About iContact/ Moz Group iContact, a part of Moz Group and Ziff Davis company, is a SaaS tool, which has helped small and medium sized businesses for over 20 years grow their audiences through email ...
Quick apply
60 Moz Jobs Hiring Near You
About iContact/ Moz Group iContact, a part of Moz Group and Ziff Davis company, is a SaaS tool, which has helped small and medium sized businesses for over 20 years grow their audiences through email ...
Co-op Customer Success
CA$18 - CA$23/hr
About iContact/ Moz Group iContact, a part of Moz Group and Ziff Davis company, is a SaaS tool, which has helped small and medium sized businesses for over 20 years grow their audiences through email ...
Co-op Customer Success
CA$18 - CA$23/hr
About iContact/ Moz Group iContact, a part of Moz Group and Ziff Davis company, is a SaaS tool, which has helped small and medium sized businesses for over 20 years grow their audiences through email ...
Co-op Customer Success
CA$18 - CA$23/hr
About iContact/ Moz Group iContact, a part of Moz Group and Ziff Davis company, is a SaaS tool, which has helped small and medium sized businesses for over 20 years grow their audiences through email ...
Co-op Customer Success
CA$18 - CA$23/hr
About iContact/ Moz Group iContact, a part of Moz Group and Ziff Davis company, is a SaaS tool, which has helped small and medium sized businesses for over 20 years grow their audiences through email ...
Substitute Teacher 2025-2026 School Year
Cody, WY · On-site
$19/hr
May supervise students in out-of-class settings (e.g., assemblies, lunchroom, schoolyard) #mainNav {width:100%;} @-moz-keyframes ce-spin { 100% { -moz-transform: rotate(360deg); } }@-webkit-keyframes ...
Substitute Teacher 2025-2026 School Year
Cody, WY · On-site
$19/hr
May supervise students in out-of-class settings (e.g., assemblies, lunchroom, schoolyard) #mainNav {width:100%;} @-moz-keyframes ce-spin { 100% { -moz-transform: rotate(360deg); } }@-webkit-keyframes ...
Substitute Nurse 2025-2026 School Year
Cody, WY · On-site
$30/hr
Performs other duties as assigned. #mainNav {width:100%;} @-moz-keyframes ce-spin { 100% { -moz-transform: rotate(360deg); } }@-webkit-keyframes ce-spin { 100% { -webkit-transform: rotate(360deg ...
Substitute Nurse 2025-2026 School Year
Cody, WY · On-site
$30/hr
Performs other duties as assigned. #mainNav {width:100%;} @-moz-keyframes ce-spin { 100% { -moz-transform: rotate(360deg); } }@-webkit-keyframes ce-spin { 100% { -webkit-transform: rotate(360deg ...
SEO Copywriter
West Palm Beach, FL · On-site
$50K - $70K/yr
... Moz, or Screaming Frog Knowledge of Google Analytics, Search Console, and content management systems Ability to analyze data and translate insights into actionable recommendations Capturing the ...
Quick apply
SEO Copywriter
West Palm Beach, FL · On-site
$50K - $70K/yr
... Moz, or Screaming Frog Knowledge of Google Analytics, Search Console, and content management systems Ability to analyze data and translate insights into actionable recommendations Capturing the ...
Analyste en marketing de performance numérique
Montreal, QC · Remote
CA$80K - CA$95K/yr
Connaissance d'outils de veille tels que SEMrush, Ahrefs, Moz, un atout; * Connaissance de CRM (Zoho, Hubspot, Salesforce), un atout; * Communication et collaboration: excellentes habiletés ...
Quick apply
Analyste en marketing de performance numérique
Montreal, QC · Remote
CA$80K - CA$95K/yr
Connaissance d'outils de veille tels que SEMrush, Ahrefs, Moz, un atout; * Connaissance de CRM (Zoho, Hubspot, Salesforce), un atout; * Communication et collaboration: excellentes habiletés ...
