Miracle-Ear
Miracle-Ear

42 Miracle-Ear Jobs Hiring Near You

Front Desk Associate

Canton, OH · On-site

$16 - $19/hr

Your passion for providing outstanding customer service directly contributes to the high level of customer satisfaction that Miracle-Ear is known for. Individuals with experience in office ...

Your passion for providing outstanding customer service directly contributes to the high level of customer satisfaction that Miracle-Ear is known for. Individuals with experience in office ...

Your passion for providing outstanding customer service directly contributes to the high level of customer satisfaction that Miracle-Ear is known for. Individuals with experience in office ...

Your passion for providing outstanding customer service directly contributes to the high level of customer satisfaction that Miracle-Ear is known for. Individuals with experience in office ...

Your passion for providing outstanding customer service directly contributes to the high level of customer satisfaction that Miracle-Ear is known for. Individuals with experience in office ...

Front Desk Associate

Canton, OH · On-site

$16 - $19/hr

Your passion for providing outstanding customer service directly contributes to the high level of customer satisfaction that Miracle-Ear is known for. Individuals with experience in office ...

Be Seen First

As a Global Top Employer 2026 , Miracle-Ear is a place where your expertise improves lives and accelerates your career. In this role, you will manage the customer intake process, support clinical ...

Be Seen First

Miracle-Ear, part of Amplifon, the global leader in retail hearing solutions, is expanding its team of Front Office Assistants . We are seeking passionate, driven individuals who are committed to ...

Your passion for providing outstanding customer service directly contributes to the high level of customer satisfaction that Miracle-Ear is known for. Individuals with experience in office ...

New

Be Seen First

Miracle-Ear, part of Amplifon, the global leader in retail hearing solutions, is expanding its team of Front Office Assistants . We are seeking passionate, driven individuals who are committed to ...

Front Desk Associate

Woodstown, NJ

$13.75 - $17.50/hr

Your passion for providing outstanding customer service directly contributes to the high level of customer satisfaction that Miracle-Ear is known for. Individuals with experience in office ...

New

Be Seen First

As a Global Top Employer 2026 , Miracle-Ear is a place where your expertise improves lives and accelerates your career. In this role, you will manage the customer intake process, support clinical ...

For 75 years, Miracle-Ear has led the way in innovation and customer service, helping over 50 million people with hearing loss. At Miracle-Ear, you'll experience the entrepreneurial spirit and ...

For 75 years, Miracle-Ear has led the way in innovation and customer service, helping over 50 million people with hearing loss. At Miracle-Ear, you'll experience the entrepreneurial spirit and ...

Sales Representative

Lansdale, PA · On-site

$60K - $70K/yr

For 75 years Miracle-Ear has led the way in innovation and customer service, helping over 50 million people with hearing loss. At Miracle-Ear, you'll experience the entrepreneurial spirit and ...

Sales Representative

Doylestown, PA · On-site

$60K - $70K/yr

For 75 years Miracle-Ear has led the way in innovation and customer service, helping over 50 million people with hearing loss. At Miracle-Ear, you'll experience the entrepreneurial spirit and ...

Sales Representative

Lansdale, PA · On-site

$60K - $70K/yr

For 75 years Miracle-Ear has led the way in innovation and customer service, helping over 50 million people with hearing loss. At Miracle-Ear, you'll experience the entrepreneurial spirit and ...

Front Desk Associate

Barberton, OH

$13 - $16.75/hr

Your passion for providing outstanding customer service directly contributes to the high level of customer satisfaction that Miracle-Ear is known for. Individuals with experience in office ...

Sales Representative

Willmar, MN · On-site

$50K - $65K/yr

We're looking for a driven individual who is passionate about helping others to become our next Hearing Aid Specialist. We hire individuals from a variety of backgrounds and industries and help them ...

Sales Representative

Hutchinson, MN · On-site

$50K - $65K/yr

We're looking for a driven individual who is passionate about helping others to become our next Hearing Aid Specialist. We hire individuals from a variety of backgrounds and industries and help them ...

Showing results 21-40

Front Desk Associate

Front Desk Associate

Miracle-Ear

Canton, OH • On-site

$16 - $19/hr

Full-time

Posted 6 days ago


Miracle-Ear rating

6.2

Company rating: 6.2 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

692nd of 872 rated healthcare providers


Job description

We’re looking for a driven individual who is passionate about helping others to become our next Front Desk Associate!

As a Front Desk Associate, you are the customer’s first point of contact, both over the phone and in-person. Your passion for providing outstanding customer service directly contributes to the high level of customer satisfaction that Miracle-Ear is known for.

Individuals with experience in office administration or customer service as a front desk receptionist, clinic coordinator, medical receptionist, or front desk agent, would be a good fit for this role. We’re seeking individuals who would have a positive impact on our customers and possess the organizational and technical skills to complete administrative tasks.

Key Responsibilities:

  • Manage the customer journey as the first point of contact, by setting expectations for their appointment and delivering a quality customer experience.
  • Scheduling, screening, and confirming new appointments through inbound and outbound calling.
  • Provide customer resolution to any concerns or questions.
  • Communicate all relevant customer information to the Hearing Care Professional
  • Collect and record customer payments.
  • Maintain the customer database by updating office records.
  • Inform the customer about hearing care accessory options.
  • Handle walk-ins and after-care for existing customers.
  • Help run office promotions by participating in any marketing and social media initiatives.
  • Support hearing aid maintenance, cleaning and repairs.

Requirements

Required Qualifications

  • Minimum of a high school diploma / an associate’s degree or equivalent
  • Administrative, front office, or patient care coordinator background
  • Experience in a direct customer support role
  • Comfortable handling inbound and outbound calling
  • Appointment scheduling and quality phone etiquette
  • Sales-minded and takes initiative
  • Adaptable and detail oriented, with an outgoing, positive demeanor
  • Computer literacy, ability to accurately document and file records
  • Ability to travel between clinic locations in Canton, OH and Norton, OH

Benefits

Standard Schedule: Monday - Friday, 9AM - 4PM (M/W/F in Canton, T/Th in Norton)

Compensation: $16 - $19/hour + monthly bonus opportunity

Additional Perks

  • Ongoing professional training and development
  • Career growth opportunities
  • Paid Holidays

About Miracle-Ear:

For 75 years, Miracle-Ear has led the way in innovation and customer service, helping over 50 million people with hearing loss. At Miracle-Ear, you’ll experience the entrepreneurial spirit and camaraderie of a small business, with the extensive training and technology of an advanced corporation. We're invested in the growth of our people, offering continuous training and development opportunities to empower our employees to become leaders in the industry.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.


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