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Momentive Software

56 Momentive Software Jobs Hiring Near You

Momentive Software, Inc.

Senior Data Engineer

Atlanta, GA · On-site

$101K - $138K/yr

About Us Momentive Software amplifies the impact of over 20,000 purpose-driven organizations in over 30 countries, with over $11 billion raised and 55 million members served to date. Mission-driven ...

Momentive Software

Senior Data Engineer

$108K - $147K/yr

Momentive Software is a company that supports over 20,000 purpose-driven organizations worldwide with its cloud-based software and services. They are seeking a Senior Data Engineer to analyze complex ...

Momentive Software, Inc.

Virtual Event Producer

You find client problems draining About Us Momentive Software amplifies the impact of over 20,000 purpose-driven organizations in over 30 countries, with over $11 billion raised and 55 million ...

Momentive Software, Inc.

Virtual Event Manager

At Momentive Software, we're a team of passionate problem-solvers, innovators, and volunteers who believe in using technology to make a real difference. We dream big, support each other, and take ...

Momentive Software

AI Quality Engineer

Atlanta, GA · On-site

Momentive Software is a company dedicated to amplifying the impact of purpose-driven organizations worldwide. They are seeking an AI Quality Engineer to design evaluation frameworks for AI systems ...

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Infographic showing various job openings at Momentive Software in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 63% Physical, 4% Hybrid, and 33% Remote job distribution.

Customer Success Manager

Momentive Software, Inc.

Groton, CT • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

Job Description
Develops relationships with smaller to mid-sized clients in order to increase revenue. To empower customers to achieve their goals through smart utilization of our software, which in turn ensures loyalty and a high rate of retention and expansion. In addition to developing relationships with clients and becoming a trusted advisor, the CRM is responsible for upselling and contract renewals for a strategic segment of our customers. Must have a strong understanding of customers business objectives and the ability to identify and articulate how our solution supports achievement of the customers' strategic business goals. Manages the customer experience across their segment of customers meeting agreed retention and usage targets. Pursues relationships with current accounts and seeks business expansion opportunities with current clients. Has detailed knowledge of products and services being offered and ensures that products and services consistently meet client needs. Performance measured by customer satisfaction and retention. Hybrid in Groton, CT or Atlanta, GA
DUTIES & RESPONSIBILITIES:
  • Develop and maintain strong client relationship throughout the customer lifecycle
  • Basic knowledge of platform system and tools
  • Provide best practices to clients
  • Strive for excellent customer service and delivery, ensuring any concerns/complaints are dealt with and responded to promptly Lessons learned are identified and shared with the relevant teams
  • Engage with customer to promote software adoption and onboarding strategies
  • Provides renewal sales quotations and responds to requests for proposals
  • Manage book of business

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
• Experience:
  • Requires 0 to 2 years of related experience
  • Requires a bachelor's degree
  • Must have excellent analytical and problem-solving skills
  • Must have the ability to work independently and handle multiple priorities and deadlines simultaneously

• Computer/Technical:
  • Proficient in Office 365 - Microsoft Word, Excel, PowerPoint, Outlook
  • Demonstrate ability to learn and understand basic office software applications
  • Salesforce experience is a plus

• Other Skills:
  • Excellent verbal and written communication, organization and follow up skills
  • Excellent relationship building skills and ability to work both individually and as a member of a team are necessary
  • Ability to work effectively within a fast-paced, deadline-driven environment
  • Strong client focus with exceptional collaborative and influencing skills

WORKING CONDITIONS:
  • Normal office environment
  • Extending viewing of computer screens
  • Some overnight travel required

ESSENTIAL FUNCTIONS:
  • Spends time at a computer workstation and desk.
  • Moves throughout department or other locations to access or exchange information.
  • May involve carrying loads up to 50 lbs. and being able to remain in a stationary position.
  • May involve lowering oneself to file, and reaching, twisting or turning.
  • Involves handling office materials, typing, writing and other tasks that require manual dexterity.
  • Continuous listening.
  • Ability to communicate information.
  • This job may require accommodating different bodily movements and physical abilities

About Us
Momentive Software amplifies the impact of over 20,000 purpose-driven organizations in over 30 countries, with over $11 billion raised and 55 million members served to date. Mission-driven nonprofits and associations rely on Momentive's cloud-based software and services to address their most pressing challenges - from engaging their communities to simplifying operations and growing revenue. Designed to help organizations connect more, manage more, and ultimately expect more, Momentive's solutions are built with reliability at the core and strategically focus on fundraising, learning, events, careers, volunteering, accounting, and association management. Momentive partners with organizations that believe "good enough" is never enough - so they can bring on better outcomes for everyone they serve. Learn more at momentivesoftware.com.
Why Work Here?
At Momentive Software, we're a team of passionate problem-solvers, innovators, and volunteers who believe in using technology to make a real difference. We dream big, support each other, and take pride in creating solutions that help our customers drive meaningful change. If you're looking for a place where your work matters and your ideas are valued, you'll find it here.
Medical, Dental & Vision Benefits
401(k) Savings Plan with Company Match
Flexible Planned Paid Time Off
Generous Sick Leave
Inclusive & Welcoming Environment
Purpose-Driven Culture
Work-Life Balance
Commitment to Community Involvement
Employer-Paid Parental Leave
Employer-Paid Short-Term Disability
Remote Work Flexibility
Momentive Software actively embraces diversity and equal opportunity in a meaningful way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be, which is why we do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
All persons hired will be required to verify identity, minimum age of 18, eligibility to work in the United States (without sponsorship), and to complete the required employment eligibility verification form upon hire.

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