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Mutual Bancorp

60 Mutual Bancorp Jobs Hiring Near You

Mutual Bancorp

Administrative Coordinator

Hyannis, MA · On-site

The Administrative Coordinator is responsible for providing high-level administrative support for Mutual Bancorp's Executive Office, including but not limited to, all aspects of planning meetings and ...

Mutual Bancorp

Senior Credit Analyst

Leominster, MA · On-site

Must have cyber security awareness to protect the digital environment, the Mutual Bancorp, and its customers. * Problem Solving * Verbal and Written Communication * Critical Thinking Skills

Mutual Bancorp

Senior Credit Analyst

Hyannis, MA · On-site

Must have cyber security awareness to protect the digital environment, the Mutual Bancorp, and its customers. * Problem Solving * Verbal and Written Communication * Critical Thinking Skills

Mutual Bancorp

Senior Credit Analyst

Hyannis, MA · On-site

Must have cyber security awareness to protect the digital environment, the Mutual Bancorp, and its customers. * Problem Solving * Verbal and Written Communication * Critical Thinking Skills

Mutual Bancorp

Client Care Specialist I

Hyannis, MA

$18 - $23.75/hr

Solid Decisions Making/Judgement #ZR Company Description Mutual Bancorp is a financial service holding company that supports the operations and enables the missions for two community banks ...

Mutual Bancorp

Client Care Specialist I

Hyannis, MA · On-site

$18 - $23.75/hr

Solid Decisions Making/Judgement #ZR Company Description Mutual Bancorp is a financial service holding company that supports the operations and enables the missions for two community banks ...

Mutual Bancorp

Administrative Coordinator

Hyannis, MA · On-site

The Administrative Coordinator is responsible for providing high-level administrative support for Mutual Bancorp's Executive Office, including but not limited to, all aspects of planning meetings and ...

Mutual Bancorp

Instructional Designer III

Hyannis, MA · On-site

$68K - $93K/yr

The Instructional Designer III role is instrumental in supporting Mutual Bancorp and our family of banks' culture of continuous learning and employees' professional development, as well as change (e ...

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Infographic showing various job openings at Mutual Bancorp in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Call Center Bank Specialist

New Hampshire Mutual Bancorp

Laconia, NH • On-site

$21.60 - $25.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 hours ago

New Hampshire Mutual Bancorp rating

5.6

Company rating: 5.6 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

410th of 483 rated business services

Job description

Company: New Hampshire Mutual Bancorp (NHMB)

Title: Call Center Bank Specialist

Location: New Hampshire

Position Details: Full Time, 40 hours per week within the below days and times

  • Monday - Wednesday, 8:30AM-5:30PM
  • Thursday - Friday, 9:00AM-6:00PM
  • Occasional Saturday work between, 8:00AM-2:00PM

Hourly Pay Range: $21.60 - $25.50 *Negotiable based on level of experience


NHMB is pleased to offer an exciting career opportunity for a Call Center Bank Specialist (CRC Specialist) to join our collaborative and customer-focused call center banking team. This role is ideal for someone who thrives in a fast-paced environment, enjoys multi-tasking, has experience with technology including cell phones, computer and multi-phone line applications. This opportunity is ideal for those seeking long-term growth in a community-driven financial organization.

For qualified candidates, NHMB offers hybrid and remote work capabilities in New Hampshire, providing flexibility while staying connected to a supportive and mission-driven team.

We offer a competitive salary along with a comprehensive benefit package including but not limited to, medical, dental, vision, 401K (with Company match), paid time off, paid parental leave, tuition reimbursement, professional development and the opportunity to work with a great team!


DESIRED EXPERIENCE

  • 1 to 3 years related banking and customer service support experience preferred
  • Ability to communicate professionally using various communication channels including telephone, email and online chat
  • Ability to listen, receive and understand messages conveyed by others and to speak clearly and succinctly
  • Must be service focused and demonstrate the ability to maintain ongoing customer relationships
  • Ability to maintain composure in challenging interpersonal situations
  • Ability to learn quickly and apply an analytical thought process for problem solving
  • Exceptional communication skills
  • Requires strong personal computer skills, including working knowledge of Microsoft Office products with strong attention to detail in spelling, grammar and email etiquette



PRIMARY RESPONSIBILITIES

  • Serves as a professional representative of NHMB affiliates, Meredith Village Savings Bank, Merrimack County Savings Bank and Savings Bank of Walpole, through all customer interactions, including telephone, email and online chat
  • Responsible for identifying customer needs, clarifying information, answering questions and processing requests
  • Ensures customer satisfaction by delivering excellent account and service support to customers by placing appropriate emphasis on first call resolution and speed of response



We believe in building genuine partnerships that encompass top of the line customer service delivered by a culture of teamwork, integrity and excellence. We take pride in the communities that we serve!

We are dedicated to providing challenging and rewarding career opportunities for our employees across the state. If you are looking for an opportunity to be part of an award winning team, we are interested in speaking with you!

New Hampshire Mutual Bancorp (NHMB) is truly a unique and exciting organization - the first mutual community banking shared services organization of its kind found in Northern New England. NHMB provides the operational support for three premier independent mutual savings banks, MVSB, The Merrimack and Savings Bank of Walpole (SBW), and a financial advisory and trust company, NHTrust.

We are an Equal Opportunity Employer. This includes veterans and individuals with disabilities.




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