Montblanc

2 jobs near Columbus, OH

Head of Client Experience, North America

Montblanc

Manhattan, NY

Full-time

Posted 17 days ago


Job description

Montblanc in New York, NY, is seeking a Director Of Client Experience to craft and execute a comprehensive clientelling strategy. This role involves building relationships and enhancing the boutique experience through collaboration with retail sales and cross-functional teams.

The ideal candidate will have over 8 years of experience in CRM, excellent interpersonal skills, and be adept in data-driven decision-making. Responsibilities include developing client loyalty initiatives, managing client data collection, and optimizing clientelling performance.

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