SEO Copywriter
$50K - $70K/yr
... Moz, or Screaming Frog Knowledge of Google Analytics, Search Console, and content management systems Ability to analyze data and translate insights into actionable recommendations Capturing the ...
Quick apply
SEO Copywriter
$50K - $70K/yr
... Moz, or Screaming Frog Knowledge of Google Analytics, Search Console, and content management systems Ability to analyze data and translate insights into actionable recommendations Capturing the ...
Conductor, Screaming Frog, MOZ) and web analytics tools (e.g. Google Analytics, WebTrends) * Excellent communication skills * Strong organizational and leadership skills * Analytical mindset with ...
Quick apply
Conductor, Screaming Frog, MOZ) and web analytics tools (e.g. Google Analytics, WebTrends) * Excellent communication skills * Strong organizational and leadership skills * Analytical mindset with ...
Proficient with SEO tools such as Google Analytics, SEMrush, and Moz. * Familiarity with HTML, CSS, and content management systems. * Strong analytical abilities with excellent attention to detail.
Proficient with SEO tools such as Google Analytics, SEMrush, and Moz. * Familiarity with HTML, CSS, and content management systems. * Strong analytical abilities with excellent attention to detail.
Content Optimization Specialist
Kent, OH · On-site
$67K - $86K/yr
Certification or training in: · SEO platforms (SEMrush, Moz, Yoast, Screaming Frog, SiteImprove, etc.) · Google Search Console and Google Analytics (GA4) · AI search optimization (AEO) tools or ...
Content Optimization Specialist
Kent, OH · On-site
$67K - $86K/yr
Certification or training in: · SEO platforms (SEMrush, Moz, Yoast, Screaming Frog, SiteImprove, etc.) · Google Search Console and Google Analytics (GA4) · AI search optimization (AEO) tools or ...
Connaissance d'outils de veille tels que SEMrush, Ahrefs, Moz, un atout; * Connaissance de CRM (Zoho, Hubspot, Salesforce), un atout; * Communication et collaboration: excellentes habiletés ...
Connaissance d'outils de veille tels que SEMrush, Ahrefs, Moz, un atout; * Connaissance de CRM (Zoho, Hubspot, Salesforce), un atout; * Communication et collaboration: excellentes habiletés ...
Connaissance d'outils de veille tels que SEMrush, Ahrefs, Moz, un atout; Connaissance de CRM (Zoho, Hubspot, Salesforce), un atout; Communication et collaboration: excellentes habiletés ...
Connaissance d'outils de veille tels que SEMrush, Ahrefs, Moz, un atout; Connaissance de CRM (Zoho, Hubspot, Salesforce), un atout; Communication et collaboration: excellentes habiletés ...
Content Optimization Specialist
Kent, OH · On-site
$67K - $86K/yr
Certification or training in: · SEO platforms (SEMrush, Moz, Yoast, Screaming Frog, SiteImprove, etc.) · Google Search Console and Google Analytics (GA4) · AI search optimization (AEO) tools or ...
Content Optimization Specialist
Kent, OH · On-site
$67K - $86K/yr
Certification or training in: · SEO platforms (SEMrush, Moz, Yoast, Screaming Frog, SiteImprove, etc.) · Google Search Console and Google Analytics (GA4) · AI search optimization (AEO) tools or ...
Connaissance d'outils de veille tels que SEMrush, Ahrefs, Moz, un atout; * Connaissance de CRM (Zoho, Hubspot, Salesforce), un atout; * Communication et collaboration: excellentes habiletés ...
Connaissance d'outils de veille tels que SEMrush, Ahrefs, Moz, un atout; * Connaissance de CRM (Zoho, Hubspot, Salesforce), un atout; * Communication et collaboration: excellentes habiletés ...
GTM expert for Organic Backlinking and Citation
$60K - $90K/yr
Strong understanding of Google Search Console, Ahrefs, Moz, SEMrush, or similar tools. * Excellent communication and outreach writing skills. * Ability to handle multiple outreach pipelines and ...
