Mister Safety

Service Technician Job Summary

Responsible for installing, maintaining, troubleshooting, and repairing electrical systems and equipment while delivering excellent customer service and maintaining a proven sales performance record through customer recommendations, service upgrades, and solution-based selling.

Key Responsibilities

• Install, inspect, maintain, and repair electrical systems, wiring, fixtures, and equipment in residential or commercial environments.
• Diagnose electrical issues and determine effective repair solutions.
• Read and interpret blueprints, diagrams, and technical specifications.
• Measure, cut, bend, thread, assemble, and install electrical conduit systems.
• Connect wiring to lighting fixtures, switches, relays, outlets, and circuit breaker panels.
• Test electrical systems and circuit continuity to ensure safety, functionality, and code compliance.
• Perform preventative maintenance and respond to service calls in a timely manner.
• Recommend system improvements, upgrades, and replacement options based on customer needs.
• Maintain a proven sales record by identifying opportunities for additional services, equipment upgrades, and maintenance agreements.
• Build strong customer relationships through professional communication and high-quality service.
• Complete service documentation and maintain accurate records of repairs and installations.
• Follow all company safety procedures and local electrical codes.

Qualifications

• Associate degree or vocational/technical training preferred
• 1–2 years of electrical or field service experience
• Proven sales record with the ability to recommend products and services confidently
• Strong troubleshooting and diagnostic skills
• Knowledge of electrical systems, wiring methods, and safety practices
• Ability to read technical diagrams and blueprints
• Excellent customer service and communication skills
• Ability to work independently and manage multiple service calls efficiently

At Mister Safety, we are committed to providing high-quality safety products, services, and solutions that help protect workers and businesses every day. Our team values professionalism, reliability, and customer service, creating a supportive environment where employees can grow and make a meaningful impact. We believe in teamwork, continuous improvement, and building long-term relationships with both our customers and employees.