Miedema Asset Management

23 Miedema Asset Management Jobs Hiring Near You

Work toward managing Saturdays * Hours range from 40-45 a week * Requires lifting, moving, and placing variety of items in a proper location in the warehouse or outside in the yard * Direct ...

Product Handler

Wayland, MI · On-site

$18.50 - $21.50/hr

Work toward managing Saturdays * Hours range from 40-45 a week * Requires lifting, moving, and placing variety of items in a proper location in the warehouse or outside in the yard * Direct ...

Product Handler

Wayland, MI · On-site

$18.50 - $21.50/hr

Work toward managing Saturdays * Hours range from 40-45 a week * Requires lifting, moving, and placing variety of items in a proper location in the warehouse or outside in the yard * Direct ...

Collections Specialist I

Kent City, MI

$17 - $22.75/hr

Process CRM service sessions * Work with customers to bring past due accounts current through ... Miedema), and attorneys as needed. * Maintain the charged off deposit account reports and send ...

Collections Specialist I

Fenton, MI · On-site

$16.75 - $22.50/hr

Process CRM service sessions * Work with customers to bring past due accounts current through ... Miedema), and attorneys as needed. * Maintain the charged off deposit account reports and send ...

Collections Specialist I

Kent City, MI · On-site

$17 - $22.75/hr

Process CRM service sessions * Work with customers to bring past due accounts current through ... Miedema), and attorneys as needed. * Maintain the charged off deposit account reports and send ...

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Miedema Asset Management Jobs Information

Infographic showing various job openings at Miedema Asset Management in the United States as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% Physical job distribution.

Customer Service - Call Center (Onsite Only)

Miedema Asset Management

Byron Center, MI • On-site

$18 - $19/hr

Part-time

Re-posted 29 days ago


Job description

***This is an Onsite Position only***
General Information:
Miedema Companies consists of 8 individual operating entities from multiple locations specializing in asset liquidation through the auction process (live or online) or direct sales; equipment and machinery appraisals; and various other services based on client needs.
Key Aspects:
  • Representative for Miedema Companies.
  • Assist all coworkers and managers of all departments and companies as requested.
  • Contribute to our positive and organized work environment.

Skills or Abilities Required:
  • Focus on a task and complete with thoroughness and detail.
  • Manage multiple communications channels at once (chat, email, phone, text)
  • Demonstrated passion for excellence with respect to treating and caring for customers
  • Communicate clearly and professionally, both verbally and in writing
  • Field complaints and unpleasant customers with respect
  • Experience with Microsoft Office (Excel, Word, Outlook)
  • Proficient with Internet Browsers (IE, Google Chrome, Firefox, Edge) and ability to troubleshoot mobile device settings
  • Punctual, organized, dependable, high availability and proven attendance
  • Work well with co-workers and provide support as needed
  • Willingness to work a flexible schedule and occasional overtime when needed, including Saturdays as scheduled

Training will include, but not limited to:
  • Use & functionality of our auction site
  • Use & functionality of our internal software systems
  • Telephone system functionality
  • Auction site training for understanding of process of auctions
  • Daily task training as applicable

Compensation & Schedule:
  • This is a part time hourly position.
  • Thursday - Noon - 7PM
  • Friday - 830 A - 430 PM
  • Rotating Saturdays from 9AM- Noon (currently every 5th Saturday)
  • Schedule is subject to change (with notice) as needed to accommodate proper coverage

Responsibilities will include, but are not limited to:
  • Customer Service: (call center)
  • Active participation in customer service center call queues
  • Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly
  • Efficiently gather the reason customer needs assistance (listen)
  • Educate the customer when applicable to help them be self-sufficient
  • Document conversations and actions taken
  • Provide quality service and support in a variety of areas through multiple channels of communication (phone, chat, email, text) including but not limited to registering & accessing accounts, placing bids, processing payments, scheduling pickup, mobile device connections, and general information regarding our auction site & services.
  • Maintain a balance between company policy and customer benefit in decision making.
  • Connect the customer to the best source of resolution based on their needs
  • Submit support requests forms to various departments as needed to resolve situation (in place of transferring calls)
  • Place outbound calls to follow up on payment and pickup of items won on auction
  • Documentation of all actions with customers
  • Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer's experience
  • Assist all co-workers as requested
  • Job description is subject to change as needs arise, tasks may be added or reassigned