Quick apply
GTM expert for Organic Backlinking and Citation
$60K - $90K/yr
Strong understanding of Google Search Console, Ahrefs, Moz, SEMrush, or similar tools. * Excellent communication and outreach writing skills. * Ability to handle multiple outreach pipelines and ...
SEO Specialist
Madison, NJ · On-site
Understanding of analytical tools such as SEOMoz Omniture Google Analytics Core metrics Webmaster tools Buzz stream Screaming Frog Majestic Moz among others * Working knowledge in HTML Javascript ...
Quick apply
SEO Specialist
Madison, NJ · On-site
Understanding of analytical tools such as SEOMoz Omniture Google Analytics Core metrics Webmaster tools Buzz stream Screaming Frog Majestic Moz among others * Working knowledge in HTML Javascript ...
SEO Copywriter
$50K - $70K/yr
... Moz, or Screaming Frog Knowledge of Google Analytics, Search Console, and content management systems Ability to analyze data and translate insights into actionable recommendations Capturing the brand ...
SEO Copywriter
$50K - $70K/yr
... Moz, or Screaming Frog Knowledge of Google Analytics, Search Console, and content management systems Ability to analyze data and translate insights into actionable recommendations Capturing the brand ...
SEO Copywriter
Delray Beach, FL · On-site
$50K - $70K/yr
... Moz, or Screaming Frog Knowledge of Google Analytics, Search Console, and content management systems Ability to analyze data and translate insights into actionable recommendations Capturing the ...
Quick apply
SEO Copywriter
Delray Beach, FL · On-site
$50K - $70K/yr
... Moz, or Screaming Frog Knowledge of Google Analytics, Search Console, and content management systems Ability to analyze data and translate insights into actionable recommendations Capturing the ...
Digital Engagement Strategist
Clearwater, FL · On-site
$75K - $87K/yr
Analyzes digital performance using tools such as Piwik Pro, Google Analytics, Search Console, Moz, etc. * Serves as the Digital Engagement Lead by driving the adoption of digital best practices ...
Digital Engagement Strategist
Clearwater, FL · On-site
$75K - $87K/yr
Analyzes digital performance using tools such as Piwik Pro, Google Analytics, Search Console, Moz, etc. * Serves as the Digital Engagement Lead by driving the adoption of digital best practices ...
Full-time
Posted 11 days ago
Job description
The Opportunity:
Email Industries is looking for a tech-savvy, process-oriented Co-op Student to join our Customer Success team. In this role, you won't just be learning the ropes of email deliverability, you will be actively helping us build the future of our operations. You will start by shadowing our veteran Customer Success Managers (CSMs) to understand how we consult with clients on complex technical deliverability issues (such as SPF/DKIM/DMARC setups, sender reputation, and inbox placement). Once you understand our workflows, you will collaborate directly with your manager (Senior Manager, Customer Support) to identify, design, and implement AI tools and automations that eliminate repetitive tasks and help our team deliver faster, smarter results for our clients.
Email Industries is looking for a tech-savvy, process-oriented Co-op Student to join our Customer Success team. In this role, you won't just be learning the ropes of email deliverability, you will be actively helping us build the future of our operations. You will start by shadowing our veteran Customer Success Managers (CSMs) to understand how we consult with clients on complex technical deliverability issues (such as SPF/DKIM/DMARC setups, sender reputation, and inbox placement). Once you understand our workflows, you will collaborate directly with your manager (Senior Manager, Customer Support) to identify, design, and implement AI tools and automations that eliminate repetitive tasks and help our team deliver faster, smarter results for our clients.
Key Responsibilities
- Shadow & Learn: Observe the CSM team during client consultations, technical audits, and daily deliverability monitoring to master the lifecycle of an email deliverability project.
- Process Mapping: Analyze current workflows to identify inefficiencies, manual bottlenecks, and repetitive data entry tasks.
- AI & Automation Innovation: Research and propose low-code/no-code solutions and AI prompting strategies to streamline CS delivery.
