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Position Summary

Moore Home Services is seeking a driven and experienced Electrical Manager to lead, grow, and develop our electrical department. This leadership role is ideal for someone with extensive electrical code knowledge, strong business acumen, and a passion for building high-performing teams.

The Electrical Operations Manager will oversee all aspects of residential electrical service and installation operations, including team leadership, recruiting, training, operational performance, financial results, and customer satisfaction. This individual will play a key role in expanding the department while ensuring exceptional workmanship, code compliance, safety, and profitability.

Key Responsibilities

• Build, lead, and develop a high-performing team of electricians and apprentices through recruiting, coaching, mentoring, and performance management.

• Establish a culture of accountability, safety, professionalism, and exceptional customer service.

• Oversee day-to-day electrical operations, including service, repair, replacement, and installation projects.

• Ensure all work complies with local, state, and National Electrical Code (NEC) requirements.

• Conduct field inspections and quality assurance reviews to maintain high workmanship standards.

• Provide technical guidance and support for complex electrical diagnostics and installations.

• Partner with leadership to develop departmental goals, budgets, staffing plans, and growth strategies.

• Monitor key performance indicators (KPIs), labor productivity, revenue, gross margin, and overall departmental profitability.

• Optimize scheduling, workforce planning, and resource allocation to maximize efficiency and customer satisfaction.

• Collaborate with sales, dispatch, and customer service teams to ensure seamless operations and an outstanding customer experience.

• Support estimating, job scoping, and proposal development for larger electrical projects.

• Drive continuous improvement initiatives to increase operational efficiency and profitability.

• Ensure compliance with company policies, safety regulations, licensing requirements, and industry best practices.

Qualifications

• 5+ years of residential electrical experience with progressive leadership responsibilities.

• Proven success leading, growing, and developing electrical teams.

• Strong working knowledge of residential electrical systems, troubleshooting, installations, and the National Electrical Code (NEC).

• Valid Journeyman or Master Electrician license (preferred or as required by state/local regulations).

• Demonstrated business acumen with experience managing budgets, profitability, KPIs, and operational performance.

• Exceptional leadership, coaching, communication, and conflict-resolution skills.

• Ability to inspire, motivate, and hold teams accountable to high standards.

• Experience with scheduling, workforce planning, and operational management.

• Ability to read blueprints, schematics, and technical documentation.

• Valid driver's license with an acceptable driving record.

Preferred Qualifications

• Experience leading a residential home service electrical department.

• Experience using ServiceTitan or similar field service management software.

• Background working in HVAC, plumbing, or multi-trade home service organizations.

• Experience supporting sales development and technician performance through coaching and training.

What We Offer

• Competitive base salary with performance-based incentives

• Medical, dental, vision, and life insurance

• Paid time off and company holidays

• Company vehicle and fuel card (if applicable)

• Ongoing leadership and professional development

• Career advancement opportunities with a growing home services company

• A collaborative, values-driven culture focused on excellence, teamwork, and customer satisfaction

Work Environment

This position combines office leadership with regular field visits to residential job sites. The role requires the ability to inspect installations, navigate construction and residential environments, climb ladders, work in confined spaces when necessary, and occasionally lift materials weighing up to 50 pounds. Frequent interaction with employees, customers, and business partners is required. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the position.

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