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Infographic showing various job openings at Mountfitchet Group in the United States as of July 2026, with employment types broken down into 8% Internship, and 92% Full Time. Highlights an 67% Physical, and 33% Remote job distribution.

Time Critical Agent (Galleria Area)

Mountfitchet Group

Houston, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

Company Description

Are you looking for an opportunity in the fast-paced world of time critical air logistics? Would you love the challenge of preventing a factory shutdown in a race against time?

Imagine a career move where you reap the financial rewards for your hard work with an uncapped commission while receiving award-winning training with a clear structure from day one. If this sounds interesting, then Air Charter Service should be your next career move!

OUR STORY

Air Charter Service was born in the basement of our Chairman's house in 1990 after he saw an opportunity in the market for a company focused on offering its customers exceptional service, built on long-term relationships. With this as the company ethos, ACS soon outgrew the basement and required more staff, and now has over 500 staff worldwide in more than 30 offices across six continents.

Cargo has always been an integral part of the ACS offering, starting with chartering, we added on board couriers and trucking to our resume, and continued to expand and improve upon our services before realizing we had evolved into a Time Critical Services provider. Now we offer specialised services to those looking for a logistics provider with experience, expertise and global reach.

WHAT IS IN IT FOR YOU

  • $55,500 + Commission Opportunities available
  • Job stability and leadership support of development
  • Affordable health, dental, and vision insurance plans
  • 401K retirement savings plan with generous employer match!
  • Life insurance
  • Paid maternity/paternity leave
  • 20 days to start in vacation time and more earned each year  
  • Paid sick time
  • 12 paid public holidays
  • Additional paid leave for your birthday, wedding, moving house, holiday shopping, and more.
Job Description

LIFE AS AN ACS TIME CRITICAL AGENT

  • Developing prospective clients through research in our database, websites, LinkedIn and trade press etc.
  • Building relationships with our Worldwide Offices to ensure access and service levels in every country in the world and to provide our clients with targeted solutions.
  • Maintaining relationships with clients to ensure repeat business
  • Managing Time Critical bookings from inquiry to completion
  • Receiving inbound requests for urgent logistical emergencies virtually 24/7
  • Presenting tailored offers to clients with good commercial sense
  • Flight observation/monitoring of flight departures (this can also be done at inconvenient times)
Qualifications

WHAT DO WE LOOK FOR

  • Ability to adapt to situations and think of solutions quickly
  • Good commercial judgment
  • Enjoy working in a goal-oriented and competitive work environment
  • Results-oriented and goal-oriented
  • Excellent numerical understanding and communication skills
  • Ability to work independently and be a team player
  • Love of travel and the tact to send 3rd parties around the world
  • Willing to work in shifts and as part of a team

Additional information

TRAINING & TRAVEL

  • Award-winning professional training and one-on-one mentoring
  • Opportunities for international and domestic travel or relocation
  • One month international training based in Frankfurt, Germany
  • Training and travel expenses are covered by the company

COMPANY CULTURE

  • A dynamic and fast-growing company
  • Balance between independent and team-oriented work
  • A welcoming, enjoyable, and interactive environment - seasonal events and team night outings
Additional Information

Diversity & Inclusion: Air Charter Service Inc. is proud to be an Equal Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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