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My Alarm Center
My Alarm Center

37 My Alarm Center Jobs Hiring Near You

My Alarm Center

Technical Support

Tulsa, OK · On-site

$32K - $41K/yr

Ability to learn to troubleshoot consumer-facing hardware and software such as cameras, alarm panels, z-Wave devices, sensors etc. * Ability to adapt to a fast-paced call center environment.

My Alarm Center

Installation Technician

Austin, TX · On-site

$24 - $27/hr

The Service/Install Tech troubleshoots and provides service to a variety of alarm products to residential homes and commercial sites. The position must be carried out providing for excellent customer ...

My Alarm Center

Armed Patrol Officer

Chatsworth, CA · On-site

$23 - $26/hr

Respond to emergency calls including alarm activations, medical, fire and property damage * Respond to reasonable non-emergency requests and security related requests * Remain alert and vigilant ...

My Alarm Center

Welder

Fort Worth, TX · On-site

$18.25 - $24/hr

JOB SUMMARY The Welder is responsible for fabricating, assembling, and repairing metal components used in security alarm installations and protective enclosures. This role ensures the durability ...

My Alarm Center

Helper Technician

Lenexa, KS · On-site

$33K - $34K/yr

Alarm Helper Technician A helper alarm technician will install and service security and CCTV systems to both residential and commercial customers. Assisting Technicians as needed, while growing ...

My Alarm Center

Service Technician

Oklahoma City, OK · On-site

The Service/Install Tech troubleshoots and provides service to a variety of alarm products to residential homes and commercial sites. The position must be carried out providing for excellent customer ...

My Alarm Center

Installation Technician

Fresno, CA · On-site

$26 - $32/hr

The Install and Service Technician installs, services, and programs security burglar alarms, fire alarms, surveillance video, and other products as required. This may include the repair of equipment ...

My Alarm Center

Collections Agent

Tulsa, OK · On-site

$15/hr

Ability to pass alarm monitoring certification. * Ability to make sound decisions and use proper discretion in handling customer issues within company guidelines. * Ability to diffuse challenging ...

My Alarm Center

Security Sales Consultant

Atlanta, GA · On-site

$35K - $250K/yr

VIDEO SURVEILLANCE & SECURITY CONSULTANT COMPANY OVERVIEW Alert 360 is one of the country's fastest-growing security companies. Over the last 50 years, we have amassed nearly a quarter of a million ...

My Alarm Center

Security Sales Consultant

Wichita, KS · On-site

$76K - $100K/yr

Alert 360 is honored to be recognized once again as a "Best Place to Work" by The Journal Record's annual Reader Rankings! $3,600 guarantee over the first two months! New home leads & training ...

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Infographic showing various job openings at My Alarm Center in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
Detection Agent (Mid Shift 7pm-2:30am)

Detection Agent (Mid Shift 7pm-2:30am)

My Alarm Center

Tulsa, OK • On-site

$17.50 - $18.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Monitoring customer's surveillance CCTV video alarms and provide customer service with civility, confidentiality, and professionalism, meanwhile ensuring security and safety of our customers with once all resolution, utilizing various software to transmit information and compile reports. Communicating with law enforcement personnel and local security guards to protect the customer's property.
Skills of a Detection Agent:
  • Able to process and review video alarms quickly and accurately.
  • Communicate effectively and efficiently with security, law enforcement, customers and other departments.
  • Able to handle fast paced call center environment while providing a high level of attention to detail.
  • Able to understand execute specific site instructions.
  • Handle each alarm with professionalism, demonstrating good judgment and decision- making skills.
  • Provide accurate documentation of all actions taken in reaction to alarm signal.

Requirements of a Detection Agent:
  • Must be at least 18 years of age.
  • High School diploma or equivalent.
  • Previous experience in customer service, surveillance, CCTV, or a role that required you be aware of your surroundings and pay a great attention to detail.
  • Ability to sit while using computer, reviewing customers CCTV surveillance footage and phone equipment for extended periods of time.
  • Deliver world class customer service and build customer satisfaction and loyalty
  • Capability to work well under moderate stressful situations.
  • Proficiency to work simultaneously with multiple computer applications and databases.
  • Demonstrate outstanding verbal and written communication skills.
  • Pre-employment testing is required.
  • Must pass background and drug screen process.
  • Bilingual in English/Spanish a plus.

THE BENEFITS OF JOINING OUR TEAM
Did you know we were named a "Best Places to Work" in Oklahoma? Because Alert 360 hires the best people for our growing and talented team, we work hard to provide perks, within a positive and supportive culture, that make team members' lives better. Our comprehensive benefit program includes but is not limited to:
  • Health coverage for you and your family through medical, dental and vision plans.
  • A generous paid time off program starting at three weeks and increasing with your tenure.
  • A 401-K plan where the company matches dollar for dollar on a generous % you contribute.
  • Financial protection through disability, life and accidental death and dismemberment insurance.
  • Tax advantages through flexible spending accounts that allow you to pay for specific health-care and dependent care expenses with pre-tax dollars.
  • To help you manage your work and life needs we offer a life assistance program, tuition reimbursement, an on-site gym, employee fitness walks and free home security monitoring, with discounted security and home automation equipment.

When you join Alert 360, you do more than simply switch companies to advance your career. You become part of the Alert 360 family, a group of talented team members working together to Make It Happen!
  • Previous experience in surveillance, CCTV, or security role that required you be aware of your surroundings and pay a great attention to detail is preferred but not required.
  • Proven experience in a customer support role, preferably within a call center environment.
  • Strong analytical skills with the ability to assess situations quickly and propose effective solutions.
  • Excellent verbal and written communication skills in English, ensuring clarity in all interactions.
  • Proficient typing skills for accurate documentation of customer interactions.
  • Familiarity with computerized systems for managing customer data is essential.
  • Ability to remain calm under pressure while handling escalated situations effectively.

Job Type: Full-time
Expected hours: 40 per week
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • On-the-job training
  • Paid time off
  • Referral program
  • Vision insurance

Work Location: In person

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