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Motorcity

3 jobs near Columbus, OH

Motorcity Co

Service Writer

Lincoln Park, MI · On-site

$17 - $23/hr

Motorcity Auto Care, Detroit Reports to: Service Center Manager Job Summary: Motorcity Auto Care is seeking a dedicated and customer-focused Service Writer to join our team. The Service Writer will ...

Motorcity Co

Tow Truck Driver

Lincoln Park, MI · On-site

$17 - $19/hr

Benefits: * Dental insurance * Health insurance * Vision insurance Job Summary: We are seeking a reliable Tow Truck Driver to join our team. The ideal candidate will have experience in towing ...

Motorcity Co

Auto Mechanic

Lincoln Park, MI · On-site

$1.0K - $2.1K/wk

Benefits: * Dental insurance * Health insurance * Vision insurance Job Title: Mechanic Location: Motor City Auto Care Reports To: Service Manager Job Summary: Motor City Auto Care is seeking a ...

Service Writer

Motorcity Co

Lincoln Park, MI • On-site

$17 - $23/hr

Full-time

Re-posted 27 days ago

Job description


Job Title: Service Writer

Location: Motorcity Auto Care, Detroit

Reports to: Service Center Manager

Job Summary: Motorcity Auto Care is seeking a dedicated and customer-focused Service Writer to join our team. The Service Writer will be responsible for ensuring a smooth and efficient service process for our customers. This role involves communicating with customers, understanding their vehicle issues, and coordinating with the service team to ensure timely and accurate repairs.

Key Responsibilities:

  • Greet customers and listen to their vehicle concerns and service needs.
  • Document customer information and vehicle issues accurately.
  • Provide estimates for service and repair costs.
  • Communicate with the service team to ensure timely and accurate repairs.
  • Keep customers informed about the status of their vehicle repairs.
  • Handle customer complaints and ensure customer satisfaction.
  • Maintain service records and follow up with customers for future service needs.

Qualifications:

  • High school diploma or equivalent.
  • Previous experience in a customer service role, preferably in an automotive setting.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Basic knowledge of automotive systems and repairs.
  • Proficiency in using computer systems and software.