Moravia Health is seeking a qualified candidate for a Quality Assurance Assistant (full time) position. This position at Moravia Health provides an introduction or continuation of professional development in the Home Healthcare field.
Job Description Summary: The Quality Assurance Assistant is under the direction of the Quality Assurance Director. QAA will provide assistance with caseload. Responsibilities will include:
- Staying current with state regulations and industry -related information to ensure 100% compliance with state licensure regulations and Moravia Health policies and procedures.
- Audit Participant files to ensure quality and compliance.
- Conducting quality assurance calls with all actively enrolled participants.
- Review Records in relation to investigation of problems including fraud, complaints, critical incidents, criminal activity, noncompliance with regulations, etc.
- Provide exceptional internal and external customer service which supports our value of providing high quality home care while meeting the needs of Participants
- Other duties as assigned.