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MV Transportation
MV Transportation

76 Mv Transportation Customer Service Supervisor Jobs Hiring Near You

MV Transportation

Operations Manager

Columbus, OH · On-site

Responsibilities MV Transportation is seeking an Operations Manager will provide support ... Effectively manage customer relations through both direct contact and outreach programs. * Identify ...

MV Transportation

Operations Manager

Columbus, OH

Responsibilities MV Transportation is seeking an Operations Manager will provide support ... Effectively manage customer relations through both direct contact and outreach programs. * Identify ...

MV Transportation

Operations Manager

Columbus, OH · On-site

Responsibilities: MV Transportation is seeking an Operations Manager will provide support ... Effectively manage customer relations through both direct contact and outreach programs. * Identify ...

MV Transportation

Operations Manager

Columbus, OH

MV Transportation is seeking an Operations Manager will provide support, leadership and direction ... Effectively manage customer relations through both direct contact and outreach programs. * Identify ...

MV Transportation

General Manager

Columbus, OH · On-site

MV Transportation is seeking a paratransit General Manager who will provide support, leadership ... Effectively manage customer relations through both direct contact and outreach programs. * Identify ...

MV Transportation

General Manager

Columbus, OH · On-site

Responsibilities MV Transportation is seeking a paratransit General Manager who will provide ... Effectively manage customer relations through both direct contact and outreach programs. * Identify ...

MV Transportation

General Manager

Columbus, OH · On-site

MV Transportation is seeking a paratransit General Manager who will provide support, leadership ... Effectively manage customer relations through both direct contact and outreach programs. * Identify ...

MV Transportation

General Manager

Columbus, OH

Responsibilities MV Transportation is seeking a paratransit General Manager who will provide ... Effectively manage customer relations through both direct contact and outreach programs. * Identify ...

MV Transportation

Road Supervisor

Anchorage, AK · On-site

At MV Transportation, safety is our culture. As a Road Supervisor, you'll play a critical role in supporting our operators, delivering outstanding customer service, and ensuring our passengers and ...

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MV Transportation Jobs Information

Do workers at MV Transportation get paid breaks?

Sometimes. Only some people get paid breaks.
44% of people say they don’t get paid breaks.
Based on data from 52 people who took the Breakroom Quiz between May 2025 and May 2026.

Does MV Transportation pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
53% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 45 people who took the Breakroom Quiz between July 2025 and July 2026.

At MV Transportation, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
55% of people say they have to use vacation days when they’re out sick.
Based on data from 42 people who took the Breakroom Quiz between July 2025 and July 2026.

Is the health insurance from MV Transportation affordable enough for their workers?

Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at MV Transportation?

Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 48 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 58% of people with changing schedules find out their shifts one week or less ahead of time.
  • 11% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 31% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 36 people who took the Breakroom Quiz between December 2024 and April 2026.

Do workers at MV Transportation worry about hours?

Some people worry about getting enough hours.
34% of people report they worry about getting enough hours.
Based on data from 47 people who took the Breakroom Quiz between May 2025 and May 2026.

Do MV Transportation workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
46% report that they don’t have enough control over which shifts they work.
Based on data from 41 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it for MV Transportation workers to change shifts?

Some people find it hard to change shifts.
53% of people report that it’s hard to change shifts if they need to.
Based on data from 32 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to get time off at MV Transportation?

Some people find it hard to get time off.
55% of people report it’s hard to get time off.
Based on data from 38 people who took the Breakroom Quiz between July 2025 and July 2026.

Do MV Transportation managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
85% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 46 people who took the Breakroom Quiz between May 2025 and May 2026.

Do jobs at MV Transportation spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
23% of people report that their job takes up time that they don’t get paid for.
Based on data from 47 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to take sick days at MV Transportation?

Most people find it easy to take sick days.
70% of people report that it’s easy to take time off if they are sick.
Based on data from 40 people who took the Breakroom Quiz between July 2025 and July 2026.

Is a MV Transportation job good for students?

Most students say this is a bad place to work if you’re studying.
80% of students report this isn’t a good place to work if you’re studying.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and April 2026.

Is working at MV Transportation good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
42% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at MV Transportation feel treated with respect by their managers?

Most people feel treated with respect by their managers.
68% of people say they’re treated with respect by their managers.
Based on data from 37 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at MV Transportation get to take their breaks without interruption?

Most people get breaks without interruption.
71% of people report that they get to take their breaks without interruption.
Based on data from 41 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at MV Transportation?

Some people feel stressed out here.
64% of people say they often feel stressed out at work.
Based on data from 45 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at MV Transportation enjoy their jobs?

Most people enjoy their job.
85% of people report they enjoy their job.
Based on data from 39 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at MV Transportation recommend working with their team?

Only some people recommend working with their team.
54% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 48 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at MV Transportation?

Some people didn’t get enough training when they started.
41% of people report they didn’t get enough training when they started working here.
Based on data from 44 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at MV Transportation?

Only some people are given support to advance their career here.
In the last year, 60% of people report not being given support to advance their career here.
Based on data from 40 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think MV Transportation’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
81% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 37 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how MV Transportation is doing?

Only some people feel well informed about how the company is doing.
61% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 44 people who took the Breakroom Quiz between July 2025 and July 2026.

What other companies are hiring for Customer Service Supervisor jobs?

What are the most popular jobs at Mv Transportation?

What are the most popular categories at Mv Transportation?

Infographic showing various Customer Service Supervisor job openings at Mv Transportation in the United States as of August 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 100% Physical job distribution.

Operations Manager

MV Transportation

Columbus, OH • On-site

Full-time

Re-posted 27 days ago

MV Transportation rating

6.3

Company rating: 6.3 out of 10

Based on 98 frontline employees who took The Breakroom Quiz

80th of 98 rated public transport

Job description

Overview
If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights.
Responsibilities
MV Transportation is seeking an Operations Manager will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures. The Operations Manager is primarily responsible for, but not limited to:
  • Effectively manage on-time performance and driver availability.
  • Effectively manage all call center functions.
  • Effectively manage customer relations through both direct contact and outreach programs.
  • Identify, select, train and mentor location staff.
  • Effectively and frequently communicate with location staff and support team members.
  • Assist in overseeing safety and training programs, plans and processes to ensure compliance with company, contract and regulatory requirements.
  • Contributes to maintaining the safety culture of the division.
  • Maintain client contact routinely to meet or exceed expectations.
  • Assist with conducting periodic departmental audits.
  • Daily, weekly and monthly review of key operational metrics.
  • Implement, promote and adhere to company policies and procedures.
  • Participates in location labor and employee relations activities.

Qualifications
Talent Requirements:
  • Must have a minimum of five (5) years of successful management and/or supervisory experience in public transportation with at least three (3) years of ADA paratransit operations experience in an operation with 150+ vehicles.
  • Sufficient technical and hands-on expertise of operating and scheduling software to effectively manage the reservations, scheduling and dispatch functions;
  • Experience in emergency planning protocols;
  • Must be able to work independently and have strong written and verbal skills.
  • Knowledge of the contractual obligations is a must to perform this job correctly.
  • Knowledge of company policy assures that the field operator is using consistent measures to assess a driver's activity.
  • Trapeze experience preferred.
  • Experience managing fast paced environment.

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
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