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46 Miracle-Ear Jobs Hiring Near You

Miracle-Ear

Patient Care Coordinator

Saint Cloud, MN · On-site

$18 - $21/hr

Your passion for providing outstanding customer service directly contributes to the high level of customer satisfaction that Miracle-Ear is known for. Individuals with experience in office ...

Miracle-Ear

Patient Care Coordinator

Saint Cloud, MN · On-site

$18 - $21/hr

Your passion for providing outstanding customer service directly contributes to the high level of customer satisfaction that Miracle-Ear is known for. Individuals with experience in office ...

Miracle-Ear

Patient Care Coordinator

Saint Cloud, MN · On-site

$18 - $21/hr

Your passion for providing outstanding customer service directly contributes to the high level of customer satisfaction that Miracle-Ear is known for. Individuals with experience in office ...

Miracle-Ear

Hearing Instrument Specialist

Abernant, AL · On-site

$90K - $120K/yr

As a Global Top Employer 2026 , Miracle-Ear is a place where your expertise improves lives and accelerates your career. In this role, you will lead the customer journey by administering comprehensive ...

Miracle-Ear

Be Seen First

Hearing Instrument Specialist

Tuscaloosa, AL · On-site

$90K - $120K/yr

As a Global Top Employer 2026 , Miracle-Ear is a place where your expertise improves lives and accelerates your career. In this role, you will lead the customer journey by administering comprehensive ...

Miracle-Ear

Be Seen First

Hearing Instrument Specialist

Tuscaloosa, AL · On-site

$90K - $120K/yr

As a Global Top Employer 2026 , Miracle-Ear is a place where your expertise improves lives and accelerates your career. In this role, you will lead the customer journey by administering comprehensive ...

Miracle-Ear

Sales Representative

Saint George, UT · On-site

$40K - $60K/yr

For 75 years Miracle-Ear has led the way in innovation and customer service, helping over 50 million people with hearing loss. At Miracle-Ear, you'll experience the entrepreneurial spirit and ...

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Miracle-Ear

Sales Representative

Limerick, PA · On-site

For 75 years Miracle-Ear has led the way in innovation and customer service, helping over 50 million people with hearing loss. At Miracle-Ear, you'll experience the entrepreneurial spirit and ...

Miracle-Ear

Sales Representative

Kennett Square, PA · On-site

For 75 years Miracle-Ear has led the way in innovation and customer service, helping over 50 million people with hearing loss. At Miracle-Ear, you'll experience the entrepreneurial spirit and ...

Miracle-Ear

Sales Representative

Limerick, PA · On-site

For 75 years Miracle-Ear has led the way in innovation and customer service, helping over 50 million people with hearing loss. At Miracle-Ear, you'll experience the entrepreneurial spirit and ...

Miracle-Ear

Patient Care Coordinator

Saint Augusta, MN · On-site

$16.75 - $21.75/hr

Your passion for providing outstanding customer service directly contributes to the high level of customer satisfaction that Miracle-Ear is known for. Individuals with experience in office ...

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All JobsMiracle-Ear Jobs

Patient Care Coordinator

Saint Cloud, MN • On-site

Miracle-Ear
See more jobs at Miracle-Earexternal

$18 - $21/hr

Other

Medical, Retirement, PTO

Re-posted 27 days ago

Miracle-Ear rating

6.2

Company rating: 6.2 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

Job description

We’re looking for a driven individual who is passionate about helping others to become our next Patient Care Coordinator!

As a Patient Care Coordinator, you are the customer’s first point of contact, both over the phone and in-person. Your passion for providing outstanding customer service directly contributes to the high level of customer satisfaction that Miracle-Ear is known for.

Individuals with experience in office administration or customer service as a front desk receptionist, clinic coordinator, medical receptionist, or front desk agent, would be a good fit for this role. We’re seeking individuals who would have a positive impact on our customers and possess the organizational and technical skills to complete administrative tasks.

Key Responsibilities:

  • Manage the customer journey as the first point of contact, by setting expectations for their appointment and delivering a quality customer experience.
  • Scheduling, screening, and confirming new appointments through inbound and outbound calling.
  • Provide customer resolution to any concerns or questions.
  • Communicate all relevant customer information to the Hearing Care Professional
  • Collect and record customer payments.
  • Maintain the customer database by updating office records.
  • Inform the customer about hearing care accessory options.
  • Handle walk-ins and after-care for existing customers.
  • Help run office promotions by participating in any marketing and social media initiatives.
  • Support hearing aid maintenance, cleaning and repairs.

Requirements

Required Qualifications

  • Administrative, front office, or patient care coordinator background
  • Experience in a direct customer support role
  • Comfortable handling inbound and outbound calling
  • Appointment scheduling and quality phone etiquette
  • Sales-minded and takes initiative
  • Adaptable and detail oriented, with an outgoing, positive demeanor
  • Computer literacy, ability to accurately document and file records

Benefits

Standard Schedule: Mon-Thurs, 8AM - 5PM / Fri 8am – 3pm

Compensation: $18 - $21/hour + eligibility for a monthly incentive program based on clinic performance (recent payouts averaging $400)

Additional Perks

  • Ongoing professional training and development
  • Career growth opportunities
  • Insurance (Medical)
  • Retirement Options
  • Paid Time Off
  • Paid Holidays

Our Core Values

Our culture is built on four principles that guide every patient interaction:

  • Honesty – We build trust through transparency.
  • Integrity – We do what is right for every patient.
  • Compassion – We treat people with empathy and care.
  • Excellence – We strive to deliver the highest level of hearing healthcare.

About Miracle-Ear:

For 75 years, Miracle-Ear has led the way in innovation and customer service, helping over 50 million people with hearing loss. At Miracle-Ear, you’ll experience the entrepreneurial spirit and camaraderie of a small business, with the extensive training and technology of an advanced corporation. We're invested in the growth of our people, offering continuous training and development opportunities to empower our employees to become leaders in the industry.

We are an equal opportunity employer and value diversity at our company. We do not discriminateon the basis ofrace, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

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