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Bilingual Store Lead (62176)

Mobilelink USA LLC

Stafford, TX • On-site

$15.75 - $21.50/hr

Full-time

Re-posted 6 days ago

Job description

  • Sell Wireless phones, services, and accessories
  • Provide outstanding customer service to customers
  • Retain customers and gain new customers
  • Work flexible hours, weekends, and holidays
  • Perform opening and closing procedures daily:
    • If opening, take the daily deposit to the bank and any other required opening duties.
    • When closing, prepare the deposit and any other required closing duties.
    • Make certain doors are locked and alarmed at closing
  • Ensure maintenance of the store:
    • Bathrooms clean
    • The sales floor is clean, i.e. wiping counters, cleaning windows, vacuuming, or sweeping
    • Trash is taken out daily
    • Planogram followed
    • Maintenance issues are reported to the manager or maintenance department if no manager
  • Outside Activities:
    • Manning table events
    • Manning the tent/table at local fair events
    • Miscellaneous other marketing activities as assigned by RSM/TM

    • As part of this role, employees may occasionally be required to participate in outside sales events, community engagements, or promotional activities on behalf of AT&T. These events are an extension of regular job responsibilities and are designed to support customer acquisition, brand awareness, and business growth.

    • Employees will be provided with reasonable notice of scheduled events, and participation is considered a condition of employment. Duties at such events may include, but are not limited to: engaging with customers, representing AT&T products and services, distributing marketing materials, and assisting with event setup or breakdown.

  • Management Duties:
    • Scheduling and OT policies are enforced when the Manager is absent
    • Cash handling and inventory procedures are followed when the Manager is absent.
    • Customer escalation issues when the Manager is absent.
    • Drive sales with the sales team when the Manager is absent.
    • Working side by side with all the employees to assist in all operational and sales requirements.
    • Assist in coaching the sales team on results, and executing the sales model and operational controls.
  • One (1) year of Wireless Experience
  • One (1) year of proven retail sales management experience (interactive sales process, commissioned sales)
  • Must be able to pass background checks
  • 6 months or more Experience with coaching or training others
  • 6 months or more Experience as a Key holder, Assistant Manager, or Store Manager

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