McKay & Associates?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 5 people who took the Breakroom Quiz between August 2025 and February 2026.

How easy is it to get time off at Nan McKay & Associates?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and February 2026.

How easy is it to take sick days at Nan McKay & Associates?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and February 2026.

Do people at Nan McKay & Associates feel treated with respect by their managers?

Most people feel treated with respect by their managers.
67% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people at Nan McKay & Associates get to take their breaks without interruption?

Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and February 2026.

Is it stressful to work at Nan McKay & Associates?

Some people feel stressed here.
57% of people say they often feel stressed at work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and February 2026.

Do people at Nan McKay & Associates enjoy their jobs?

Only some people enjoy their job.
57% of people report they don’t enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people at Nan McKay & Associates recommend working with their team?

Not many people recommend working with their team.
88% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and February 2026.

Do people get enough training when they start at Nan McKay & Associates?

Some people didn’t get enough training when they started.
63% of people report they didn’t get enough training when they started working here.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and February 2026.

Do people get support to advance at Nan McKay & Associates?

Most people aren’t given support to advance their career here.
In the last year, 75% of people report not being given support to advance their career here.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and February 2026.

Do people think Nan McKay & Associates’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and January 2026.

Do workers feel well informed about how Nan McKay & Associates is doing?

Most people don’t feel well informed about how the company is doing.
83% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and December 2025.

What other companies are hiring for Program Supervisor jobs?

What are the most popular jobs at Nan Mckay And Associates?

Customer Service Rep

Nan McKay & Associates

Miami Gardens, FL • On-site

$15/hr

Other

Re-posted 7 days ago

Nan McKay & Associates rating

8.1

Company rating: 8.1 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

32nd of 72 rated business consultants

Job description

Customer Service Representative

The position duties include a wide range of call center activities related to providing customer service to Housing Choice Voucher (HCV) participants and HCV owners, and other stakeholders.

Operates under the direct general supervision of a Supervisor; the Customer Service Representative exercises no supervision over other employees.

The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned.

  • Receive and respond accurately and professionally, to customer inquiries/concerns received via telephone, email or office visit.
  • Respond to all of the customer's inquiries utilizing all available resources and program knowledge; researching and exploring answers
  • Identify and escalate unresolved inquiries to management
  • Accurately and thoroughly record all interactions in the PHA system of record
  • Defuse and deescalate irate customers as to ensure great customer experience
  • Verify and update customer information
  • Identify and escalate priority issues
  • Perform data entry into SharePoint, and PHA business system
  • Provide excellent customer service to participants, landlords, co-workers, clients and Vendors
  • Obtain certification in Housing Choice Voucher Basics within 120 days of employment
  • Ensure regular attendance and punctuality
  • Perform other duties as assigned

High School Diploma; Education equivalent to a two-year degree from a regionally accredited institution in Public Administration, Social Science or a closely related field preferred; Alternatively, a minimum of two years of progressively responsible work experience for a public agency, or related work in the social service, community service, customer service and/or call center environments.

Must be able to communicate effectively both orally and in writing (bilingual English/Spanish or English/Creole preferred); possess strong typing and computer skills with knowledge of Microsoft Office products; possess strong organizational skills required to prioritize tasks and demands and consistently to deliver work product on time.

$15.00 per hour

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