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Medical Assistant Trainer

At Anne Arundel Dermatology we give exceptional care - to our patients and to eachother.

Patient First | Caring | Accountability | Trust | One Team | Growth

Founded 50+ years ago with a mission to provide the highest quality and full spectrum of medical, surgical, and esthetic skin care services to each and every one of its patients, Anne Arundel Dermatology has assembled the finest group of dermatologists in the Mid-Atlantic and Southeastern states. With 250+ clinicians and 110+ locations in 7 states, we're thriving, growing, and looking to add talented individuals to our team!

We are committed to continual training and education for our physicians and staff. We are on top of the latest developments in dermatology including ongoing research, emerging treatments, new medications and prevention methods. You can find more than just a job with Anne Arundel Dermatology. We believe in providing our new associates with intensive hands on training and long-term career growth opportunities from within.

The role of Medical Assistant Trainer requires frequent travel, ranging from 75% to 100% of the time. The incumbent will become certified as an EMA Trainer within the initial 12-week period and will be responsible for delivering training sessions to staff members across the organization. They will uphold a consistently high level of customer service for both internal and external customers.

Responsibilities

• Become certified as an EMA Trainer within the initial 12-week period and provide training to staff members.
• Ensure a consistently high level of customer service for both internal and external customers.
• Oversee workflow and enforce adherence to policies and procedures, suggesting and implementing necessary changes to maintain an efficient clinic and foster a positive work environment.
• Plan, schedule, assign, and monitor the work activities and training sessions of assigned personnel.
• Promote a positive, fair, and open environment within the organization.
• Follow up on problems, complaints, and inquiries to ensure satisfactory resolution, promptly reporting such matters to the Regional Director.
• Keep the Regional Director informed of personnel and staffing issues, as well as any other relevant information impacting operations and the effective implementation of policies and procedures.
• Maintain comprehensive knowledge of regulations, standards, policies, and practices pertaining to the specific area of work, staying updated on the latest processes.
• Demonstrate knowledge of and adhere to HIPAA standards to safeguard patient confidentiality.
• Comply with OSHA Standard Precautions to ensure a safe working environment.
• Complete assigned special projects as directed by the supervisor or Regional Director.
• Other duties assigned as deemed necessary by management.

Licensure/Certifications/Education

Education and Experience:

• High School diploma or equivalent.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Prolonged periods of standing
• Must be able to lift 15 pounds at times.
• Ability to travel 75-100% of the time depending on acquisition schedule or training needs.