Miracle Ear Health Services

Job Title: Appointment Setter

Company: Miracle-Ear

Location: Eagle, Idaho

Miracle-Ear, the #1 provider of hearing healthcare solutions, is seeking a motivated individual to join our team in Eagle, Idaho, as an *Appointment Setter*. This role is crucial in connecting potential and pre existing patients with effectively scheduled appointments for our valuable services, and hearing evaluations with our Hearing Aid Specialists. 

Key Responsibilities:

- Conduct calls professionally and efficiently to our patients.
- Set appointments based on customer preferences and team availability.

- Achieve and exceed weekly and monthly appointment setting targets.

- Maintain accurate records of calls and appointments in our CRM system. (CRM = Customer Profiles, Schedule, Notes)

- Collaborate with team members to optimize efficiency and success.

Qualifications:

- Minimum of 1 year of call center experience (or related)  with a focus on appointment setting.

- Proven ability to thrive in a high-volume call environment.

- Excellent communication and interpersonal skills.

- Results-driven with a strong work ethic and a positive attitude.

- Familiarity with CRM software and comfortable navigating between multiple programs and desktop screens.

Benefits:

- Competitive base with performance-based bonuses and commissions.

- Comprehensive training and ongoing professional development.

- Health + Dental + Vision insurance options.

- 401k

- Supportive and collaborative team environment.

How to Apply:

If you are a motivated individual with a passion for connecting with people and setting appointments, we invite you to apply for this exciting opportunity. Please submit your resume with relevant experience.

* Miracle-Ear is an equal opportunity employer and welcomes applicants from all backgrounds to apply.

Qualifications:

- Minimum of 1 year of call center experience (or related) with a focus on appointment setting.

- Proven ability to thrive in a high-volume call environment.

- Excellent communication and interpersonal skills.

- Results-driven with a strong work ethic and a positive attitude.

- Familiarity with CRM software and comfort navigating between multiple programs and desktop screens.

Related experience in customer service, sales, telemarketing are all welcomed.