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N-iX

Client Partner

Client Partner N-iX is a global software development service company that helps businesses across the globe create next-generation software products. Founded in 2002, we unite 2,400+ tech-savvy ...

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Client Partner

Client Partner

N-iX

Remote

Other

Posted 6 days ago

Job description

Client Partner

N-iX is a global software development service company that helps businesses across the globe create next-generation software products. Founded in 2002, we unite 2,400+ tech-savvy professionals across 40+ countries, working on impactful projects for industry leaders and Fortune 500 companies. Our expertise spans cloud, data, AI/ML, embedded software, IoT, and more, driving digital transformation across finance, manufacturing, telecom, healthcare, and other industries. Join N-iX and become part of a team where your ideas make a real impact.

We are currently seeking a Client Partner to identify and develop business growth opportunities within an assigned portfolio of existing accounts, and ensure client satisfaction by cultivating strong, trust-based client relationships.

Responsibilities

Account Planning & Development

  • Gather client and market intelligence: industry trends, competitor activities, client business and technology strategies.
  • Support CSL to create and maintain account development plans, stakeholder maps, white space analyses, and growth strategies.
  • Support CSL leader in definition of tactics and goals to align organizational responsibility for achieving results.

Client Relationship Management

  • Build and maintain deep, trust-based relationships with key stakeholders focused on business development.
  • Establish a regular meeting cadence; schedule and lead Business Reviews with relevant stakeholders.
  • Identify and pursue up-sell/cross-sell opportunities within the existing portfolio.

Account Expansion & Sales

  • Initiate meetings with new leaders via outreach, warm introductions, N-iX partnerships, and internal referrals.
  • Qualify untapped client needs; introduce additional service lines and specialized expertise.
  • Manage sales opportunities through all pipeline stages, engaging the appropriate pursuit teams.
  • Lead preparation of pitch decks, RFIs, RFPs, and commercial offers; define win themes and deliver compelling pitches.
  • Oversee contract negotiations; track SOW/PO/contract expiry dates and drive renewals.
  • Maintain CRM accuracy; report on account status and development activities.

Client Satisfaction

  • Manage CSAT survey participation, interpret results, and drive corrective action plans with delivery leaders.
  • Proactively surface and resolve satisfaction issues; notify account team and direct manager.
  • Secure cooperation disclosures and co-create case studies capturing client situation, N-iX solution, and results delivered.

Requirements:

Experience

  • 5–7+ years in IT Services/Consulting (project-based solution selling, outsourcing/nearshoring) in a Sales role.
  • 2+ years in a Sales role within a service company.
  • Previous practitioner experience in software and/or data engineering preferred
  • Deep understanding of software development life cycles (SDLC), IT outsourcing models (T&M, Dedicated Team, Fixed Price), and commercial terms.

Language & Communication

  • Fluent/Advanced English (US/Canada native-speaker standard).
  • Strong written communication: compelling narrative, traceability from client pain to N-iX solution and value.

Other Requirements

  • CRM experience (Salesforce, HubSpot, or similar).
  • Proactive, outspoken communicator and presenter with high emotional intelligence.
  • Disciplined, results-oriented; able to travel to USA and Canada for business.

We offer*:

  • Flexible working format - remote, office-based or flexible
  • A competitive salary and good compensation package
  • Personalized career growth
  • Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
  • Active tech communities with regular knowledge sharing
  • Education reimbursement
  • Memorable anniversary presents
  • Corporate events and team buildings
  • Other location-specific benefits

*not applicable for freelancers

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