- Implementation: Build, test, and deploy approved automation prototypes (e.g., automated report builders, AI-driven bounce log categorizers, or alert systems) by Day 60.
- Documentation: Create clear, user-friendly Standard Operating Procedures (SOPs) for any tools or workflows you build so the team can easily maintain them after your term.
- Customer Service Skills
- Empathy & Active Listening: A natural ability to observe CSMs, identify their daily bottlenecks, and listen closely to client challenges.
- Technical Translation: Strong verbal and written communication skills to translate complex technical issues (like DNS configurations, SMTP error codes, or blacklists) into plain, client-friendly language.
- Consultative Mindset: A proactive, service-oriented attitude focused on delivering high-quality outcomes and polished communication templates for our clients.
- AI Skills
- Generative AI & LLMs: Hands-on experience utilizing modern generative AI models (e.g., ChatGPT, Claude, Gemini) to analyze, draft, and summarize text.
- Prompt Engineering: Proven ability to design, write, and refine structured, contextual prompts to extract highly accurate and reliable outputs from AI models.
- AI Guardrails & Evaluation: A clear understanding of AI limitations (including hallucination risks) and the ability to design "human-in-the-loop" approval workflows to ensure data integrity.
- Automation Skills
- No-Code/Low-Code Platforms: Familiarity with workflow automation tools like Zapier, Make (Integromat), or Microsoft Power Automate to connect disparate software applications.
- Process Mapping: Ability to visualize, map, and diagram a multi-step manual process to identify redundant tasks.
- Technical Fundamentals: A basic understanding of web technologies (APIs, JSON payloads, webhooks, and advanced spreadsheet functions). Light coding/scripting experience (e.g., Python, JavaScript, or Google Apps Script) is a strong asset.
About iContact/ Moz Group
iContact, a part of Moz Group and Ziff Davis company, is a SaaS tool, which has helped small and medium sized businesses for over 20 years grow their audiences through email marketing, allowing them to easily design and send beautiful, personalized emails. With scalable tools to serve the needs of high-volume senders, professional marketers, and even businesses new to email, iContact’s easy-to-use technology ensures that every customer has what they need to succeed.
iContact, a part of Moz Group and Ziff Davis company, is a SaaS tool, which has helped small and medium sized businesses for over 20 years grow their audiences through email marketing, allowing them to easily design and send beautiful, personalized emails. With scalable tools to serve the needs of high-volume senders, professional marketers, and even businesses new to email, iContact’s easy-to-use technology ensures that every customer has what they need to succeed.
Compensation Range
Ziff Davis provides a range for the base pay. Factors that may be used to determine your actual pay may include your specific job related knowledge, skills, experience, and geographic location. The salary compensation for this role is $18 - $23. Individual pay within the compensation range for this business unit specific role is determined based on a variety of factors including experience, scope of the role, capabilities to perform the role, education and training, as well as business and company performance.
Ziff Davis is an Equal Opportunity Employer. At Ziff Davis, Diversity, Equity, and Inclusion (DEI) has always been about fairness, equal opportunity, and belonging. DEI enables us to attract and retain the best talent, regardless of background or circumstances, while enabling our thousands of employees worldwide to thrive. If you have a disability or learning difficulty that requires accommodation, please let us know by sending an email to recruiting@moz.com.
Ziff Davis provides a range for the base pay. Factors that may be used to determine your actual pay may include your specific job related knowledge, skills, experience, and geographic location. The salary compensation for this role is $18 - $23. Individual pay within the compensation range for this business unit specific role is determined based on a variety of factors including experience, scope of the role, capabilities to perform the role, education and training, as well as business and company performance.
Ziff Davis is an Equal Opportunity Employer. At Ziff Davis, Diversity, Equity, and Inclusion (DEI) has always been about fairness, equal opportunity, and belonging. DEI enables us to attract and retain the best talent, regardless of background or circumstances, while enabling our thousands of employees worldwide to thrive. If you have a disability or learning difficulty that requires accommodation, please let us know by sending an email to recruiting@moz.com.